How to add a condition to a survey when these questionsHow satisfied are you with the time it took to fulfill your request is dissatisfied or very dissatisfiedhow satisfied with the general handling of your request is dissatisfied or very dissatisfie...
Hello,I'm new & still learning something every day.I'm working on creating a a basic 4 question survey. Each question has 5 possible answers ranked 5-1 ( 5 being the best)The issue I'm having is my answers are showing up randomly, even with the rando...
I am trying to generate reports for non-sso users and sso users, but unable to find the list. I have checked the event name = external.authentication.succeeded for this but it is giving the data of logins for only 1 month so we can not find the users...
Hello, ive come across this issue im having where the "info" or "i" button attached to the reference field is not read only, i have the reference field read only but i am able to click on the info button and it shows me users information, is there a ...
Hi team,I have a requirement that,1. The specific person called "A" has to impersonate only the members from the specific group called "ABC". if the ABC group has 10 members then A need to be allowed to impersonate only those 10 group members not any...
I recently created a new application using ServiceNow studio. However, when i go to All Workspaces from the navigator, I don't see my newly created application listed there.and also at the time of creating the app from studio, i have selected only tw...
Hello Everyone, I have a requirement where on the catalog form there is a field name for ex 'ABC' which is a reference filed and referencing to the sys_template (which will show all standard change template).I wanted to send an approval of the Templa...
Hi,ATF If i want to schedule Test suite do i need to open client test runner and my system should be open I have test suite which will have 20 ATF tests and each will take 5 minutes and if i will schedule the ATF test suite and i want that should be ...
Hi,When the state is closed the Survey is triggring multiple times.Can anyone please help on this, It will be usefull.Thanks!
Hi, Survey notification triggring twice.Notification:Sys_emails: tiggring twice.asmt_assessment_instance table: Creating only one record.Can anyone please help on this, It will be useful.Thanks!
When a catalog request is saved as draft, on the draft record few conditionally dependent variables are hidden even when they are made visible on normal request form and few variable values are cleared. Please let me know if this can be solved withou...
Hi All! I have created a number of variables on a catalog item that I've hidden. I want them to not show on the client facing form to submit the request (front end portal), but I want them available to itil users in the back end.Does anyone know how ...
I am creating a new catalog item in the service catalog. I meant to delete a Catalog UI Policy that I do not need. All of a sudden, the entire catalog item had been deleted! I can see in my update set where it got deleted, but I don't know how to ...
I am trying to remove users from AD using automation in the workflow. Add user in AD group is working perfectly fine.but getting error while removing. See the attached error.Red mark activity is getting failed.
We have a business rule that automatically generates asset tags for assets.When adding an asset through the form, the numbers generate correctly. However, when bulk-loading assets using an Excel sheet, the business rule sometimes doesn’t trigger, or ...