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Inbound Integration

Hello everyone, I have a requirement where I have done integration with third party using rest message for change table which is working fine .After build stage the change is created in third party and now when it moves to test , it will perform test...

harry24 by Tera Contributor
  • 659 Views
  • 5 replies
  • 0 helpfuls

Resolved! UI Policy on variable Conditions not saving for Catalog Item

I am creating a UI Policy to show or hide variables in my portal catalog item dependent on what is chosen in a select box variable. When choosing the conditions "<variable name>" is "<actual variable name chosen>" I save this to then setup my Catalog...

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mattmm by Kilo Sage
  • 3168 Views
  • 6 replies
  • 12 helpfuls

Applying a checklist template to an incident by client script?

Dear community,I created a Checklist template called "ServiceNow Checklist" and I would like to apply it to the current incident with an onChange client script whenever the category of the incident changes).Any idea how to do that?Thanks and kind reg...

approver to edit a field on which the workflow is running

Hi Everyone,I am creating a workflow for a record producer and I want that if approver rejects the approval then he should be able to change a field value of that Record producer. How can this be achieved. Needed your valuable suggestions. (would be ...

jkhanddh by Tera Contributor
  • 254 Views
  • 2 replies
  • 0 helpfuls

Get reference table field values in Client Side.

Hi,I have the below requirements. server_names is a List Collector variable referring to the cmdb_ci_vmware_instance table. Based on the Servers selected, we need to populate the IP addresses(ip_address) of those Servers into the ip_maint_list variab...

Shidhi by Tera Contributor
  • 320 Views
  • 2 replies
  • 0 helpfuls

UI Action cancel proposal

Hi,I want to cancel a Standard Change Proposal without having to populate the mandatory fields e.g. Description, Business Justification and Sample Change Requests. For this i have modified the cancel proposal ui action as below. On clicking cancel pr...

Community Alums by Community Alums  
  • 293 Views
  • 2 replies
  • 0 helpfuls

Need help for CSV not getting attached to emails

Hi,My CSV file is not getting attached to emails..Scheduled Job-var itemRec = new GlideRecord("sc_req_item");itemRec.addQuery('sys_created_onONToday@javascript&colon;gs.beginningOfToday()@javascript&colon;gs.endOfToday()');itemRec.query();if (itemRec...