stockroom consumable button to submit as RITM form
Stock room consumable button how can i point to the RITM form template - peripheral that i created ?
Forum Posts
Creating a template of change form and including the change tasts in the template
Hello, I am trying to create a template (change form) and the change has 17 change tasks (CTasks) listed in the related list, which i also want to be included in the template that i am trying to save. When i tried to save the form as a template, the ...
Report DataSource for SCTasks for RITMS that have a certain tag?
Hi there, Does anyone know how to create a Datasource of SCTasks that have parent RITMS that would have a specific Tag(s) applied to them? I am flagging certain RITMS and want to report on the tasks associated to those RITMS. As far as I can see.. ...
Color Change After viewing My Request in Corporate Portal
Good Day, I have this request for the Corporate portal My Requests, but I am not sure if this is possible. I have searched the community and have come up empty-handed. RequestAs I am looking through my list of SNOW requests, it would be helpful if th...
How to hide the list collector options
Hi All, I am working on the service catalog where there is a field let say 'Test1(choices are full license and team license)' which is choice field and another field is Roles which is list collector field and referencing to the question_choice table....
Resolved! Moving ticket from closed state to Cancelled state
Hello Community, I need help with an issue regarding Change Requests. A user backed out of implementing a change, and instead of entering it into the cancelled state put the ticket in the closed state. I am now unable to move it to the cancelled sta...
Catalog Tasks missing Work Notes entry field
Our sc_task form is missing the work_notes field and I'm not sure why...The form appears to be configured to show it properly, and I don't see any UI Policies, Client Scripts or ACL issues that are preventing it from showing up. What could I be miss...
One daily email reminder to the user which contains all pending approvals of that user.
Can someone suggest the scheduled job and email script which send the single notification to the user which have one or more that one pending approvals except change approvals and also include the link of "view all approvals " on portal.
Query related to Fix script
Hi All, I have a requirement to scan a table and create records in new table. Records are huge in number close to 10 lac.I have created fix script and tested for 500 records using set limit function logic is working fine. I ran it without set limit t...
What is a Distribution List?
I need to find a distribution list in ServiceNow where can I find it?
How to set the footer only in the home page ?
Hi All, I have a requirement to hide the footer in all the pages except the Home page. Hide form the Catalog form page, incident page. The footer height is big as attached, i couldn't see the submit option in the catalog and incident submission page....
Auto closure of task after 7 business day
Hi Team, Can somone please help me on the below query. Case need to be closed after 7 business days of the resolve.How we can achieve this by using flow designer.The flow is in sn_customerservice_case.
Can I check the number of hits on a given dashboard?
Hi!Please, can I check the number of hits on a specific dashboard?Is there any place or field that shows me this information?If it doesn't exist, can I create something like this?Thanks.
Auto-populate Expiration date based on the Start date and Duration of months selected
Hi All, Below are the fields on the form level.Based on the start date and duration of months selected (it is a dropdown of 1 to 12 numbers) - Expiration date should be auto populated.suppose if the start date is selected as 10-18-2023 and duration o...
Resolved! Catalog and workflow
we create a simple catalog and connect with workflow. i create work flow with approval user or group activity for sc_req_item tables .but when we request from catalog item then approvals shows in sc_req table and not sc_req_item table when we approve...
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