One of our managers is requesting SLA timelines/reporting on how long it is between an Incident being opened, to the state changing to In Progress. So not the base SLA timer that starts once the state changes, but some way of reporting on how long be...
If there is any option available in Service now for translation from Spanish to English for inbound flow and English to Spanish for outbound flow for incident.
HI All, portal script is not working properly , Can anyone help me <div id="buttonContainer"><span ng-repeat="key in data.inc" >{{key.name}}</span><div ng-nepeat="key.name==='Tech majis' "><button class="btn btn-primary" ng-click="c.selectCategory('...
Hi,I am looking to populate the Value of 'Requested for' in the Requested Item table, with the value of a variable (requested_for), only for one specific catalog item. How do I achieve this with the help of Business rule? Thank you
Hi All,I am having a transform map which is loading the data from third party application to ServiceNow Users table.There are some special characters in the Department value that is sent from third party app. Ex: Fältred. Once it loaded into ServiceN...
Hi,I have created create event in Workflow to trigger event, when event get triggered, it trigger the email notification contains but the email notification subject and body does not show the variable input passed on the request.createevent Screensho...
why new button is not visible in problem_task page in servicenow
Is there a way to output an RSS feed or similar feed from the ServiceNow status page? I’m looking to set up a feed that external applications, like a mobile app or webpage, could use to display incident statuses for customers. Has anyone done somethi...
What will difference 'This week' and 'Last week' display? in Dashboard creations
Hi All,I am using the below onSubmit catalog client script for one of the catalog item: But while submitting the request, it throws as error as this : "onSubmit script error: ReferenceError: g_scratchpad is not defined:function () { [native code] }" ...
I'm trying to bulk import the standard change template in servicenow. I'm referring to the solution provided in this link - https://www.servicenow.com/community/service-management-forum/does-bulk-load-import-of-standard-change-templates-copy-all-the/...
How to create button Ui action that generate PDF file base on view of record (RITM with Variable)?
Hi folks, I am new to servicenow and currently I dont have admin or a particular application access in our company instance. So I double checked and confirmed that I dont have update set picker access. So how do I get to know which update set I ha...
Script Include: getDisplayChoices:function(value) { var result =[]; var legal =new GlideRecord('custome_table'); //legal.addEncodedQuery('u_segment=OH^u_active=true^u_type=Type'); ...
Hello, does anyone out here know why ServiceNow never has the Customer (or Requester) field as the core field in the Task table? We got an enhancement request from stakeholder to add it as a custom field so they can use it in the report filter condit...
