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LDAPUtils

I came across the LDAPUtils script and the setManager function in there. setManager: function(source, target) { var ge = source.getElement(this.manager); if (!ge || ge.isNil()) return; this._getLdapUserUpdate(); var ldap = new Packages.com.glide.sys....

ravali6 by Giga Contributor
  • 5157 Views
  • 8 replies
  • 0 helpfuls

Resolved! How can I get number of days ticket has been opened

Hi,I have created a string field on incident and trying to get total days of incident opened based on created date and todays date. Its showing time as well, how can I remove time and show only days.  var gr = new GlideRecord('incident'); gr.query();...

reddy8055_0-1666989788688.png
reddy8055 by Tera Contributor
  • 1545 Views
  • 9 replies
  • 0 helpfuls

Filtering Columns on a Custom Table

I have a custom table with 3 columns.I'm trying to use a reference variable in my form.I'd like to filter Column2 pulldown in my form based the selection from Column 1.I'd like to filter Column3 pulldown in my form based the selection from Column 2.H...

Joe Taylor by Giga Guru
  • 786 Views
  • 7 replies
  • 0 helpfuls

How to map variables from one RITM to another?

Hello Everyone,I need to map RITM variables from one RITM to another. For example, on the source RITM, there are "Mode after" (reference) and "Business justification" (string) variables that need to be updated on the target RITM. The target RITM also...

shareef1 by Tera Contributor
  • 322 Views
  • 1 replies
  • 0 helpfuls

Resolved! Flow Designer flow triggered on first update only

Created a trigger in flow designer.  Trigger fires off when table is updated and a value in the OutOfStock field changes to Y or QuantityOnStock changes 0.  I've specified this trigger to run (For Every update) and also tried (For each unique change)...

Renee-17 by Tera Guru
  • 614 Views
  • 5 replies
  • 2 helpfuls

Map Service offering based on Users

Is it possible to Map Service Offering based on Users ? If yes, How on an environment where CSDM is not completely implemented ? so that it will be easier to select them during incident creation. Department field is empty and not mapped with any user...

Haripranvam by Giga Contributor
  • 183 Views
  • 1 replies
  • 0 helpfuls

Microsoft Entra ID Spoke Integration

Hello All,We have an requirement , where we need to pull groups from Microsoft azure to our ServiceNow instance by using spoke.  Any help would be appreciated.Thank you!

C_S3 by Tera Contributor
  • 1103 Views
  • 2 replies
  • 0 helpfuls

How to checked check boxes two different tables based on condition?

How to checked check boxes two different tables based on condition? Scenario: Create one checkbox on incident form , Name:   CMDB (check box) .Create one  more checkbox on  CI form . Name  : CMDB CI (check box)Checkbox on CI form should be checked if...

RAM75 by Tera Contributor
  • 205 Views
  • 1 replies
  • 0 helpfuls

Resolved! User Login Error

Hello All,One of our user is facing difficulties while, logging in DEV instance. When she tries to log in it says logout successful. We have checked her user account in DEV and TEST and both are same. Any help would be appreciated.Thank you!

C_S3 by Tera Contributor
  • 477 Views
  • 3 replies
  • 0 helpfuls

Non-Mandatory attachment error message

Hello,We have created two field's type "file attachment", one filed is set as mandatory & another is non-mandatory (optional).Case1: When attaching mandatory attachment & kept non-mandatory as blank it will work as expected.Case2. When attaching both...