Hi, I was creating a report using the sc_request_metric table, where I need to display details from the sc_task table, which are available only in the related list of that record. I mean, each request has corresponding child records (request tasks) ...
Hi Team, I would like to understand the dfference between Catalog item and record producer. And advantages, thanks, Anand Kumar.
Hi, I have a requirement where i need to sync newly created users together with their roles/groups from the past week (7 days) to lower instance, As of now i am thinking of a scheduled flow using ebonding to achieve the requirement so that it can be ...
Hi All, user should not select thedate before 90 days from the current date for example : today date is 15 oct 2025 than user should not select before 17 july or 16 july but he can select 10 aug 1 sept or future date also . this script is not worki...
For my catalog item, I have fields of type "Reference" pointing to the User table. By default, these fields display the user's name.I want to achieve the same visual layout as when impersonating a user — where the name is shown, and the email address...
If a same Async Business Rule runs multiple times on a same record due to multiple updates at different times, can all the executions run at the same time in the queue.We have a Integration that creates/updates records in the target system. we noti...
When I run a report on the Demand table [dmn_demand] and select Stage as one of the columns, I see values such as 'Demand Draft' or 'Demand Approved' or 'Demand Screening'. However, when I export that report to Excel, the Stage only shows the value o...
t is possible to change the text color of the Impact, Priority, and Urgency fields when their values are set to 0 or 1, using Dictionary Style in ServiceNow.
how can we hide the "profile" in the service portal header name dropdown? in the upper right corner, you click on your name, a dropdown appears, one of the options is "profile". we want to hide that temporarily.
Hi,I created a Flow with this setup:Trigger: Personal Computer Created or Updated (cmdb_ci_pc_hardware)Look Up Records: Acknowledged = false, Assigned to ≠ empty, Send Handover Form = Yes, Assigned relative after 2 minutes agoAction: For each record ...
How can I access the Ref ID (that we receive in email body as "Ref:MSG....") using the SCTASK detail API ({instance}reporting.service-now.com/api/now/table/sc_task)?Use Case - We want to automate closing of the SCTASK ticket using email. We figured o...
I have a query regarding the Service Offering reference field on the Incident form.Beside this field, there is an alias search button that opens a popup (the Service Offering list view) to search for alias names.When I click this alias button and typ...
Looking for help on how to update the the RITM watch list from values from 2 variables on that Catalog Item.How best to accomplish this?Thank you.Rachel
Hi Everyone,I have used to below script to display Task categories(12 Category option) based Three Assignment group(Workforce Management - APAC,/EU/US) ,But other Task categories(20) are also not display to other Assignment groupsfunction onChange(...
