I want trigger a email notification when approval is requested for RITM and the email should contain Requested for should be the requested for of the RITM Opened by should be the opened by of the RITM Priority, State and Short Description should be t...
Greetings, I need a small help in finding solution for below A flow designer to perform below operations: 1. Read .cvs file from an inbound mail2. Find specific keyword from the file in a particular column say Data analysis3. Gather all the occurrenc...
Hi Experts, How to send additional comments notification only when the comments added through service portal and Service Operation Workspace not through the email replies or conversations. Thanks and Regards,Amala.
Added glide_encrypted_whitelist=True in dictionary-sys_user table. But still am not able to call sys_user table in Encrypted Field Configurations section. My requirement is I created three security questions with answers in sys_user table. Answer fi...
So many changes in innovation it used to be idea managers approve or reject ideas are they moving from submitted state to create story for example?
Hi, how to add new view to my request page in service portal ? currently we have open requests and closed requests, we want to add new view like in progress requests and resolved requests ? can anyone tell how to do this ?
I have a requirement to Glide a table with specific conditions and result of that query ie records of that table should be returned in JSON Format.
Hi Team, We are receiving an error while testing a Rest API post method post Utha upgrade. Method failed: (/***) with code:403 - Forbidden username/password combo AUth profile has correct details. Mid server is up and running. Yet we are getting th...
Hi Community, I am using look up record in flow designer from this i have to compare in if both the value should be equal.but in if i am getting all values from that list in comma separated.example :- "record.values =X,Y,Z " but want to get only "re...
Hi, We have a reference field on custom table when end user click on the reference field cannot able to perform the filter operations but admin can perform the filter operations. Please refer the attachment.How we can achieve this?
Topic Name : Submit form without filling Mandatory fields Have you ever found yourself in a situation where you needed to save a form but couldn't because of mandatory fields left unfilled? It's a common frustration, but fret not! This article is h...
Hello, I am in the process of building on-call schedules for each IT support groups in my organization. My intention is, depending on the Assignment Group that an Incident is assigned/routed to, generate a widget that will display the assignment gro...
Hi Peeps,I have active field -checkbox- on cmn_cost_center table. Now I want to make checkbox to true depending on valid to date. For that reason I created the below BRName : Set active to True AFTER - Insert, Update. (function executeRule(current, p...
Hi all, Please see screenshots attached. The catalog item I have created has been in this state for a day. How can I solve this? I am very curious if this might have something to do with the flow that is part of this catalog item.I have read variou...
how can display and Implement SOP as per incidents in service portal
