How to make Survey Question Bold ?
Hello Team, How should i make below survey question with bold lettersThanksAshok
Forum Posts
How to Change field in ServiceNow Template using background Script
Hi Team,I have to change one field from all the template using background Script,Old field is description and new field is u_desctiption_html .Please help me how can I change this using background Script.Thanks Vyanktesh.
Catalog Item auto populates variables from the incident fields with a UI Action
I have a requirement, I need a Ui Action on incident form. On Click it should redirect to a catalog item on portal and auto populate some variable by taking data from the incident. The idea is to crate a request rather than the incident. How can I do...
Resolved! I want to create a CreateChildIncident function in a custom table.
-- Addendum--.I would like to implement the Create Child incident feature in the context menu of the incident table in a custom table. Below is a traced and created process associated with OOTB's Create Child incident. However, it does not work well....
Unable to get result using QueryAD in FlowDesigner
Hi there, I am using QueryAD in Flow Designer. The requirement is to use username and find if accounts exist in AD. I want to return Name, First Name, Last Name in Properties. I set the searchfilter as (samaccountname={username}), properties as Name ...
Resolved! Change Model approach - seqential approvals
Is anyone able to offer any guidance/best practice for implementing sequential approvals under the Change Model (Change Approval Policies) approach to Change Management? e.g. in the Assess stage, we want "Group 1" to approve the change, THEN "Group 2...
UI Script to require at least one in a list of checkboxes be checked for form to be submitted
I am working on a donations form and I have a list of check boxes, at least one needs to be checked for the form to be submitted. I'd like a notice to popup on submit if the user did not select at least one checkbox. I'm thinking a UI script on subm...
Resolved! Updating Record Producer error message 'This is a wrong configuration for Record Producer'
Hi, We are trying to update a Record Producer to Active = FALSE but getting an error message 'This is a wrong configuration for Record Producer'. Does anyone know why this would be? Thanks so muchTracey
Accessing data properties in array of dictionaries in Action Script
Hello all, I am trying to access properties of dictionaries in an Action Script. Here is the basic array structure: [ { "is_bot" : "false", "participantId" : "f09b5accdbd35700ba385ce2ca96197d", "participantType" : "CLIENT" }, { "is_bot" :...
How to drill down on a reffence field
Senario:We have two department fields (Department & Sub-Department)Department is the Parent of Sub-department. The goal is to select Department and have the ability to select the sub-departments based on the the Parent field being the parent value
In sc_task visible variable value is getting cleared
I made a variable in catalog item Variables : demo1 and demo2 Catalog UI policies : one to hide demo 1 on ritm and one to display+mandatory demo1 on task ** Both UI policy actions : Clear variable value unchecked The issue is When i m entering va...
Fetch Data from System Property to Transform MAP
Hi All,I have a requirement to store the json payload in the system property and use this in transform map field mapping for a specific source field, (source fields having this values source.u_device_class = dvr - snmp)below is the system Propertysys...
Predictive intelligence on incident
How can work predictive intelligence on incident management with examples
Check box validation
Hi All,I have a requirement on checkbox validation ,seeking your help how to achieve using onsubmit client scriptThere are four checkboxes under a label1) Make first checkbox always mandatory selection2)Remaining 3 checkboxes - select at least one ch...
How to restrict a specific group incidents to only its group members , customer and watchlist
I want to restrict incidents assigned to particular assignment group with this article : https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0790987 See below codeSteps to PerformCreate a Before -Query Business rule on 'Incident'...
