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MRVS column displaying value instead of Text (label)

Hello All, This is a weird one so, I have a MRVS with some Select box type fields that I populate the options through a rest call using the addOption() method. The value and label are set correctly, however, when the user selects an option and save t...

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Unique key filter on list view

Hi Community, I want to add a filter condition in one of my list view where i want a unique entry to be shown in the data. For e.g., User ID is a unique key but for xyz User ID i have 3 entries in my list view. I just want to show a single entry in m...

Complexity with Choice field

Hi All, I had a string field before having values in some fields and other records are empty but I converted it to a choice field through dictionary . Wrote a back ground script to populate existing value of string field on an another field when a us...

Ashish Das by Tera Contributor
  • 546 Views
  • 3 replies
  • 0 helpfuls

Resolved! Ho to break line (new line) from a string.

Hi All,   I have one string where i stored glide record information like this Name1:Value1,Name2:Value2,Name3:Value3,Name4:Value4 . But here the client gets more confusion like that so that i want  Name1:Value1, Name2:Value2, Name3:Value3, Name4:Valu...

sinu2 by Tera Expert
  • 21320 Views
  • 11 replies
  • 7 helpfuls

Approval requests triggered to system admin user- strange

Hi Guys,We have approval requests triggered for approval to system admin user for the CMDB task. This is strange and unclear how they are triggered. Kindly please let us know what would be the reason these approvals are being triggered.and also pleas...

Ashokbabul by Tera Contributor
  • 334 Views
  • 2 replies
  • 0 helpfuls

approval requests triggered to system admin user

 We have approval requests triggered for approval to system admin user.this is strange and unclear how they are triggered. could please let us know what would be the reason for the approvals being triggered to the system admin. please check the scree...

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Pavan S by Tera Contributor
  • 289 Views
  • 2 replies
  • 0 helpfuls

give public read access to a report

Hi All,How can I give public read access to a report ?  If I share the report to everyone ,will everyone get write and delete access as well or I need to do something else ? Thank you

Ashish Das by Tera Contributor
  • 414 Views
  • 4 replies
  • 0 helpfuls

How is transcript field populated on the interaction table?

Hello all,     I am wondering if there is a table in Servicenow that contains each and every chat message sent.  Here is what I am thinking.  On the interaction.transcript field, all of the chat messages are in one field.  What I am looking for are t...

lonesoac01 by Giga Guru
  • 2134 Views
  • 2 replies
  • 1 helpfuls