Resolved! Flow Designer - Unable to search by name
In flow designer, after upgrade to "Xanadu", unable to search by the flow name
Forum Posts
Need to create view/download link and that link is from third party
I have requirement to create view/download the documents in service portal and the link given by third party tools(salesforce) which is for download the document and i created the widget write script include and rest message API call also in server s...
Make Worknotes mandatory in UI Action
I have one button on Form 'Transfer Case' which calls UI Page, Now I want to make worknotes mandatory if user is transferring case.I'm able to make worknotes mandatory but once user put something as worknotes and then again click on UI action, system...
Alert level: critical. Your app encountered an unexpected error while being created. Details: Failed
Hi Community, While creating a new custom app in app engine studio, i am getting the below error: Alert level: critical.Your app encountered an unexpected error while being created. Details: Failed to create templated object, details: This scope is a...
Service portal
An one approver i would like then next back buttons visible to all users if there are more records than can be shown on page.i would also like the approval tab default list is sorted by request id ascending. One can see the buttons , second and i ca...
Change Management Process Workflow - Managers Approval Step
I am fairly new at using ServiceNow, Change Management and Workflows so I am posting this question for a little guidance on the following.Currently our Change Management workflow/process is as follows:Change record is startedCI is enteredAssignment G...
Child Alias Integration Profile is not working
Hello All,I am working on Cisco integration in ServiceNow. Cisco has two environments (Normal Cisco & Fedramp). We followed the below documentation to create the app at cisco side. They have created two app in each environment. They gave me credentia...
In Workspace dashboard the report didn't show countries
Hi Coomunity, I have created report in workspace dashboard. I have taken incident table and type Geo mapping.The report shows the only countries tickets. Reaming counties can't able view in map report Below condition i appliedgroup By : caller.locat...
Ui Actions
An one Approver i would like the next back buttons visible to all users if there are more records than can be shown one page i would also like the approvals tab default list is sorted by request id ascending. Note : Two persons like X , Y . 1. X pers...
In Workspace dashboard the report didn't show countries
Hi Coomunity, I have created report in workspace dashboard. I have taken incident table and type Geo mapping.The report shows the only countries tickets. Reaming counties can't able view in map report Below condition i appliedgroup By : caller.locat...
Operational status = 25
Hi, I have below encoded query where operational status shows as "25".query is applied on 'task_ci' table.I tried to decode value '25' but nowhere found. Can anyone please suggest on this? Query:ci_item.sys_class_name=cmdb_ci_linux_server^ci_item.ope...
Email template creation with setting the background color of body content
Hi All, I have created notifications for change and image but we were update the email template as per our client request. Logo updated and color changes as top of the header and bottom which is done. But I am facing the challenges on updating the ba...
ATF Error while Adding a Set Variable Values(SP)
Hi, I'm new to ATF and I'm confused why I'm getting this error while creating the Set Variable Values(SP) Step on my Test. Any advice will be appreciated. Thanks
Customizing Problem Management
Hi All, I need to customize the problem management from OOB configuration to some specific requirements.Once we are in RCA state of problem, we need to have another UI action 'Send for Approval', whenever user clicks on it state should move to 'Await...
Script inlcude
Hidden from the Client side/user. Dependency on a change to be done from platform system.Services identify field value is present "Account "table. Field Name : Account , backend value = account_name , reference to ACCOUNTS[u_accounts]u_identify_refe...