how to achive this requirement can any one help me

Desired Date Requested"MandatoryDate Users should not be able to add the current day or next day 2 days and should only be able to select business days onlyMap to Due Date field

Change Management Allow CAB, ECAB, and Change Management Members to Approve Any Change

Members of the CAB, ECAB, and Change Management groups can manually approve any change record regardless of assignment group or change type.Need the best practice to implement this solution

If Script in workflow for finding change variable in catalog item

Hi Team, Good morning,  My requirement is we have a variable called " I change" in the catalog item, now the if script is true(yes) when we update the value , when user select an existing application in the catalog item they update other than I chang...

Knowledge - How does it search for words?

Hello! When you enter multiple keywords in the search field under Knowledge - Homepage, how does it search for results? Does it look for matches in knowledge articles where every word in the search string appears? Or does it search per word in the re...

Display inactive users in a Catalog Item (for non-admin users). OOB User query BR

Hi everyone,I’m working on a catalog item where users should be able to request reactivation of inactive users from the same Business Unit as the Requested For.Here’s the current setup:requested_for → Reference to sys_userbusiness_unit → Single Line ...

I need to sorting/filtering for change tasks to display based on the backend value of state field

How "Requires verification" value on cmdb_ci classes populate.

I have a question about the "Requires verification" attribute on cmdb_ci and other cmdb classes.I don't see any consistency about populating this attribute on different instances. I want to understand under what condition it gets true and false value...

Auto-populate List Collector field based on another field selection in Catalog Item

Hi allIn our Service Catalog item, we have a variable called Select the Application and another variable called Notify Additional User, which is a List Collector.We have a requirement thatwhen the user selects Concur in the Select the Application fie...

Where is StdChgProposalDiffViewer coming from?

Hello all,     I am trying to use the out of box StdChgProposalDiffViewer functionality, but I have no idea where it is located.  I have tried UI Pages, Script Includes, and Processors.  I even searched in the app studio to try and find it there, but...

UI Builder frequently stays in loading state. How to fix the slow response in loading a page.

In our dev instance, I have to constantly refresh the UI Builder Experience page from the browser so that it will fully load.  I will Empty UI Builder Cache and Force Stage Reload as well but refreshing the browser seems to be more consistent in not ...

ITIL Access Count

Hi All, I just want to check how many ITIL Access has been allocated to my Project Account.For that I have checked the OOB Subscription Management dashboard.But there I have saw two products "IT Service Management Professional" and ITSM Professional ...