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Explain startsWith() function

Hi all,   I have a requirement to check a string field (compare with another field which is on another form)  and if it starts with certain word then execute a else if() block.   function onLoad() {   //Type appropriate comment here, and begin script...

Sid_Takali by Kilo Patron
  • 7193 Views
  • 5 replies
  • 4 helpfuls

HOW TO MODITY THE URL LINK IN SERVICEPORTAL ?

I have a requirement if I click request in serviceportal then in the request if I select any record in that time the url need change  If I select any of the incident in the url link https://dev1027.service-now.com/sp?id=ticket&table=incident&sys_id=f...

Screenshot_20221206_103609.png KISHORRAJ_0-1670303521285.png
KISHORRAJ by Tera Contributor
  • 1912 Views
  • 5 replies
  • 1 helpfuls

How to Assign Nodes to Schedule jobs dynamically.

Hi,I have a requirement to balance the load we need to assign the Nodes to Schedule jobs dynamically.For Ex: Assume i have 5 nodes and 18 schedule jobs, based on the Node status (online/offline) we need to assign those 5 nodes which are in online to ...

giribabu1 by Giga Contributor
  • 1000 Views
  • 1 replies
  • 0 helpfuls

Is there a ServiceNow data dictionary or wiki?

Hi ServiceNow experts, I've been trawling the ServiceNow website looking for a page/document that describes the fields associated to a table but have only been able to find pieces of information. I'm after something like this:Field Name:Field Label:D...

SB87 by Tera Expert
  • 2292 Views
  • 4 replies
  • 2 helpfuls

@mention in work notes is not working for some tables

Hello All,we use @ mention functionality for our Work notes to mention users by which it send the emails to the mentioned users  which is working fine for some tables but it is not working for other tables like RITM , sc_taskcan anyone assist how we ...

Michael51 by Tera Guru
  • 2127 Views
  • 7 replies
  • 1 helpfuls

Process email recevied from inactive user

If email is send to servicenow by user which is present in sys_user table but is not active Email recevied from those users goes in recevied-ignored stateHow can we processed those mails

DEV 1 by Tera Contributor
  • 1071 Views
  • 3 replies
  • 0 helpfuls

Resolved! Skipping Inbound Action a suitable GlideRecord not found

I have a custom table called Loaner Request which is extended from Task.I created a basic notification on Insert on the Loaner Request table. We want the customer to be able to reply to that notification, which will update the Additional Comments fie...

Katie A by Mega Guru
  • 12971 Views
  • 27 replies
  • 22 helpfuls