Hello @all , I have created UX list ' Previous cab meeting' I want List to show Agenda Items from previous 3 CAB meetings.Does anyone know how to achieve this or have worked on this will be helpfull.Thank you!
Hi All,I’m trying to load user data into the ServiceNow sys_user table using a transform map, and I have a specific coalescing requirement.From the incoming payload, I need to identify existing users using a priority-based (multi-level) coalesce logi...
we are making the security notes field and all other fields on the form as read-only when the security incident is closed but we are getting gray box on the form for security field but it should not show as grey box it show like above image but it is...
We recently introduced Change Models + Flow Designer for Change Requests in our TEST instance. The instance was cloned from PROD, so we now have a mix of:• Old change records → no change_model, no flow (manual process)• New change records → using cha...
Hi Community, I am working with Knowledge Articles in ServiceNow and a UI behavior difference between Related Search Results preview and the full Knowledge Article view which is OOTB.When opening a Knowledge Article from Related Search Results (previ...
Hello Guys, In the Service Desk Landing Page there are some donuts indicators and when you click in them some cards below are updated / refreshed. I found a property to automatic refresh the donuts indicators but the list / cards below are only refre...
I have scoped table and on the default form view there is global 'Delete' button. I would like to hide that button for all the users. I have tried to use 'UI action visibilty' tab but it's not working for default view. How to hide that? Can someone...
Hello Team,I was trying to remove roles and deactivate the user account sharedservice.worker but populating warning message as bellow Not allowing update of property: glide.ml.shared_worker.validation.status Can we deactivate the user account?Thanks,...
After the recent patch upgrade to Zurich patch 5, we have noticed that Admins have lost access to update time zone on user record(sys_user).We have a Write ACL, where we only allow the user to edit their own time zone and nobody else can edit it.This...
Hello,Since the Workflow is getting deprecated , we want to switch to Flow Designer. we will need to evaluate those processes, develop the key points contained in each Workflow and transition them to Flow Designer. This Story is specifically for the ...
When users click on a link from a KB that links to the base system, it allows access to the base system application Navigator. Has anyone found a way to outright stop the link from working that points to base system link?
Hi,We are currently facing an issue where the system is not sending notification emails to agents when a user adds comments via email reply, even though the comment is successfully getting updated on the ticket.To address this, I have implemented the...
Hello,Since the Workflow is getting deprecated , we want to switch to Flow Designer. we will need to evaluate those processes, develop the key points contained in each Workflow and transition them to Flow Designer. This Story is specifically for the ...
Hello Everyone, I have one requirement to automate to add the groups the user.i have catalog item having the variable Required Groups and type is Multiline text and having Model Person variable and it is reference type connected to Sys User table, Mo...
I have a flow that will go out and check accountexpiry on accounts that are synced from our AD. I want this to generate an approval and task based on that approval/reject. All this works fine but if there is more than 1 look up record(s) it will gene...
