In mobile app builder i have a reference Input and autovariable filled as "current user". Current user variable type is user whcih suppose to give the current user and when auto variable is filled it should show me User name instead of sys_id. when i...
Hello @all ,I have a requirement to import 4000 records from azure to servicenow (sys_user_group). For that i have created a flow in which i used 'Look up Groups Stream' data stream, in which page size is 999 , when i trigger the flow only upto 999 r...
Hi Everyone,I am facing issue in 'Strategic Planning Workspace' of ServiceNow. When I click on 'New Demand' button it should show New Demand form as shown in attached screenshot. Previously it was working as expected when I click on 'New Demand' it w...
I want to show customers/external users to see change_requests in CSM portal, but only those associated with their customer_account. Is this possible?As a regulatory requirement, we need to show change_requests to (external) customer users, when they...
Hi, I tried accessing ATF Tests within Test Management 2.0 after installing the “Test Management 2.0 – ATF Tests” plugin, but I’m still unable to see any ATF Tests in Test Management 2.0. Has anyone successfully installed this plugin and used it? You...
Hi all,Our requirement is make fields- implementation plan, back out plan, schedule dates mandatory on NEW state. Currently, these fields become mandatory when we click on "Request for Approval" button. My requirement is make these fiedls mandatory a...
HiWhen I try to export the kb_feedback table data, it does not download all the records — only random records are downloaded. When I split the data and export the last three months, it works fine. But I am unable to download all the data at once, eve...
Hi All,I am working on a Catalog Item in ServiceNow and need some help with displaying catalog variable values correctly in an email notification.Requirement:I have a Catalog Item with the following variables:Line of Business (Select Box): Enterprise...
Routing Requirement:All incidents and requests for type "corporate" received between 6:00 AM and 5:00 PM Central Time should be assigned to: Group1Any requests outside of this time window should be assigned to: Group2I want to autopopulate the group ...
Hello, so my use case is to send a notification to the managers of the employees selected inside a multirow variable set , but when trying to dot walk it in flow designer it doesnt work.How can I achieve this ? any help will be very appreciated, and ...
Currently I have email notifications setup to include links to Incidents (i.e. ${mail_script:incident_take_me_to_the_incident} ) and requests which open in the Default view. Is there a way to link incidents and request to open in Agent Workspace inst...
Hello,My requirement is to show notification icon (bell icon) on service portal home page (near profile logo).How can I achieve this? Please help!
We have started to use walkup experience for our internal support bars. We use the portal on a TV to siplay who is in the queue and next to be served. However, we dont want appointments to appear in the portal (see attahced screenshot). Does anyone n...
Hi Everyone Need your help on one of my requirement to get the knowledge articles from one instance and create or update it on another instance through schedule job. We have to get the data ( publish , retired ) from one instance and create or updat...
Hi I have tried in Maintenance scheduled list view in calender view but i didn't find anything, so I have created report using cmn_schedule_span this table but there i have only few fileds created and updated i didn't find scheduled date like when t...
