Hi,I've a requirement to build a catalog item where end user needs to select the Action Item (Add/Remove) as per below screenshot - 1. When user selects 'Add' and 'Select the Parent CI' (It's reference to cmdb_ci table) and then user needs to select ...
Hi, In our I made some changes to a catalog item DEV environment including updating the flow. However, I forgot to activate the flow before I completed the update set and moved it to test. How can I get the flow to my test environment? Can I create ...
Hi, When I'm creating an incident record, if the caller who is raising the incident is part of an assignment group, I want the assignment group to auto-populate with the assignment group of the caller. So basically, assignment will be based on the lo...
"Green Proxy" SN Admin here.... I have a user that claims they had a Template and it is missing now. As usual, they blame the system or something else but I am certain they probably deleted it or marked it inactive. Is there a way to tell if they del...
Hello mates,Below is my description:Create a new menu item to allow an html formatted URL to be copied to the clipboard.text of ticket number, URL behind it.the item that defines these menu items is/nav_to.do?uri=%2Fsys_ui_macro.do%3Fsys_id%3D2ff1c56...
Hi, When adding URL in 'Set Redirect URL' option for pivot table type report it is not redirecting to the URL given (for remaining report types it is redirecting like score, bar graph etc.). Is it possible to do that? How can we do that can anyone gu...
I have a requirement.On a Catalog form, there is a Change Request reference field. So, when Catalog form gets submitted along with the Change Request number, an RITM gets submitted. So, the requirement is, this RITM should be then linked on the Chang...
I have a requirement.On a Catalog form, there is a Change Request reference field. So, when Catalog form gets submitted along with the Change Request number, an RITM gets created. So, the requirement is, this RITM should be then linked on the Change ...
Hello friends, Please help on priority. Your efforts will be appreciated. Thanks in advance.Asmi
Hi @Ankur Bawiskar I can't able to save the flow designer. Can anyone please help me with this. Please refer the below logs snip for reference: Thanks,Spandana.
Hi,In my Dev Instance the flow is not getting triggered and its showing the error as "Waiting for flow execution data."When I click the flow context related link on the request item, I get this:
On the servicenow ITSM forms like incident, problem and change, there are few mandatory fields. On those mandatory fields, question mark icon is there with the default help text like (mandatory- preloaded with saved data). Can we remove the the defau...
Hello Team, I have enabled MFA in my PDI, I would like to make only email authenticator for MFA, No secondary option. How should I disable Authenticator app and keep enable only email ? ThanksAshok
What role should I give the user so that they have minimum access, i.e. only to assigned requests and incidents for the group they belong to?The snc_internal role allows you to view only assigned incidents and requests per user.I need a solution that...
I want to merge idea demand story and label entry tables for database view. I have create where clauses as shown in screenshot however its not working. Please let me know anything to update ?
