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How can i call UI Action in workflow

Hi, i created ui button and this ui button display when description data updated as failed in RITM. i need to call that ui button in workflow.  How many times the user click on resubmit button i need to start the workflow procedure from starting.  

Rama26 by Tera Contributor
  • 1050 Views
  • 10 replies
  • 0 helpfuls

Resolved! add a new menu to the left menu bar of the Agent Workspace.

I would like to add new menus other than Home, List, and Analysis Center on Agent Workspace.I understand that this can be set up on the Agent Workspace configuration screen, but I cannot put a landing page similar to the home screen. Please let me kn...

Kaito Mori by Tera Contributor
  • 3185 Views
  • 4 replies
  • 3 helpfuls

Want to send notification based on date field in catalog item

We have q request to send notification to requestedfor based on date. A date field is present in catalog item based on what is selected date on that field  before 1 day and after 1 day we need to send a notification. For ex:-if i select 25th date so ...

Burhan2 by Tera Contributor
  • 763 Views
  • 4 replies
  • 1 helpfuls

ATF Test step

Hi All,We have 2 use cases where we want to create ATF steps .1. Selection of incident from list view2. Click on dasboard to view report or data.We tried to look into OOB steps but no luck.Please let me know how to do it.Thanks in Advance.  

Pranali18 by Tera Expert
  • 402 Views
  • 3 replies
  • 0 helpfuls

UI Policy not working

Hi Community, I have a ui policy which is working at the back end i.e. service catalog item view but its not working on the service portal. This ui policy is just to show/hide a field based on other field values. Here are the screenshots for the same...

PoorvaBhawsar_0-1719287544692.png PoorvaBhawsar_1-1719287567389.png

Need to schedule a report

Hi Community  I have created a report now I need to schedule a report with every 5 mins and send it to the mail id only if any incident is created How can we achieve this 

suuriyas by Tera Contributor
  • 263 Views
  • 5 replies
  • 1 helpfuls

Enforce Credential Alias Usage

MID Server propertiesalias_filtering_behaviorSets the behavior of Discovery aliases. Behaviors define how strictly the system enforces the use of credential aliases in Discovery schedules.Type: stringDefault value: looseThe choices for behaviors are:...

Change table

I need to hide the views for change table to non admin users. Using script but not working. var restrictedView = 'service';if(current.getViewname() == 'restrictedView'){if(!gs.hasRole('admin')){answer = false;} else {answer = true;}} Any idea help me...