Join the #BuildWithBuildAgent Challenge! Get recognized, earn exclusive swag, and inspire the ServiceNow Community with what you can build using Build Agent.  Join the Challenge.

ITSM forum
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

Is it possible to edit a single shift in On-Call Scheduler?

Hello we are moving to a new schedule next month and I have one shift that overlaps by an hour. I planned to create a new schedule for that 8-hour window but I wanted to know if there is an easier way. Is there a way to edit a single shift without ch...

BPavlovich by Tera Contributor
  • 531 Views
  • 1 replies
  • 0 helpfuls

Resolved! How to call script include in UI Action

HI,I have created a UI Button , if user clicks on that UI button my script include should Execute... Please help me with the script to call script include from UI ActionBelow is the script include : AjaxClientHelperTest1.prototype = Object.extendsObj...

Manasa23 by Tera Contributor
  • 17946 Views
  • 4 replies
  • 11 helpfuls

Need to add Contact number field and URL field in the UI Page

Hi Every one , I have a requirement that I need to add two fields one is contact number field and Teams Url type field in UiPage , and I  need to map this one to Comm-plan table fields.Please share me the code how can I map this one. How can I add th...

msc by Tera Contributor
  • 284 Views
  • 2 replies
  • 0 helpfuls

Virtual Agent - active pop-up

Hello, Is there a way that the virtual agent pops up actively on the ServiceNow Website? Currently the user has to actively select the chat box in order to interact with the virtual agent.  If the virtual agent would pop up actively on the website th...

Martina2 by Giga Contributor
  • 2331 Views
  • 8 replies
  • 1 helpfuls

I would like to know how adding "Project budget" works.

Hey guys. I hope you are well.I would like to know how adding a Budget to the project register works.If it is a Business Rule or a Client Script, and which one?  What does this update of the Project Budget field do?  

Animação.gif
lucasjt by Tera Contributor
  • 684 Views
  • 1 replies
  • 0 helpfuls

Public Roles

Hello All, Can someone please advise on below. What is the impact of removing public roles from OOTB knowledge ACL's and assigning snc_internal role to same?What components need to be tested or reviewed before removing the role ?  

baig_rh by Tera Contributor
  • 619 Views
  • 1 replies
  • 0 helpfuls

Need a create a Email field in my tabke

Hi Everyone, I have created a field in my table (Recruitment_magamenet). I don't see a field-type {email }in the dictionary where as I can see the Email type field in the user table(sys_user). I want to see the same email field that appears in the us...

Aamir3 by Tera Contributor
  • 626 Views
  • 1 replies
  • 0 helpfuls

Resolved! Check if some of the characters are numbers

Extract characters and check if the extracted value is a number. If there is the following value, I want to extract the first 3 characters and determine whether the value is a number.123-456If there is no number, print an error message in the field. ...

user_ms by Tera Expert
  • 929 Views
  • 5 replies
  • 3 helpfuls

Resolved! Walk up Experience appointment confirmation showing incorrect time

Good morning,Currently testing the latest ServiceNow family release (Utah Patch 4) and came across a minor problem. When you schedule an in-person appointment with an engineer, you receive an info message at the top of the portal confirming the appoi...

Ashley by Kilo Sage
  • 1454 Views
  • 7 replies
  • 1 helpfuls

User criteria of the catalog item on the Requested for

Hello EveryoneI have Catalog Item with a reference field (sys_user) ==> "Requested For"One more reference field (sys_user)  ==> "Opened by". The Data populated in the Requested For field should populate the users only who satisfy the User criteria sa...

Rakesh40 by Tera Contributor
  • 821 Views
  • 2 replies
  • 0 helpfuls

Resolved! Catalog Item Single Line Text Validation

We have a catalog item that allows end users to request VNC access to different hosted machines. Currently, this request involves a string field that permits users to enter any value. However, we aim to modify this field to only accept valid hostname...