Dear all, I have a question on ServiceNow Jira integration. We got a requirement from client , there is one resolution team who works on incident tickets in ServiceNow . Most of the incident they will resolve if they are straight forward , for few in...
Hi all , I have integrated ServiceNow with Jira . When i create incident in ServiceNow corresponding case is getting created in Jira . But in return i am not getting response. when i see logs its showing as NAN but http status code i can see as 201 ....
Hi all,I am new to integration. Our client have one requirementsEnable bidirectional sync between SNOW records +ADO allow for-1)Creation of an ADO task directly from a SNOW record, without needing to duplicate the effort between both system.2)Bi-dire...
Hi, We have trying to implement Jira Integration in ServiceNow using Jira Spoke. In Flow we are using create issue action and while setting additional field values we are facing below error for one field value.Error:Can not deserialize instance of ja...
Hello Everyone,I want current username of logged in user through Glide System.RegardsAnkul
Hello,I am working on a scoped application where I published a catalog item. Then now, I would like to modify the catalog item. After editing in the catalog builder and submitting it, the state goes from checkout to publishing then back to draft agai...
Hello All,I am trying to create an authorized change by configuring OOB process but I couldn't be able to open any unauthorized change.I have made the changes on CI but it's not working.Basically, I have to implement an OOB unauthorized changes proce...
Good Afternoon, I am trying to add text to the short description on a record producer. It is a combination of some static text and the value of a a variable on the record producer and I am having a bit of trouble. The short description should display...
Hi Team,I have requirement that when I search with the non existing record in the portal it should give an info message and with link to the incident list. Please help me with the requirement. Thanks in advance.
Hi All, Getting the below error for non-admin users in a custom workspace homepage. Can anyone know how to give access to avoid this error. Thanks, in advance.
Very new to the ServiceNow platform. Sort of learning on the fly until we secure an engineer.We have a request form for our HR team that only they are able to see. When an HR employee logs into the Employee Center they see a button called "HR Request...
Hello Community! I have one requirement to add "Add" button on "child incidents" related list.For that I have checked "Add" ui action but don't understand which table is used for "Child incident" related list Please help!
Hi Team, Can someone please help me on the below requirement I have written script include for the REST API to send the JSON metadata to the 3rd party system and for that i have written business rule when an record is created and update it needs to s...
Not sure if this is the right place to raise this question...How do you adjust the width of a column when looking at all tickets, I can modify the column by using 'Personalize List Columns' and add/remove etc Would like to be able to drag the width o...
I need to create a Calendar Report on Blackout Schedules and it should show event to display --> When as I need it as a span of start and end time of those schedules in the calendar.Currently, it is showing on Created and Updated fields in Event to D...
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