lookup using list for catalog task is not working
Enterprise privacy AG which i have selected as an assignment group , assigned to field is not searching for the user record. it just stuck there. when i click reference icon
Forum Posts
Data Certification - "Date last verified" on Ci records
Hi all,We are using the excellent Data Certification plugin to have Ci owners verify the Ci's under their control.If the Ci owner updates the Ci, we have the "Updated" field that gets the new timestamp.But we also want a timestamp on the Ci record li...
Conditionally read-only fields
I have a requirement to only allow a specific group write access to certain fields on the CMDB. This access is needed because certain CIs are manually entered also there may be a time with certain information does not come over and the fields need t...
Resolved! Remove auto creation of change tasks in change workflow
Hi, When a change request moves to stage "Implement", two change tasks are created automatically. "Implement" and "Post implementation testing". I want to make it so these tasks don't get created. I found a stage in the workflow where it activates an...
Calculate Time taken for particular group to approve the Change? + 8-5pm weekdays excluding holidays
Hi I hope someone can help me with the issue I am having right now. I have made so much investigation but without success. I was trying to create a report which would show the time for groups to approve the Change Records. I have found a really good...
restart flow designer
Hello Experts,i have below scenario:Create UI action to restart cancelled/rejected Requested ItemName: RestartAvailable when state = Closed Skipped or Closed IncompleteRequires role Catalog AdminIf Parent REQ is closed, mark as active and set state t...
Catalog Form - Set end date to always Friday
Hi, we have a requirement wherein the end date should always fall on Friday. I am newbie in terms of scripting, asking advices on how to do catalog client script. I tried researching and can use the dayofWeek function? Can anyone help me?
Require all Change requests to be Approved 24 hours before CAB Meeting
We have a requirement that for a Change to go to CAB it must be peer approved 24 hours before the CAB Meeting. Does anyone know how this can be achieved. Thanks
Table
To hide a view for a specific table (like view : Default view) Any idea how to resolve the above example task.
How to know who approved it
I believe there is an approval function in the ServiceNowno feature.If I set up a delegation of an approval or task to another user with reference to the following Docs, and the delegated user approves the task, is there any way to know who approved ...
Concern regarding OOB Jira integration
Hi Team,We are using OOB Jira integration that works bidirectionally when we are creating any story in rm_story table and Jira side. We don't have any issue with Story issue type. However, We do have other issue type like Bug, Task and incident (cust...
Add a unified menu configuration to open a UI page on Banner
Hi,I want to add a menu in the Unified Menus on the UI banner. I created a menu with this config but it does not directly open the page I want to show but it shows modules under it. However, I want it to open a UI page when clicked avoiding multiple ...
How To Run ATF's on every week MONDAY automatically
Hi Everyone, Currently, I'm running the ATF's on every week Monday. I need automate to run the ATF's on every MONDAY automictically without Developer involvement. How to achieve this? Is there any possibility. Thanks,Rajesh
Replace all Microsoft Azure AD flows with New Microsoft AZure AD Spoke as old spoke depricated by Se
Hello Team , For below Task do we need New Plugin to be installed ? or How it will ...Can someone Please guide me for the same ? Replace all Microsoft Azure AD flows with New Microsoft AZure AD Spoke as old spoke depricated by Servicenow
Resolution Codes and Resolution Notes not Saving after business rule runs
Hello!I am working to setting a business rule that checks on update when a field is set to a specific subcategory, it will process a business rule to change the incident state, set the resolution code, set the resolution notes, and add time worked to...
