Hi Experts ,If a users submits a form with a particular value in feild like "Australia Client" or "US client" and submits the form, ScTask is created, then the task is continuously monitored by a particular user for example "Abel" then all the fi...
Hi All i am trying to create a walkup appointment from the walkup online portal but facing a issue with the appointment creation. While clicking on Schedule Appointment i'm getting an error. "Something went wrong and your request could not be submitt...
Hi all,We have requirement where we need to build metrics to measure state change. Measure State change metrics - who caused, assignment group, when & how long the state is in particular duration .Can someone please suggest on how to achieve this if ...
Hello All, I want to create a report (list view type) with data from atleast two tables.I want the "business time left" column from task sla table, i tried building a report based on task sla table and dotwalked to the task table, and added columns f...
Hello Folks, I've a catalog item, in that there are four fields where 4rth field will depend on the first 3 fields. Based on the combinations values from 3 fields then only 4 field should populate. 4th field have more than 100 choice so we...
Do you know whether what the script has generated is deleted again after the test (rollback?)Br
Hi Community, How to hide a service portal widget for a group. I need help in the logic. Thanks,Poorva Bhawsar
I have added a state in sysapproval_approver named reviewI have attached an image in which you can see that I have added a state named review in the aproval activity. when i am changing state in approval table to Approved or rejected the flow is go...
We are fairly new to Change Mgmt on the platform. We are creating change records for server patching and identifying multiple CI's on the Affected CI related list. However, when we view these CIs in the CMDB tables, we are not seeing the Change rec...
Hi DeveloperHow to mark articles as favorites in the Service Portal: the option to mark articles in the Employee Center Portal is available. Please refer to the screenshots below for reference. Service Portal: Thanks
I would like to send a reminder to a support group manager whenever an Incident ticket is unassigned for more than 2 business days. I know how to create the notification, I'm just not sure how to trigger it. Any guidance would be appreciated.
I am looking to edit the content in the attachment popup but could not find the source to do that.. Can any one suggest where to do that.current content : File is larger than the maximum file size of attachments.expected content: File is larger than ...
Hello All, I have a requirement to create the tabbs on the catalog forms and i have created the new widget for the tabs creation and that is working as expected: But the i'm unable to switching the tabs from one to another. in the widget ihave added ...
Hi, I have 2 check box fields in my catalog item ANd i have flow designer with only 1 task but based on above check box field selected the task short description should be set " If "ABC" radio button is selected, set Task Short Description to "exampl...
We see value is using a name-value pair field to contain various attributes on change requests. Using this single field means we don't need to add several other custom fields. The challenge now is that there doesn't seem to be a way to query (in a ...