dynamic filters "is Me" not returning records. where as when entered the user name it does return the matching records and this is happening in custom app that we built.This was always working fine but post yokohoma release issue is seen
Hi ,I am looking to understand how you are handling general employee queries when HRSD is not implemented. For example, an employee may have questions such as:What is the leave policy?How many leaves do I have?Questions related to attendance, holiday...
Hi Team,How to add 'Name' , 'Location', 'Email' fields to be visible in 'Lookup selectbox' variable in Service catalog form
Hi All, I am currently doing simulation exercise for course "IT Service Management (ITSM) Implementation Simulator (Course) / Configure risk conditions (Content)". Below is the test:Change requests without sufficient lead time pose a greater risk to ...
Dear Members, I came across a query recently and would really need your help to know how alert suppression works for change. Is it like alert turned off for all the affected CI of change during planned change window? What if change has outage records...
Dear community, I need to configure a first approval level at REQ level for an order guide but I haven't managed to make it work. I want to make it with flow designer.Which trigger should I set? I've tried with both "Catalog Item" or "Create record" ...
I have attached an MP4 video to a Knowledge Base article. The video uploads successfully and is available while editing the article. However, after the article is published, the video does not play when accessing the published KB article.I am trying ...
Ever since the knowledge process was handed to me, I've followed the same monthly reporting pattern.X volume of articles publishedX volumes of articles viewed I want to step away from basic metrics and volumes and evidence the value of knowledge.Part...
Hi all,I have a issue with sys_decision table. where in decision table i have configured some condition as input and get user and group as output. but when i try to test it , it is not giving me expected output as user and group rather it give me bla...
How to enable domain picker for Requestor (with no role ) or set visibility for multiple domains?My instance is domain-separated environment where one user as a requestor (with no role) is part of 2 domains/accounts. With Visibility domains, user can...
Hi All, I am doing simulator course for " IT Service Management (ITSM) Implementation Simulator (Course) / Configure maintenance and blackout". Below is the task requirement:1. Create a maintenance schedule named: "Data Center - Maintenance Weekend S...
Is it possible to change the title of Welcome to the Walk-Up Experience on this page This is after selecting the Book an appointment in the default widget
CAB Workbench Integration with Service Operations Workspace (SOW) – Zurich Release OverviewWith the Zurich release, ServiceNow enhanced the integration between Change Management and Service Operations Workspace (SOW). After the upgrade, users may not...
I am trying to fetch the exact time of when the particular label is assigned to the task on the Visual task board.
Hello ServiceNow Developer Community, We are currently configuring an enterprise Asset Management workflow inside ServiceNow Cloud to manage our client company vehicle fleet. When an ITSM agent logs an asset ticket for a corporate vehicle, an automat...
