Hello Everyone, Hope you all are doing well. I was doing some research and trying to learn bit about ServiceNow and came across the below interesting scenario. In Agent Workspace, If I open a incident and click on Compose Email --> Click on Attachme...
Hello Experts, We have an Ui Action on case table called Create Normal Change and we need to change the behaviour of that button.Once we click on Ui Actio, It is inserting a new record in change table and copying some date from case to normal change....
For a catalog variable -comments , the user can enter maximum characters up to 1000, how to set this in variable attribute?
On a form in the service portal , I would like to block the "submit" button if the User selects the "Using Politemail" checkbox, See screenshotYour help will be much appreciated.
I would like to hide some catalog items from the service portal, but still have them available if an Order Guide is used. Is this possible?
We have one requirement,Our instance configure for SSO login, but sometimes some user failed to login in using SSO.so we want to redirect to normal servicenow login page.Is there any script or any script include present for this.So that we can add a ...
Hi,Help me out on how we can configure the Stages of Change Request PFA.
I created a flow to trigger when an Inbound email comes with a specific subject and further used to upload data from the attachment. The problem is the mail is auto forwarded to instance from a mailbox and there are 2 emails within duration of 5 minu...
Team , We know Group and user doesn't capture in update sets ...what if we the choose option to Force capture in Update set. I mean... i am bit confused , Is that group will capture in Update set in this case ?
Hi, I have a requirement to show New button only to specific groups in the catalog task.How to achieve that? Thanks,Samiksha
How do I Increase the number of catalog items displayed by default on the portal? The current default is 15 items.I want to increase to 20.
Hello,I have never worked with order guides before and now I need to create an Order Guide with two items that already exist and have their own workflows. The thing is I need the Order Guide to have a workflow with and approval and two tasks that nee...
Afternoon, I'm trying out scheduling running our ATF's using cloud runner. For reasons I've not yet identified we get differing results when we re-run failed tests i.e. previously failed tests suddenly work. For this reason I'm wondering if it's poss...
Hi all, I was doing some work with email scripts in DEV and accidentally pasted over one script, and now I can't return it to as it was. The change was captured in my update set, so I'm wondering if there is a way to revert the change from the update...
Hello All,I have Requirement, to make the managed attachments need to be mandatory while submitting the catalog item Request in ITIL view. Please refer the below screen shot. i have tried the client script as below:function onSubmit() { //Type ap...
