Hello, I need to create a business rule that will count how many requests for the same catalog item any user has raised and display that as a message on a RITM form. I've come up with something like this:var aggrequest = new GlideAggregate('sc_req_it...
Hi Everyone,I have performed the dashboard(platform analytics) migration recently in Xanadu version. Post migration I have encountered below issue. Could you please help me on this?1. "Global" option is missing on global search dropdown list. When us...
Can anyone help me with the script for an action where the number of days can be added to the date.Input: Date, No of daysOutput: DateScript needs to: add Date + No of days and return date
flow designer is not creating catalog tasks for non admin and throwing an error "The requested flow operation was prohibited by security rules."flow:i have tried both the run as optionsfor user who initiates session , i have even given run with roles...
Hi all expertsI am new to servicenow development, i have requirement, create sub-flow and check current instance value (true/false) from system property.{"dev1": { "value": "true" },"dev2": { "value": "false" },"prod": { "value": "false" },"test": { ...
In the Incident form, When I submitted the form then I'll get "Relatedlist". In the relatedlist section I want to add 'AffectedCIs section which will open new window browser, there I want to select some Item. How can I test/achieve this in ATF testin...
Hello , I have a global business rule .What is the easiest way to find in which all table the functions of this global business rules are used . Thanks
Hello,What are the ways to restrict the users from viewing the service portal.We are facing some issue for one group, the members of the group are not able to access the service portal.we have checked the script includes, user criteria ,ACLS,page and...
To me:a reassignment count of 0 would mean the assignment group was set but never changed.a reassignment count of 1 would mean the assignment group was set and then changed. While attempting to use the reassignment counter with some reporting, I sta...
Hi Team, I have created one relationship and displayed that on a form as a embedded list. But i am unable to get the insert new option. No option available in list control as well to add insert row. Is there any way to show that? Relationship:- Em...
Hi ALL, I have a variable with Date Type and I want the variable to auto populate current date. I used onChange client script with below script but no date populated. Could you please help with a script to achieve this requirement. Thank you. var dFo...
In this article, we will be focusing on Streamlining IT Operations with ServiceNow Incident Management Using Six Key Features. Let us drill down! In today's fast-paced digital landscape, maintaining the stability and reliability of IT services is cr...
I have a requirement which says - On the service portal users should see their respective Knowledge Base as the default selection when they access the Knowledge Page on the Portal. NA users will see their particular knowledge base and the same with A...
I need to create a report that shows all changes that have been made during the monthly blackout window. (we do use blackout schedule)How can I use the blackout date as a parameter for the report
I am triggering notification through event where I am passing array as PARAM but they were coming as one after one in notification but expectation is one in one line. I tried with below code but not working? var multiplePersona = []; var persona...