I've removed unnecessary information but would like to know what the meaning of this blue dot is in incident mgt. I've searched the wiki (located here: http://wiki.servicenow.com/index.php?title=Administer_ServiceNow#gsc.tab=0) for "blue" and even ...
How to check whether the user has an approver role but has not been approved or rejected in the last 3 months? This one's got tricky, just looking for suggestions for better solutions.
Created a flow designer that copies any email received activity that goes into RITM to SCTASK. But it is not working. The flow is not triggering at all. The flow works if/when we test it in the Flow Designer. The scenario is when an external user rep...
Hello Experts, I'm getting issue on a onsubmit client script, i want some options based on condition to be mandatory and it is doing it's job but even after selecting all the fields it is still giving an alerts and doesn't allow to submit the request...
Hello, We have a requirement to upload bulk users to a particular assignment group using script. Can anyone help in script Thanks in advance
We need to assign the assignment group of the SCTASK to a variable to pass it through 3rd party integration through rest message. I have used the var grp= current.assignment_group but the value is coming as undefined. How to get the value of the assi...
Hi All,we archived the alerts from the alert table. but now when we try to delete the archived records from the archive alert table these are not getting deleted (No option to delete). and when we try to restore using related links this was not resto...
I am trying to create a new test case in ServiceNow Automated Test Framework. I have copied an existing out of the box test case where the scope (package) is Change Management ATF. However when I copy the test case it uses the Global scope and it is ...
Hi All,I want to create two fields that refer to the same table but display different columns. I used a lookup select box on a record producer but this type of field does not exist in the dictionary entry. Is there different type for that? I don't wa...
I have field called Business applications list field on demand, this list field referenced to the cmdb_ci_business_app_list, I want to create custom interactive filter on dashboard for demands list. I need to select multiple values on filter. How to ...
Hi All, I have requirement to restrict user to enter negative value in amount field. I wrote on submit script which is working fine when I enter two digits or three digits like 78 or 651 etc, But when I enter more than three digits, entered value c...
can someone hep with interview questions in Angular JS for servicenow??
Hi all, We need to hide the Service operation and Alignment workspace in filter navigation for non admin user.Can anyone help me on this how we can achieve this.Thanks.
Hello @Ankur Bawiskar I have created a notification on delegate table.(sys_user_delegate) With start and ends field But when I received a notification it have received through PST time zone by default. How this as been configured?It should be the...
Hi All,For the catalog tasks related list on sc_req_item , I want to show New button based on role, I have created a new role and when I am trying with a user which is non-admin the New button is visible if the user has the specific role and if the u...
