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How to fetch data to another table

Hi Developers, I stuck at data transfer to another table. Like I created one custom table for requirement. Now I want fetch total records to another table. In my custom table I dot walked all field to show data in table. Custom table (sn_vul_vulnerab...

Resolved! Remove option from Lookup selectbox based on other field

Hi,  iam trying to populate lookup select box values based on other field but when i keep javascript function in refrence qualifier function , it is returning all the values but in the logs i can see number of records as 4 only. Does calling script i...

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Resolved! Away status in Service Operations Workspace

Hello, for a specific reason i need to deactivate the "Away" status in SOW so that agent will be always shown as either available or offline.   Is there any way to deactivate the state or to work on inactivity rules in order to trigger the away statu...

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Trigger a notification based on change planned end date time

Hi all, We have a use case where we are looking to have a notification fire when the planned end date time is approaching its final hour. This is to serve as a reminder to close off changes.I can get this working fine if we base it on the day but not...

craigmu by Tera Contributor
  • 867 Views
  • 3 replies
  • 0 helpfuls

Resolved! Automatically Create RITM using Workflow (CARTJS)

Hi,  We have a catalog item (lets say name as: "Assets")  with 2 variables1. requested for2. category  (type: select box) with 2 choices        choice1: AWS        choice2: Hardwarewhen "AWS" is selected it should trigger a catalog item(called AWS Re...

anvitha ash by Tera Contributor
  • 923 Views
  • 4 replies
  • 1 helpfuls

Resolved! About the user who executes server-side scripts

Can you please tell me who is the executing user of the script?We believe that the login user is the executing user for client-side scripts.So who is the executing user for the server-side scripts?

Best Way to store catalog approval group

We are having multiple catalog items and we have flows associated per catalog item for approval and task creation. Now approval group for each catalog item is stored in the flow (which for me seems to be hardcoded). Anytime we need to make changes in...

Resolved! Autofill of Age based on Date of Birth

Hi Friends, I have a requirement to auto populate the age based on date of birth.I have created a script include and catalog client script for this but the age is not auto populating.while checking the script Include in background script it is workin...

Premkumar1 by Giga Expert
  • 3822 Views
  • 25 replies
  • 0 helpfuls

Resolved! How to change list collector display values on ritm ?

Hi i want to change the values that provide additional details of select CI from list collector in RITM, can you help me with how i can add more fields to it. Below is the screenshot i am talking about: 

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venkat101 by Tera Guru
  • 982 Views
  • 1 replies
  • 2 helpfuls

Reception of emails in the instance

Hi, good afternoon. I am trying to receive emails on my ServiceNow instance to create tickets, but I noticed that when conducting tests, the emails do not arrive at the instance. If you are accepting the reception of emails from addresses registered ...

How to save the form and call UI page using UI action?

I have scenario where I have to save the form and call the Ui page on click of a UI button. I tried using g_form.save() and g_form.submit() but nothing worked. I have tried calling another function from on click function but not sure about the right ...

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Sagar24 by Tera Contributor
  • 1761 Views
  • 6 replies
  • 0 helpfuls