We have a requirement like we need to show users the KB artciles that are present in Microsoft support side.we can create those but its better to enable our search to show KB articles in Microsoft support side.Any ideas? How to do this.
The user is requesting a calendar view based on the user’s language preference. Currently, the calendar is displaying content in German.During testing, my profile language is set to English, but in the calendar view, all meeting subjects are still ap...
Hello All, Im facing some issues with list collector variable and getting some error : "Error MessageInformation could not be downloaded from the server because the transaction was canceledTransaction time: 15,565msReason: maximum execution time exce...
Users with knowledge role who has contribute access are not able to see the articles after they created a new article and saved it. when it is in draft state they are getting this error in the below attachment. Any help would be greatly appreciated....
Hello @Everyone need help on below requirement Ive requirement when approvals are rejected in authorize state the state transtioned to new state also planned scheduled dates are also changes automatically(which triggered from workflow script)based on...
Hi everyone, I’m working on a Service Catalog item (e.g., “Software License Request”) where the user enters a license number. My requirement is to: * Check in real-time if the entered license number already exists in the system (e.g., in sc_req_item ...
Since upgrading to Australia we are no longer able to create users in AD, via our custom AD script. We are getting this error: The server is unwilling to process the request. We are able to use the user lookup still. Is there a change to the passwor...
it is an 3 step order guide but it is behaving like two step order guide. once i clicked on checkout directly request number is generated. i need checkout summary page before creation of request number.
Hello all, I am looking for a better solution than the below. Anyone have anything more modern or elegant than this? Signing API Requests with CryptoJS - Live Coding Happy Hour for 2019-01-18 - YouTube Thank you.
Hi, I have issue, so in the OOB, when request is created, One RITM is also created simultaneously . In my case i have list of approvals in Request, I want to create the RITM, once all the approval in the request is approved. Now to pause the OOB feat...
Hi all, I want to trigger a workflow. When the changes are made in the parent form fields. Then the approval and notification has to trigger to the approval group in the Child. How is it possible?
Hi, We have implemented Universal request by installing the plugin (Plugin id: com.snc.universal_request) in our instance. We have attached that to a particular item which means if any request is raised for that item, then the universal request will...
I’m trying to delete a Requested Item (RITM) record in ATF, but I’m running into an issue with the delete confirmation popup.When we manually click the Delete UI action on an RITM form, a confirmation dialog appears (Cancel / Delete). However, in ATF...
Notification content is not showing up when clicked on bell icon on Service Portal for some persona Where exactly to look to resolve it.
Every item I try and publish from catalog builder seems to get stuck. In catalog builder it states checked out. Within in maintain items it states that it is being published. There is also a draft version that is not active, but I can't remove this d...
