Hi When we submit proposal for new Standard Change request and request is approved. It pops up the message twice as ; Info Message At least one of flow, workflow or execution plan should be filled. Otherwise, when order is placed, then even on approv...
Hello,I have the problem that the users with the itil role cannot update incidents in the form view. It is possible to update on the list.Do you have any idea what I can check? I see the ACL for write is true, but it isnt work. Best regardsJustin
Hello all,I want to execute the scheduled import 3 times in the flow. And if it has given error then incident will be created. I have tried this below is screen shots and script using custom action. But by doing it. It is creating execution records m...
Hello all, I am back with another question. I have a catalog item that 'User 1' fills out and is sent to 'User 2' to process. On the catalog item, I have hidden fields that 'User 2' will fill out. Currently, it's set up so when 'User 2' goes in to...
Is there any possibility to bring an email into the interactive filter of the dashboard? I need this value from the sys_user table, but it is not showing up.
I have a requirement to restrict access to a certain type of problem and allow only specific groups to read them, table: problem, type: read. Therefore, I need an ACL on the Problem table with a script. However, this should apply to all created roles...
Need help with some scripting... This is the scenario -On the asset table we have a reference field called Project Number (u_project_number) which references cmn_cost_center.We also have two additional reference fields - Program Manager (u_program_ma...
Hi How to copy attachments from TASK to RITM
Hello Community, Have any of you ever encountered a situation where you need to send a collection of information organized in a multi-row variable via email? I recently tackled this challenge and wanted to share my approach. Typically, when we discus...
Hi All,I want to know what happens in the CMDB table when assets are deleted or removed from the SCCM.If asset 'Install Status' gets changed to 'In Stock' or 'Retired', or how we can understand that this asset is no longer in SCCM, then we can delete...
I have a notification which is fetching the value from the current record present on it.So, there is one date/time field on the form for example which is set to IST time zone and same showing on notification also but the problem is when a user is imp...
On our incident form the Assignment Group field is mandatory. Once a group is entered their, only the members of that group can be selected in the Assigned to field. I would like to do this in the reverse, initially leaving the Assignment Group empty...
Hi everyone.my requirement is to based on the selected option on Address field data should be populate on location field example:address field has three options, 1.hyd_bad, 2.mum_bai, 3.kol_kata. populate on location field - If user selects 'hyd_b...
Hello,We want end users to just reply to an email and then that reply should get captured in Change Task's work notes.Is it possible?
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