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Resolved! Conditional Catalog Item Selection in Order Guide Integration

Dear Community,I need to integrate a new onboarding process into the existing one.Currently, we use an order guide with five catalog items. However, the new entity will not need to complete or use one of these catalog items.Is it possible to make a c...

gdo by Tera Contributor
  • 1432 Views
  • 8 replies
  • 0 helpfuls

Resolved! Replacing GlideDialogWindow with GlideModal is not working

Hi Team, We used "GlideDialogWindow" in a UI Page and Client script to fetch values of fields from a dialog box. But we recently started facing issue with all these fields on the dialog box. These fields no more capture any value and store in the tab...

sreekeerthi by Tera Contributor
  • 2896 Views
  • 17 replies
  • 0 helpfuls

How can we remove "Request Approval" button from change template.

Hi Team, I'm trying to remove "Request Approval" button from change template. When we open any existing template in Standard Change we get an option to modify template once we click that in bottom of the form we can see that "Request Approval" button...

JuhiV by Tera Contributor
  • 1442 Views
  • 9 replies
  • 0 helpfuls

Resolved! Career at ServiceNow

Hi Team , This is not a technical question , but I thought of asking the same to all the experts out there.I have 5 years of experience in Servicenow , and want to transit to gulf countries like Dubai , how can I start things off. Currently I am from...

SandeshD by Tera Contributor
  • 610 Views
  • 1 replies
  • 1 helpfuls

incident email notification priority

Need solution for the incident email notification template priority should be display as like value(1,2,3) instead of display as label(1-Critical, 2-High, 3-Moderate).

Catelog Item Request Approve flow cannot be triggerred

Hi All,I' facing a problem, I created a catalog item and flow designer as below.But the flow can not be triggered when request created from portal.I know that there is a business rule named [Start FlowDesigner Flow] exists, and the request item stage...

ShuangChang_0-1740648956512.png ShuangChang_1-1740648962714.png
ShuangChang by Tera Contributor
  • 1055 Views
  • 10 replies
  • 2 helpfuls

Code of PUT Scripted rest API

Hello team, I need to create the update the record via put scripted rest AP. Can anyone help me in this like how can we write the script for this and what will be the endpoint and payload for this? Best Regards,Nikita

How to change the URL created by \${URI} / \${URI_REF}

Hi everyoneBoth variables create in the resulting URL the parameter "sysparm_stack". I don't want this to happen. So how can I achieve this?Is there a system property or something available? Or do I have to use the template.print function and print t...

chr_kluge by ServiceNow Employee
  • 2804 Views
  • 5 replies
  • 0 helpfuls

Pull the user data from REST API

i want pull the third-party tool asset data from the REST API and update into servicenow (alm_hardware)Asset table  how can i do 

Royal1 by Tera Contributor
  • 960 Views
  • 2 replies
  • 2 helpfuls

Resolved! How can I grab the current URL from a UI action?

Hi, How can I grab the URL of the current page through a UI action? I have created a UI action that can be a button on a form and also accessible through the list view as a List choice so multiple records can have this applied at the same time. I was...

Alternative to "For Each" Activity in Flow Designer

Hi Experts,I 've been struggling with this issue for the past two weeks and haven't found a proper solution yet. Is there an alternative to the "For Each" activity in Flow Designer? I have a Lookup Records action that retrieves multiple records, and ...

mrreddy534 by Tera Contributor
  • 1839 Views
  • 18 replies
  • 0 helpfuls