Hi Everyone,I have Jira where I have to do a scheduled job to cancel requested items stuck in approval for more than 30 days.I have executed the following script in background script it is running (the given ritm is getting rejected). When I executed...
Hi Team, I have a requirement where I want to show custom view when we click on the reference field magnifying glass.As of now it is showing the view "sys_ref_list" but I want to replace with my custom view. I was using that reference field in the ca...
Create Transform map and load the data like in the excel sheet there are 10 rows data 1 to 5 Mandatory & 6 to 10 Non - mandatory. Any idea how to build the sample transform map script , exact code ?
Hi everyone,I need a collaborate button on sc_task table, but I can't find where I can add it. On incident table I have this button. Maybe someone can help meThank you
I have developed a notification and scenario is I submitting a demand request 1 for 5 space. Once demand request get fulfilled now, I need trigger a notification. In that notification i need to pass space count from allocation table. example,in alloc...
Hi All, I have created a new stage and added in the workflow in a catalog task but the issue is when the RITM comes to the point where the catalog task activity is running, RITM state is being set to closed complete but the stage is working fine. No ...
Hi,If i try to use the Order a catalog item(SP) step in ATF it is showing the error message, which means already data is present in the system, hence this error is showing, any possibility to rectify this. I can Resolve/Close this case then i can ru...
Hello,I hope you all are doing good..I have a Walk-Up portal Customization required.I want to implement 3 Buttons in the portal and each button being Dynamic. These buttons have to be created by me and If I click on a Button--> The next 2 options sho...
i need a report which show total time a change was in from new state to review state vs time it was on Hold
Hello,I have turned on 2 step checkout - so my agents can order items on behave of our customers.The problem is the drop down is greyed out & my agents can not change who the item is requested for.I do not have this problem(Admin).What am I missing?A...
Looking to integrate the ServiceNow Change Calendar into SolarWinds as a dashboard. I haven't found a way of achieving this yet ... hopefully someone can provide with the answer.Much appreciated#SolarWinds
I am currently working with my Service Desk team to make their workflows more intuitive and document information such as phone number and location before they get to the Incident or Request form. I have added these as available fields on the Interact...
All -> Menu .. I'd like to change the menu nameDoes anyone know how to change it?
Hi All,In change request we are attaching different files. When we trigger the notification on change request table only XL file should be copied to email and ignore other files. We tried email script which is not working. (function runMailScript( /*...
In My Incidents page, when I go into an individual incident, it is labelled 'My request' instead of incident. How to change or remove the My Request title in Service Portal?
