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How to add mutiple users in one time in the list collector variable

Hi, I have a list collector with "User" table as list. Suppose I have 4 users as "Abel Tuter", "Abel com", "Abel qwert", "Abel itsm" as users. if I search for "abel" then it will list out the 4 users. How to add all 4 users at a time with out searchi...

snow57 by Tera Contributor
  • 393 Views
  • 1 replies
  • 0 helpfuls

Resolved! Change background color of row in List view based on values

Is there a way to change the background color of a row in the list view based on the values (so like a conditional formatting)?Use Case Example:  if a incident list view, change the priority 1 rows to have a background of red.   or if a task with a o...

VL10 by Tera Expert
  • 2555 Views
  • 2 replies
  • 0 helpfuls

change the favicon for Background Scripts

Hi,I changed the favicon for my instance in two places:1 - in the system property.2 - in the service portal page.However, whenever I go to this page: https://<instance URL>/sys.scripts.dothe favicon stays the default one and is not the new one Does a...

Using Flow Designer to assign a fulfillment task

Hi all, I am fairly new to using the flow designer. I have a requirement to trigger a fulfillment task to an assignment group 'ABC' after the request is submitted on the portal. Any tips on how this can be achieved? Thanks,Mallika

Resolved! Upgrade issue

Hi All, Actually our instances got upgraded automatically upto production, unfortunately after 13 days we found out that all instances got upgraded to Vancouver. Please let me know what I need to do now. Previously I did upgrade, after upgrade I chec...

Aditya253 by Kilo Guru
  • 1245 Views
  • 1 replies
  • 1 helpfuls

Is there a way to synchronize with getXml?

When I try to use getXmlWait, the error'Access to getXmlWait is not available in scoped applications' appears as shown in the picture. Even if return from callback, synchronization is not possible when use getXML.After getting the value from callback...

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autopopulate value based on selecting the value in other field

Hi Community, I have 2 requirements: 1. In catalog form there are 2 fields badge access location (reference to cmn_location table) and location type (single line)...on selecting any location in badge access location field its location type needs to b...

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suuriya by Tera Contributor
  • 569 Views
  • 3 replies
  • 0 helpfuls

Send notification when catalog task is closed

Hi,I want to create a notification that will be sent when the catalog task is closed (it will concern assigning a given role to the user) and sent to an e-mail address so that they can grant access from their side. I would like this notification to s...

Resolved! workspace button

Hi Team, How to add new option and redirect to another page  

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Ramesh68 by Tera Contributor
  • 713 Views
  • 2 replies
  • 1 helpfuls

List collector values cleared when new value selected in alert

Hi I have a List collector and I want to populate the values in a multi line text as well as display an alert message of the selection made . But the alert message displays the entire values for all the items selected ,I want it to display only the v...

Hemachithra by Tera Contributor
  • 971 Views
  • 4 replies
  • 0 helpfuls

cmdb relationship

Hi,I want to create a report on to know custom cmdb realationship types in my instance ? what type of conditions we have to keep?

shivaadapa by Tera Expert
  • 795 Views
  • 5 replies
  • 0 helpfuls

Override default variables

Hello Friends, I have created a definition to fetch the changes on form. Now the thing is apart from field values I want to display the updated_by value . By default the updated by values is captured as System.    How can we achieve this. Your effort...

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Asmita7 by Tera Expert
  • 386 Views
  • 1 replies
  • 0 helpfuls

Resolved! How to configure the "back-end" service catalog?

Hello,I need to configure the "back-end" service catalog (not the service catalog from the portal). But i couldn't figure out where i can configure this.e.g. remove this "cart" viewOr to remove the "stage" column from the "order status" pageI know th...

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SOAP message function | HTTP 500 Error

Hello guys,I am facing an issue with connecting SAP/SOAP services. When I test my SOAP message function i get an 500 Error the response is the following:When I comment line 84, the HTTP status is 200, so the 500 Error comes from the Entertime variabl...

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