Hi All, We are installing a plugin called "Citrix IT service management connector" with the version 25.1.0. I need a technical documentation and architectural diagram in ServiceNow. and end to end flow of the application. Please help me to get these...
req_item.addEncodedQuery( 'active=true^stateIN3,4,7,1300,200^request.u_request_type=ESP service catalog^cat_item.workflow=b10a719a1b14d9589e324197b04bcbe0' + '^NQ' + 'active=true^stateIN3,4,7,1300,200^cat_item.nameINESP - Request New Integration,Cisc...
how to hide helptext only from RITM variables not from employee center portal
Earlier i had one requirement , to show url in service catalog item , so tried variable type url but it was not clickable. So I explore other data type then i get to know about custom variable type . "Custom" is specific Service Catalog variable ty...
Hi,I want to inform you that, when I create a knowledge base record, the platform creates a data policy record with knowledge base name. In my production system, do not see any data policy records for exist knowledge base records. I want to know,, is...
Hi, I have created a UI action Button on the "Service Operations Workspace" . Ideally on click it should open the pop-up window This is not working as expected. Same code i am using in the form view button on click and is working as expected. But n...
Hi , I created a report on database view with duration fields are displayed in reports as 05 days 11 hours as an example but once exported to an excel sheet, they get displayed as integers representing the number of seconds instead of 05 days 11 hou...
Hello All, There is a requirement in change management to add one more user or group in assess state. So for this i created ui action button in ui action button i called ui page to show popup to select user/ group. And created one Script include to g...
Has anyone gotten tableChoicesScript to work on a table_name field in Workspace where the filtering script needs 'current' (or sibling field values from the form)? Setup: scoped app, table_name field with tableChoicesScript=MyScope.MyFilter. The Scri...
Hi Team,I am working on a Scheduled Report in ServiceNow and need some guidance on the best approach for dynamically populating recipients from a System Property.RequirementI want the Email addresses field in the Scheduled Report to dynamically pick ...
Hi Community,I've a requirement to integrate Servicenow to Microsoft Sharepoint, found a document to integrate but failed to get the sharepoint access on Microsoft 365. Can anyone help me to get this detail and also let me know should I need to buy a...
Hi, Rejection comments are not attaching in the email notification for Requested Items Notifications:Approval Rejected - OOTB notification, It is not workingApproval Rejected By Other - OOTB notification, It is not working Both above are on sysappro...
Hi Team, How to make Risk Assessment Related Link mandatory in Change Form after clicking on Request Approval Button.
Need condition to run scheduled job in weekdays only.
Hi Team, Right now OOTB functionality is when we click on link it is redirecting to esc portal. but we want it to redirect to approval directly, instead of esc portal. Click here to approve and Reject links we are removing those two. Now Click here...
