Hi, While submitting a new record in service portal , the error message is displaying "There is javascript error in your browser console"Attached screenshots for your reference. Please assist ASAP.
Hello,We are in the process of implementing ServiceNow with the support of an Implementation Partner. As part of our rollout, we are leveraging the Service Operations Workspace as the default landing page for all ITIL users. However, we’ve noticed th...
Hi , I have a check box on order guide , and when user unchecks it , the catalog items in order guide should be read only. I need help regarding this. Best Regards ,Saad
Hi Team, I am having an issue with the Catalog item used in the Order guide. I have specified the delivery time as 2 days on the item level but somehow in the order guide it's showing 35 days. Any idea how's it happening?
Hi AllI need someone help in my requirement. My requirement is, If a sc_task state is either "Open, Pending or Work in progress" and at the same time if the "requested for" active status changes to "false" then I need to update the sc_task state to ...
If an approver responds to an approval request via Microsoft Teams(Approve/Reject), do they require a ServiceNow license if they don’t have any assigned role in the system?I have checked and it ispossible for a user without any role to approve or rej...
HI all, I have a problem. As a ITIL user I don't see records in task table with the task type = task, all another records for ex: INC they can see. ACL should work fine. It allow ITIL user to see all records in task table. Maybe has somebody idee? ...
In above picture onstart of row transformation if action is insertion then ignore that records, query i want to run but record is getting inserted why ?
Hi,Can anyone please help me what are the roles usually used to redirect email notification to Native View?
Hi, i got a requirement where if the Business Impact is TRUE, an approval will go to particular users.My question is how to get the answer from the variable from the risk assessment from Change Request?
Hi All, I need to install the Software Asset Management - SaaS License Management plugin to perform the Miro integration, along with enabling the Miro Spoke checkbox. However, after installing the SaaS License Management plugin, I’m unable to see the...
Hi Community, Here my requirement is , for a catalog item "requested for" should allow multiple selections, if they select 4 users all those 4 users email id should get populate in "requested for email" . I have written script include and on change c...
Hello SN Community,I am currently trying to resolve an issue regarding sending a notification only within a scheduled window. The client only wants to receive emails between Mon-Fri 8am-6pm. In the code I subtract 5 hours to compensate for the UTC ti...
Does Service Now supports federation wherein we don't bring all CIs details in CMDB rather creates a link to some other application to fetch details only when required??
For a catalog item, when the request is submitted the RITM is created and the approval is triggered for two approvers, At this approval stage the RITM variables should be editable for the two approvers in the RITM for that particular Item. I have tri...
