check conflicts on change is checking recursively
Check conflicts on change form is running continously, it is stopping after long time. Please help us here.
Forum Posts
Report change_request implementation extented date.
Hi Everyone, can you please me create a report which shows all changes where schedule end date was extended, after change has moved to "implementation in progress" state.assignment group should contains "ITS"starting date 1/1/2025Thank you in advance...
Resolved! Report/Extract on change request tickets where planned start/end date was changed
Hi Everyone, I just want to ask if anyone has an idea how we can extract a report against change_request table where the planned start/end date has been changed? We just want to see the number of CRs that was extended. Thank you in advance. Regards,R...
Resolved! How to change the color of widgets in Performance Analytics?
Please help me with how we can change the color of widgets in Performance Analytics , please note by color I mean not the Chart's in the widget, but the widget itself, please help. Thanks in advance.
Need to add cmdb ci table and one custom table to global search
HI Community, I have a requirement, The so-called "global search" does not include configuration items in results, nor X cases (Table name)We will have to add x_cases and cmdb_ci to the indexed AI search sources. How can we achieve this?steps i have ...
Modify activity.xml script to change activities formatter on tasks
Hi, I would like to change the activities formatter user interface on task forms. I have add screechots to illustrate the need. 1/ Task activities formatter 2/ Add a lign and a value on "Email sent activity" : File attached : name + type of file Is t...
Change request
answer = { u_svp_approval_mandatory: false, u_svp_no_vp: false, u_evp_approval_mandatory: false // Add EVP approval flag}; var svp_approval_required = false;var svp_no_vp_required = false;var evp_approval_required = false; var gr_conflict = ...
On-Call: make trigger rule dynamic to all assignment groups
When creating a trigger rule for on-call, is there a way to make it dynamic to all assignment groups?
Resolved! Group Manager needs to add or remove group members within their own group
Hi,I have a requirement where the Group manager should be able to add or remove members within their own group. I have created a Group Manager role and configured create and delete ACLs for the sys_user_grmember table and assigned Group manager role ...
Resolved! What is the these fields in Availability section of variables in catalog item.?
What is the use of visible elsewhere, visible on bundles, visible on Guides, and visible on summaries fields in the Availability section of variables in catalog item?
Resolved! Populate Variable of a Multi row variable set Dependent on another variable of Catalog Item
I have a variable named as Product category in the catalog item which is Reference.I have a multi row variable set, inside this I have another variable "category" which is also reference. I want to populate category same as product category when user...
ServiceNow integration with sharepoint for knowledge articles
How can we integrate ServiceNow with SharePoint so that Knowledge articles from ServiceNow are visible in SharePoint and once they are updated in SharePoint same updates are visible in ServiceNow articles. With Microsoft graph connector what are othe...
unable to remove variable set from catalog item
Hi, I am removed variable set from catalog item in Dev and moved to Test, but the variable set still appears in catalog item, several times removed and captured, but still its not removing.
Resolved! How to add the lists in Workspace
Hi All, I have created a scoped app and created a OOB workspace for this app. Below is the workspace I have created.Here, along with the Open, Unassigned, Closed and All, I have to add Open Unassigned, Assigned to me, Assigned to my group and unassig...
How to Generic flow using flow designer
I am trying to create flow using flow designer In that i am creating catalog task I want that the catalog task should take value from catalog definition of catalog item How can i acheive this
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