Resolved! Can we call subflow or flow from a ui action.
Can we call subflow or flow from a ui action. If yes let me know how to call.
Forum Posts
Why email address in CC comes single time when recipient are more than 100.
Hi All, I have requirement to send email when event is triggered through schedule job. I have many recipient which are greater than 100. Email is working fine but it got triggered two times. First email sent to few recipients and second email sent to...
Custom widget in Service operation workspace
Hello Team - I've created new cards on the landing page inspired by the existing ones. Clicking on the sections related to 'donuts' updates the list below to display the relevant records. However, I'm currently exploring how to make the newly adde...
Resolved! Avoiding Duplicate Notifications When "Assigned To" and "Requester" Are the Same User
Hello everyone,I’ve encountered an issue with a notification I created in ServiceNow. The notification is sent to both the "Assigned To" and "Requester" fields. However, when these two fields contain the same user, it results in duplicate notificatio...
Unable to Change the Existing Button Color
We are trying to change a Existing button color , but can't achieve it , have attached the screenshot with Red marking ,need input on this .
Record producer is submitting even after giving error message
I have a on submit client script which is having AJAX call. when i try to submit the form with false condition the code is throwing error message, but the form is submitting even after throwing error message. Any help on this.Note: I used "return fal...
Resolved! How to make Script InClude client-callable run as system
Hello community, I have a situation like below: - In our system, there is a before query business rule, run on Group table, it will restrict non-admin user to see inactive groups.- I have a form for Group creation- When enter a Group name, it will ca...
Can I know the logic for getting incidents which is "In Progress" for last 10 days
Hi Team,Can I know the logic for getting the incidents which is "In progress" for last 10 days.I need the background script for this.Can Someone help me to get it.
Autopopulate the list collector based on the selection of refernce value
Hello All,I want to auto-populate the results in the List Collector based on the selection of a device. Using a Script Include, I am able to retrieve the sys_ids in a comma-separated format, but I am not able to set those values.Thank you in advance....
Resolved! Hide one assignment group from INC, CHG and PRB forms from assignment group list view.
Hi, There is one assignment group I want to hide from the list view of Incident, change, problem forms.I want to see that Group only on Requested item and Catalog task.Help?I am trying to update the existing Dictionary Entry Override on Incident tabl...
Resolved! Hide one assignment group from INC, CHG and PRB forms list view.
Hi, There is one assignment group I want to hide from the list view of Incident, change, problem forms.I want to see that Group only on Requested item and Catalog task.Help?I am trying to update the existing Dictionary Entry Override on Incident tabl...
GlideAggregate GroupBy() - Get records for each group by value
Hi All, When we use GlideAggregate to group by, i know it possible to get a count against a grouped by field. But rather than getting a count, can i get a return of those values. For example on asset table, group by assigned to user (to get distinct ...
How to capture richline text and empty fields in notifications
the below code is just capturing question and answer ( if the field is not empty) , how to modify this code so that it has to capture question which are empty fields along with which are not empty and rich text label also. function runMailScript( /*...
Sentinel integration fields mapping in servicenow
We found out of the box business rule "custom_mapping" for sentinel integration but we are unable to map the fields according to our customization. Please help us with the field mapping for Sentinel integration. @Ankur Bawiskar Could you please he...
<= condition for today in BR
How to write a <= today condition in a BR. So, last bia approval is a date field. In this BR, i need to check that if last bia approval is not empty and last bia approval is <= today or > today. Is this the correct way to write this for a date field....
