Warning in automated test framework
Resize observer loop completed with undelivered notifications.This error iam getting when I am trying to run Automated test framework.What is the issue?
Forum Posts
My Prod instance opening very slow but my Dev and Test instances are working fine
Hi,My Prod instance opening very slow but my Dev and Test instances are working fine. I am not sure why my Prod instance is opening very slow it is taking at least 25 to 40 seconds to open the modules or records/ any thing in the instance level.But ...
GlideRecord Query with UI Macro
Hi All, I'm trying to implement a feature that allows the user to open a group chat with the assignment group members with the click of a button. I'm trying to query the sys_user_grmember table with the assignment group info on the ticket to get th...
Digital portfolio management KPI
Hi community,I am configuring Digital portfolio Management in my PDI. I was trying to add KPI group , but I'm getting the below errorCan anyone guide me to solve this error, I have created New indicator to show the number of closed incidents only, w...
Workflows are not starting for any of the catalog item
Hi All,The OOTB functionality of workflow not working as expected, if the workflow attached to catalog item also it’s not starting as it should work, I think some configurations changed to OOTB workflow functionality, so please some one can help to t...
Additional Comments and Work Notes Blank on Service Portal
We recently upgraded our instances to Vancouver and are now experiencing an issue with communication on the Service Portal. All comments (additional comments and work notes) show up "blank". We can see a comment was added but we can't see what that c...
Resolved! Remove attachments on Request items
Hello Everyone,I want to delete the attachments that are linked to specific item from Request Item.I'm trying to write a fix script but it is not working. var inuser = new GlideRecord('sc_req_item'); inuser.addQuery('cat_item', '62f4956bdbc4285455e3...
Send only updated field value to third Party application - Flow designer
Hi All,hi the custom action is created using flow designer to update the field values in third party application . in the payload how to send only update data which means when short description is changed only that should update no other value should...
Increase list row count
Hi,I want to increase the list row count. Please assist the steps to do that.
I can't able to see the Attachment file once i submit the Record producer
Hi,I can't able to see the Attachment file once i submit the Record producer.I have submitted a Record producer which is "Create an Incident" if i upload the Excel file.after submitting the incident i can't see the Attachment instead of i can see the...
Can some one will help me out How to remove the Attachment ribbon from the catalog item
Hi,Can some one will help me out How to remove the Attachment ribbon from the catalog item.I have created a "Create a Incident" record producer under the same i see that Attachment ribbon. But i don't want to see that and i want to remove it from the...
How to use MRVS variables in catalog client script
I have created MRVS variable (agent_details) in a catalog item. MRVS variables are :1. agent_name2. recurring_cost3. forming_cost4. entity_nameThe requirement is that the forming cost should exceed $1000 considering all records created in this MRVS.e...
State Cancellation of Change Request
Only member of the assigned change management group or a change manager can cancel the state of Change Request. Please Help me in this.
iApprovalAPI made approval from Requested state to No Longer Required. How this happened
Hi Team, I have created an approval for a record which is on custom table. Initially it is in requested state. So I have created a custom Approve button on related list, we should select the records only then we can approve those records. I selected ...
Resolved! Need a Regular expression Currency with decimal values
Hi All,Actually i need regular expression that allows currency (numbers ) and as well as decimal values alsoCurrently i have regular expression that only allows numbers, so i need to decimal values also along with thisplease help me to complete this ...
