I want to know the best practice for creating a new table for the SIMS field or just adding the field in CMDB_CI. The background:My department wants to add the field for SIMS cards for both cmdb_ci_comm and cmdb_ci_computer, but they are under differ...
Hi, I would like to setup a reminder for pending approvals notification in the ServiceNow for Teams provider notifications and have only one notification go out to approvers if there is are multiple tickets pending their input. In the attached image...
Hello! I have a requirement where I have to autopopulate a field in the form only when it is submitted . How to write a client script for this? Are there any other ways to implement it?
Hello community.Is there a native API that returns the name of all catalog variables and the respective values ​​entered by the user from a requested item (RITM)?For example, from RITM001001 return the name of the variable A and the value informed by...
I have a form where a field needs to be populated with name of logged in user. I am using an on load script however it is not working, (I have checked the UI type to ALL). function onLoad() { //Type appropriate comment here, and begin script below...
@Ankur Bawiskar / @Community Alums / friends please help me I have one reference field and one multiline textIf I select any user in reference table It should display from my manager to top level manager upto end of manager of manager level Please g...
If state is pending user in the ritm table then send four notification to the requester 1 notification will send after one day of changing state of ritm 2 notification will send after 5 days 3 notification will send after 15 days 4 notification will...
Hi All, I have been trying a requirement where I need to divide the two decimal fields and display the value in another decimal field. when I try doing it in the script include(custom scoped application) it is always giving NAN. I also tried using p...
Hi All,Can we use glide ajax in business rule advance script like below? var jax = new GlideAjax("validatephone");
Hello guys, I have a problem: I tried to install Predictive Intelligence for Incidents on my Utah instance. The installation of the plugin went without any problems, but when I wanted to find the key BR called "Default Task Based Prediction" it turne...
URGENT--- The task_sla table contains a scripted REST API that can be used to query the task Incident data and populate the specific values on the postman. If I obtain the data from Postman using the Resource path, it will retrieve all the records an...
Hi Team, We have a user type called Non Position Based User. when this field is selected (true / false), the Name field should be highlighted with an image in user table itself (like an vip user). Also if we can keep a symbol or additional text highl...
Hello Experts, I have a requirement to display an alert message with table field values, on load of a catalog item. Scenario -1. Table A (device_asset) contains fields Asset (asset), Assigned To (assigned_to), End Date (end_date) and Description (ass...
OOTB Create Normal Change copies field from problem to change for string type fields but does not copy custom list type field values from problem to change custom list type fields.Script:(function(current, previous, gs, action) {// var affectedountri...
Hello.I would like to automatically enter the year in a single line text type variable in a catalog item. Example:FY2023 What kind of script would be needed?I would appreciate it if you could provide a sample of a similar process.
