How to add a info Message in login page
Hi All, How to add an info message on the login page in ServiceNow or add a single line text as "No Authenticator" text message in place of forgot password. please help. Thanks.
Forum Posts
Need a related tab be edited in with the acl in Servicenow
Hi Team, on the incident form I have a tab called xyz that should he edited only when state is resolved only. In the instance I could find a acl write acl incident.* and state is not one of closed or resolved condition that is restricting to it so I ...
How to change background header color on platform on NextUI
Hi, I need to update the navigation header color on platform and we are using Polaris. I have created a new style and theme as mentioned in this article and it is not working:https://www.servicenow.com/community/next-experience-forum/how-to-update-th...
how to configure report and dashboard which will display yearly basis created requests in ServiceNow
Hello,This is regarding the dashboard. Actually, user wants to sort the Requests created on yearly basis like 2021, 2022, 2023.....I have configured different reports on RITM table and those are added to one dashboard and user want to see the request...
Resolved! When does this business rule run?
I've come across a before business rule with nothing added on the "When to run" tab. It has a script on the Advanced tab, that also has an empty Condition field. It runs against the Problem table, Active and Advanced are selected. The Actions tab is ...
Parallel activity in workflow for approval and timer
Hi,We are trying to implement a parallel activity scenario for Timer and Approval in a Catalog Task workflow.Requirement:If the timer expires and the approval is not approved, the workflow should create a Catalog Task.If the approval is approved, the...
How to translate Notification Email Scripts
Hi All,I've translated the body of the notification but I have an issue that Notification Email Script parts are not translated, means these checked as yellow below:button is ${mail_script:incident_link},,About the Inicdent..." is ${mail_script:incid...
Dynamic Value on Template
Hello Everyone, I just want to ask if there is a way to set a dynamic value on a template.Table: SC_TASKAuto fill Assignment Group and Assigned To field.Since there is no operator on assigning value on fields, maybe a script can do but gs.getUserID()...
Server-side validation bypass in multi-step form when record is not saved
Hi everyone,I came across an interesting validation behavior while working on a multi-step form in ServiceNow and wanted to get some insights from the community.I have a wizard-style flow where users move through different sections using a Next butto...
Resolved! create a report to display the number of catalog item created(sc_req_item) for each month .
Hi All, Can you guide me to create a report to display the number of catalog item created(sc_req_item) for each month in the coloumn and rows , in the row list of each catalog item should display and coloum only total should come
Uploading plugin to an on-prem environment
Hi All,My instance is in an on-prem environment.I want to use the jira-spoke plugin, so I'm using this site to download ithttps://store.servicenow.com/sn_appstore_store.do#!/store/application/4fab4673db1893009a985404ce961942/4.0.2?referer=%2Fstore%2F...
Interactions 1st
Hello everyone,Our organization is currently running a proof of concept for an interactions‑first operating model within our Service Desk. As part of this effort, we are also transitioning Service Desk analysts to Service Operations Workspace.Given t...
Missing button 'Sync menu changes' in Advanced Portal Navigation form
Hi All Do you know what can be a reason that I cannot see the button 'Sync menu changes' in Advanced Portal Navigation form?I only see the view below: Thanks in advance for help
Key Developer-Level Topics & Scenarios for Change Management in Interviews
Hi Everyone,I am currently preparing for ServiceNow interviews and focusing on Change Management from a developer perspective.Could anyone suggest important topics, real-world scenarios, or commonly asked developer-level questions related to Change M...
The Problem record is not getting linked in the Native/Classic view of the Change ticket.
When I try to add a Problem ticket to the Change Request related list in Service Operation Workspace, the record gets added but is not reflected in the Native/Classic view, and vice versa.However, in my PDI, when I add a Problem ticket to a Change Re...