Resolved! Hide Ui action on one related list created by relationship but show on related list on same table
I have a multiple related list on same table but need to show ui actions only on particular related list and hide on others
Forum Posts
Resolved! How to add cc in the response
Hello,Can someone help me how to add cc in the response mail to servicenow .I have an mail script which forms a link like below:var link = 'mailto:'+ emailAddress +'?subject= Re:' + number + ' - verify res&body=Resolved' + email.watermark;This will ...
How to find tasks not added to Visual Task Board
I'm trying to use VTB to track Tasks that fall under a certain category (report request related tasks) and the status that they are in. So as to not lose track of the rest of my tasks, I'm looking for a way to identify Tasks that are, and those that ...
Resolved! Scheduled Report - send only on Monday-Wednesday-Friday - script not working
Hello. I am trying to schedule a report to be sent every Monday-Wednesday-Friday. I have pawed through numerous posts, and come up with same answer each time , BUT my report gets sent no matter what day it is. If anyone has any ideas, I'd really app...
Resolved! Hi All users are not able to view the reports even though reports are shared across the group and users also have an itil role
Hi All users are not able to view the reports even though reports are shared across the group and users also have an itil role
Resolved! Business Elapsed time when exported to Excel is showing few extra secs/millisecs
Hi, I have created/pulled a report in Servicenow. For a ticket the Response-time in servicenow is 14 Minutes In Excel sheet when i export it shows extra 37 Secs.. for different records its different. Can anybody please help me with this. Is it Seco...
Recommended picture and icon size for Cat Items
Was working on assigning images and icons to my catalog items and I was wondering what the recommended sizes were that would look good in both the Portal and the mobile app, they always seem too small or too big depending on where I look. Thanks
How to compare array element in GlideRecord?
Hi Team, I am trying to call array element in the GlideRecord,var caseArray = {"arr": [{'number': '0213634',},{'number': '0213536',},{'number': '0213512',},{'number': '0460810',},{'number': '0203475',},{'number': '0203467'}]};var jsonObject = global....
Hiow to stop workflow execution for an Item
Hello All,We are generating a request through a script using the cart API and simultaneously inserting an approval record for the same request and we are auto-approving these requests via business rules (BR), so once request is Approved RITM's Workfl...
CSD 2.0 Software Catalog items
Hi Experts,I am currently working on Client Software Distribution 2.0 application.Under this, I am creating Software Catalog items from Microsoft Endpoint Configuration Manager -> Application. So basically on each SCCM application, there is an OOTB C...
Duplicating Data in Multi Row Variable Set
On one of my catalog Item's Item View screen, if we select the number of Servers it automatically adds the same number of rows in MRVS with some default values. Now the requirement:Suppose user select 5 Servers, MRVS is updated with 5 rows with some ...
Flow Designer - Ask for approval action scripting.
Hi , I have a requirement in which i need to generate multiple approvals if required based on groups and users, i have written a custom action to pass values into flow designers ask for approval action, im not able to select array.string/array.object...
Resolved! change should Not be allowed to put in Implement State before Planned Start Date
Hello All, Hope all are doing fine!!In change module UI action "implement " when clicked we observed that we were able to move a change to Implement state before the Scheduled Planned Start Date/Time. In actual scenarios, this is not a good practice ...
Resolved! Update variables using PUT/PATCH method in RITM from third party
Hi,We got the record created vis POST method , but now need to update the variable of existing RITM.Tried some method shared in community and created a Scripted REST API, but seems I am doing something wrong as it is not working. Please advise.Script...
Resolved! Outage creation from incident
Hi,I want outage to be created from incident using create outage context menu option. Tried below script in create outage ui action but its not working. function outageAlreadyExists() {var outageGr = new GlideRecord('cmdb_ci_outage');outageGr.addQue...
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