Hello, I'm facing an issue regarding setting up SLAs. We have a contractor with different 'stores' and each one with different working hours. For example:- store 1: open from 9 to 10 - monday/saturday- store 2: open from 11-14 - monday- store 3: open...
I want to display a button called 'Request CAB Approval' only after assess state approved(technial approval) and remain on the assess state until user clicked on that button.I tried UI Action but the problem is how can i check for approval request is...
Hello Everyone, We have a UI macro for the 'Assigned to' field through which we can add the logged-in user into the Assigned to field. Now, we have a requirement to make this UI macro hidden for a table. For now, the macro visibility is working for a...
After submitting the risk assessment in normal change, Risk response question should be in sequential order.
Hello, I am trying to create a calendar report based on a variables date field. When building the report i only have the option to base the report on standard fields. e.g. Is there a way to select a variables field?
I have created a dashobard on my custom app workspace , when we click on reports on dashobard, then they are not opening in list view.Any help will be useful.
Hello! I want to create a sevicenow catalog item that will have cost depending on a value that the user will choose. Example, The user selects the option "2" from a list and that changes the price of the request to 20 euroIs there a way to do it with...
I have a Catalog item about a Group request. When I request that catalog item it will generate a group approval after that if it is accepted then it will create that group in the group table(sys_user_table) and if it is rejected then it will not crea...
Good Morning all,I'm currently looking to grab the version of a catalog item to display it on the catalog item on the portal where you can select different instances then it would allow you to select the catalog item where it would grab the version a...
Hello experts,I want to create a scripted filters on user table for showing user which having the "Itil" role.I have taken the help from https://docs.servicenow.com/bundle/washingtondc-platform-user-interface/page/use/using-lists/task/t_ScriptedFilte...
Hello everyone, Please I need your help, I have 2 fields one called "Requested for (requested_for) and another one named "Manager Name (manager_name)", The idea is that when the selected user changes, the manager changes as well, this is the script ...
Hello all, Can someone help figure out if it is possible to change the view for a user record in SOW?Currently, the view used when opening a user record through SOW is "Default View". I'm wondering if there is a way that we can change this view to an...
can we use gs.log() in scoped application?
I have a field - "technical owner" on a form and whenever the technical owner clicks on save button , system should save the data and not check for the mandatory fields even when they are not entered.
Hello All, I was going through onSubmit catalog client script code written by a developer. I found that "g_scratchpad" is used in the script. I want to know what is the use case of "g_scratchpad" in catalog script. If anyone have any idea please reve...
