What is difference between field and Variable?
What is difference between field and Variable?
Forum Posts
Error handling for new PowerShell activity in Flow Designer
Hi There I'm having trouble understanding the best way to set up error handling for a new powershell activity i have created in Flow Designer. The activity creates a new shared mailbox on the on prem o365 server. Regardless of whether it fails or suc...
Create dynamic link in flow designer
Hi Experts, Requirement:For each Software catalog items, there is common follow, and via OOTB flow we are sending notifications/emails to users.Now in the notification/email client wants to add link for catalog item so that user redirect to catalog i...
Issue to Parse the Json output (Error: u,Detail: Unexpected token: u)
Hi,Hi I have content as below and i tried to parse the output with the script step in the flow actions but I was getting below error how to fix this issue[{"account_status" : "EXPIRED & LOCKED","all_shard" : "NO","authentication_type" : "PASSWORD","c...
How to set the Impact,Urgency field values base on Service,Category & Sub Category
HI All, I have a requirement to autopopulate the Impact & Urgency field values based on Service (Reference field), Category (choice field) & Sub Category (choice field) on Incident Module.Is it best practice to autopopulate Impact & Urgency based on ...
Stock Image Locations
Was wondering where in Servicenow the library of stock images, icons, etc. were stored. (I've already checked in Design>Images, but this is not what I'm looking for). For ex, where does Servicenow pic these images from, and/or is there a place I ...
How to create record in another table by business rule?
Hello we have two table "Entities" and "Assessment" We want record should be generated in "Assessment" table when we submit a form in "Entities" table .So how to do it from business rule? Thanks & Regards Shraddha Desai
How do you handle enhancement requests?
We have a Service Portal with specific catalog items for hardware, software/business apps. If a user wanted an enhancement to an application or service, where do you log that? Do you have a separate form for enhancements or 'enhancements' option buil...
Resolved! Allow only article author to edit articles
Hello, we are exploring the idea of changing our knowledge articles so that only the article's author can edit their articles (and Knowledge Managers, etc). Has anyone done this before? If so, how did you restrict specific article edit access to the ...
How to change field color based on the field value calculation
Hi all, We have a requirement in scoped application. There are three fields 1. Net Amount 2. Additional Charges 3. tax amount. if the calculation of these three fields are equal to Total amount. Then Another field Named Balance field need to be di...
Resolved! Need to limit attachment types to pdf,jpg,png for a catalog item
We need to upload multiple attachments, so it's not possible to use attachment variable. I have an on submit client script written on the catalog item function onSubmit() {//Type appropriate comment here, and begin script belowvar sys_id =g_form.getU...
Resolved! When Assigned to field is selected then groups will auto populated in assignment group in which assign to is member by using client script.
Hello, When Assigned to field is selected then groups will auto populated in assignment group in which assign to is member by using client script. I want only those groups will show in assignment group in which that selected user in assigned to field...
Show Incident "Resolution notes" in activity tab in standard ticket Configuration
Hello All , How can we include incident Resolution Notes under activity tab in standard ticket portal configuration
Using BREAK in For each in Flow Designer
Hello Experts, Just a generic question. Can we use break in "for each item in" in Flow Designer ? Because I can see that even if the particular record is found in a certain iteration, it is still moving into the next iteration till the last one. But...
Consolidate multiple email notification in a single email
Hi, We have a custom application. When a task/record is overdue then it will trigger a notification to user. Let's say if the user has 20 task/record overdue then it will send 20 notification to a user in a day. Requirement is let's say user has 20 ...
