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Integartion between servicenow and webex

Hi friends,My organization want to implement integration between webex and servicenow we are going through webex and servicenow Docs bit confusing, Did anyone implemented conversational custom integration between servicenow and webex please help on t...

shaik23 by Tera Expert
  • 568 Views
  • 1 replies
  • 0 helpfuls

SLA

Hi Community, Why do we need to cancel SLA in any specific real time. If anyone aware about please share real time scenario.  Thanks In Advance.

shashi123 by Tera Contributor
  • 582 Views
  • 8 replies
  • 5 helpfuls

automate adding the HTML tags in comments

Has anyone ever developed a solution to auto add code tags into additional comments to avoid white spaces being removed after saving. We have customers complaining because of all the lines spaces being removed and we want to avoid our users having to...

Greg L by Tera Contributor
  • 879 Views
  • 12 replies
  • 0 helpfuls

Resolved! Role - Locations Edit

Can someone provide some insight on what role I can use to grant a specific user the ability to edit individual locations without granting the admin role.Thanks,AJ

TStark by Kilo Sage
  • 786 Views
  • 1 replies
  • 1 helpfuls

Create Custom Calendar

I need to create a custom calendar within ServiceNow that will show all Changes that are active or due to commence for next four weeks commencing on Monday of the current week.At present I can only see the ability to display a calenday showing the cu...

Gary Cobden by Tera Contributor
  • 777 Views
  • 2 replies
  • 0 helpfuls

Hide No longer required in approvers in change request

I need to hide no longer required records in approvers in change request, I have set a default filter for that, But if I manually remove the default filter criteria for No Longer Required from the list this looks to apply permanently and the filter n...

copy attachments from incident to knowledge

Hi, Created a knowledge article from an incident is resolved. (without plugin)https://docs.servicenow.com/bundle/washingtondc-it-service-management/page/product/incident-management/task/create-knowledge-incident.html But we also want to copy attachme...

Thej1 by Tera Expert
  • 611 Views
  • 8 replies
  • 5 helpfuls