Hi, In my Email Logs (sys_email) table if i search in Subject as "Undeliverable" there are thousands of emails. It is overpopulating my email box. Can anyone help me , why is this issue occurring for Incidents and Catalog tasks? The TYPE of emails is...
Hi All, I have one JDBC data source. I need to create incident automatically when imported data count is 0 or import set job is completed with error or cancelled or did not complete. I have written below transform map script on complete .Could you pl...
Hi, I have created a database view by joining RITM and Approval tables. When I ran it, it shows only 20 records per page on list view. I then created a report on the database view and grouped with RITM number, now it shows 100 records per page. I rem...
I have a user looking for a report to display work assigned and resolved by their assignment groups, but wants to see when it was assigned to their group, not when it was opened or created. They work in 2 week sprints that run Wednesday - Tuesday so ...
Hello Folks, When incident state moves to RESOLVED , I want to stop the SLA and if anyone reopen the same INC at that time we want to RESUME the same sla which was completed. Is there any way to resume it? I gone through some of the community st...
Hello All,I have faced the issue in the flow designer: When I set "Run as" - System User in the flow property the flow works properly. But when I set "Run as" - User who initiates session then the flow is not working it gives an error while sending t...
I am currently trying to see if a UI script could be executed within flow designer. This is the test script that I am using. if (document.location.pathname == '/builder') { console.log("here");} However, this is never triggering despite the state...
Hello All,Can anyone please help on this how to get on hold reason for closed state of incident,Problem,change and Service request.
I need to convert workflow to flow designer can someone guide me till here after that i can take it .
Hello all We are planning to use ServiceNow for managing all i) assets (from chairs to buildings) - from procurement till retirementii) inventory - include the entire item master database from our ERP and handle the procurement process I am thinking ...
Hello Community, I want to add change requests related list to release record form, How can I do this ? Thanks in advance!!
Most of the DPM resources talk about service portfolios, but if you install the Enterprise Portfolio plug-in you can also create Business Application and Application Service portfolios.Ideally, of course, you wouldn't have to do this and could just s...
Please let me know the answer !!!! .... Question*************When we use copy url option and getting a msg ''copied to clipboard"By copying the url from form context menu, the expectation is that by clicking on the link, it will direct to the record ...
Hello Every one, I have critical a scenario in my organization. Where we are pulling users data from one of the organization into our Servicenow table through data source.We write query to pull user data form various columns in table "A". But I wan...
I have noticed that all the Decimal type field on my instance is not working properly.Example, if I set the field value as 3.99, after saving the form the value automatically changes to 399. Can someone please help what can go wrong.