Hello, Does anyone know how the kb feedback (kb_feedback) records are generated? We want to Remove excessive flagging rules on knowledge articles. Currently, all knowledge feedbacks are being auto flagged including for ratings, comments, and 'not hel...
Hello, I am currently working on a project for my company that involves needing to find a list of all Flow Designer and Workflow Editor flows where a specific assignment group from the [sys_user_group] table is utilized within an action/activity. Is ...
Hi ServiceNow Folks, I have a requirement to create a report on catalog items (sc_cat_item) which are not used from last 19 months. How can I achieve this? ThanksMani Polisetty
Hi Experts,I am trying password reset of Active Directory from ServiceNow, In our organization for logging in into our system we use OKTA and after signing in into the system for signing in into all the servicenow instances we use SSO and OKTA only. ...
Hi @Ankur Bawiskar.This is just a follow-up question regarding the script below you posted in https://www.servicenow.com/community/itsm-forum/remove-prefix-from-table-name-in-sys-attachment-table/td-p/2628983. You asked me to created a new post since...
Dear Members, I came across a query recently and would really need your help to know how alert suppression works for change. Is it like alert turned off for all the affected CI of change during planned change window? What if change has outage records...
I am trying to introduce additional approvers without customization in Change Management module.I had 2 options in mind.One is introducing Additional Approvers custom field.Another is reusing Group List which is coming from the task table, however, t...
want to not show certain states (remove state options) depending on assignment group This isnt working in Service Operations Workspace function onChange(control, oldValue, newValue, isLoading) { if (isLoading || newValue === '') { retur...
Hi everyone I am trying to Customize the Card View on Visual Task Boards, but when I select the the table records and to the ☰ menu, the option of VTB view doesn't appear! Why is this happening and how can I solve this? Thank you!
Hello Everyone,If i navigate to the view workbench ui action for resolved major incidents it takes me the workbench where i can see overview and findings field but if i see in service operation workspace i could not find those two fields is there a w...
Hello!Does anyone know how you remove the header from an Iframe content block? To give you some background I have created a custom widget and added it to a page with no association to any menu's. I want this page to display on a widget and accessible...
Hi all, How can I find the ID of a given application service ? Thx in advance ! Thomas
Hello , I have a multi row variable set in which I have single text box, a select box, a date variable and an attachment variable. When the non admin try to download the attachment they see a blank page , but as an admin the attachment is automatical...
HiWe have had to update some groups in our instance and marked the old ones as deprecated.for egcompany_SD(deprecated) is the old one and company_SD is the new one. The old one is marked active=false. And members to the groups have been added. The ch...
I have a look up select box variable on my record producer called subcategory which is depend on another variable category.Now i have created a look up select box variable and used the referecnce qualifier below still its sorting alphabetically not b...
