Hello Devs, I am trying to integrate service now Jira using Jira spoke/integration hub, have followed the below 2 articles we have an on premise Jira server that uses only basic auth, I have set up a mid server and we created a user profile set up fo...
I have a report that I've created, pretty basic report of incidents. Most of the incidents have more than 1 tag applied. When I set the Group By to be Tags, the report is only grouped by the first tag assigned to each ticket, which is all the same. ...
Hi All,I have a multiple-choice variable company with the options hp, dell. lenovo, asus. and another variable called new company that is a checkbox. requirement is if i select the checkbox called new company then the variable option hp should be re...
Hi Experts,We have a requirement to add manager approval if "Manager Approval" is YES on the list collector table.Fields on list collector table are:1.Report (String field) Visable on the form can select multiple reports2.Manager Approval (YES/NO fie...
Hi Team,we have one variable on catalog item called "return" date"which type is date which will only visible when RITM is in pending requestor state.we have flow designer on that catalog item and through which we are creating one task so my requireme...
Hello Team, As per OOTB functionality, data will not be. Is there any way? Thank you, Your help will be appreciated.
I have created a Catalog Item for automating the data import of devices in the alm_hardware table.Import set table name : u_gito_in_stock_device_upload 1. Created a Catalog item2. Created a data source and transform map3. Created a scheduled import4....
A (function executeRule(current, previous /*null when async*/) {var gr = new GlideRecord('customer_contact');gr.addQuery('account', current.sys_id);gr.query();while(gr.next()){gr.u_customer_admin = false;gr.update();} })(current, previous);
Does anyone know how to hide the "Requested For" column in the Request Summary page on the Service Portal? I can't seem to find the option to hide it.
Hi All,I need to validate the login user is member of the user criteria groups.Here one custom table is there , we have 2fields one is referenced to user criteria table.So here I need to validate login user is part of that group or not.If yes then I ...
My requirement is i need to get one user(mentioned in code as alias id) and requestor manager name in watchlist. Iam creating a catalog form, so when a requestor opens my catalog form ,in ritm watchlist his manager name should come. In my catalog fo...
Hello, I am attempting to remove the Delivery Information field from the Employee Center Order Confirmation Window (screenshot below). I'm trying to change this from the Cart Layout of Cart Preview Screen (Two Step). I have unchecked Requested for, ...
Hi ServiceNow Community DevelopersWe created a catalog item with no name to use a as separator in the list of catalog items. I had an icon which is what was getting display as shown in the attached "Catalog item with a separator" screenshot. Note the...
Hi All, My Requirement is that i have a lookup select box variable with the reference qualifier as "javascript:'u_catalog_item=a255e73b87fb9d90d82afcc6cebb3561^u_key=gcp_costcenter_name^u_active=true^u_parent='+current.variables.line_of_busines...
I need two persons names in my watchlist. One person is (so and so alias id) so i have written code for that. var nameString = '';var gr = newGlideRecord('sys_user'); gr.addEncodedQuery('alias id'); gr.query();while(gr.next()){nameString += gr.name +...
