Which ATF have you created for CMDB?
I need some inspiration for what ATF I can create to automate the test after upgrade. Which ones have you created?
Forum Posts
When i open the virtual agent it is getting lines in csm portal
Hi, Virtual agent is not working when i open the virtual agent it is getting lines in csm portal.Can anyone please help on this,It will be useful.Thanks!
Broadcase is not working properly in the walk up experience module portal
HI All , This script is not working properly .while using broadcast method value is not coming in the alert(data). I am using code in the client script.widget -1c.data.controller = recordIds;c.server.update().then(function(resp) {c.data.controller = ...
Hide Multi-Line Text variable on a Catalog Item from displaying on Customer Portal Additional Tab
I have a UI Policy to hide the mutil-line text variable from the Customer Portal entry/submission side. Configuration of the variable This variable is for the fulfillers to add notes (other than work note or Additional Comments)
Resolved! How to Add or Remove Users in Group.(Using Workflow).
1. I have created one catalog item "Add Remove client portal Admnistrators".2.On this catalog item added two variables: 1.Contact to Add - When the User move in Selected, Automatically add to the 'Client portal group' 2.Contact to Remove - When...
Resolved! Access Control Lists (ACLs)
I am new here!Can anyone explain about the Access Control Lists (ACLs) and its types.
Incident creation for P2/P3 inc when Abc@gmail.com send mail to servicenow mailbox
Hi guys , i need Incident creation when abc@gmail.com sends mail to servicenow.com when subject contain alert/warning it should create p2 inc for alert and p3 for warning , i created inbound action for this and for testing this i tried FROM field of ...
Resolved! Variables Dependency
Hello Community, How can I link RITM variables with each other? For example, I have a country variable of UK. It must show the cities of UK only in city variables once the userSelects UK variable. The variables type are select box. Regards,Burhan Sha...
Resolved! How to create (link) a Catalog Item from a Portfolio Business Service (Offering)?
Hi all! Is it possible to create a Service Catalog Item directly based on a Business Service which is defined in the Service Portfolio? I have understood how to simply set up an independent Catalog Item, but in doing so I saw no opportunity to "inher...
Servicenow Journey
Hi All,I am working as an Major Incident Manager since last 8 years. I do have a couple of years experience in Problem and Change Management as well.. Basically ITSM. Majorly, I have used ServiceNow tool in different orgs. Now, I am thinking to go in...
ServiceNow Reports
Hi, In reports, whenever any report is clicked it is showing all the conditions I have given for report as filters in native page. Is it possible to hide that in the native page? Can anyone help me on this. Thank you!
Auto save the form
Hi All,We have a requirement to Autosave the form even if we have not filled the mandatory fields in the form.Please help me to resolve this at the earliest possible.Thanks in advance.Regards,Vivek
Dom manupaulation
Hello All, We have one catalog client script which uses dom manipulation. function onSubmit() { //var checkValueOfField = g_form.getValue('u_select_user_profile'); // check CT or ITP access is contained within the variable //if (checkValueOf...
Fetch manager name from assignment group and show as field message
Hi Everyone, function onChange(control, oldValue, newValue, isLoading, isTemplate) { if (isLoading || newValue === '') { return; } var fetchmanager = g_form.getReference('assignment_group', getManager);}function getManager(fetchmanager) { ...
How to solve this issue I'm having technical issues and won't be able to continue this conversation
Hi,I am getting this error for all the OOB topics in virtual agent "I'm having technical issues and won't be able to continue this conversation.".Can anyone please help on this,It wil be usefull.Thanks!
