Created a Custom application from App engine studio , App engine fulfiller count on subscription dashboard showing 0 allocated out of purchased count xx, what would be the issue? does it required to configure anything to utilize itil role license.
Hi all, I have one catalog item and it has one variable called "has_approval" and its type is "checkbox". If any user selects that checkbox, then the attachment should be mandatory. If the user selects the check box and if he didn't attach the attach...
i have created a dashboard and i want to add it to the widget in service portal how can i add it
I have a flow that has two approvals. The flow behaves correctly if it is approved or rejected at action 4. When it gets to the second approval at action 6 it behaves correctly if the approval is approved but it does not behave as expected if it is r...
Line Manager approval should be triggered only if Opened By is not Requested for's manager. The line manager approval should bypass to the next step and the record needs to be Approval -> Approved and should move to the next step. If Opened by is dif...
I have a variable with a type 'Lookup Select Box'. Which is a reference to the sys_user_grmember table. When choosing an option, it displays the users name, once the request has been submitted, it shows the sys_id in the variable. See screen shots. W...
how can i fix this error? {"error":{"detail":"Transaction cancelled: maximum execution time exceeded Check logs for error trace or enable glide.rest.debug property to verify REST request processing","message":"com.glide.sys.TransactionCancelledExcept...
Hi All/ @Ankur Bawiskar ,I have created one custom form which will have some fields eg : 'Category' and 'Sub-Category' and 'custom attachment field' as per the requirement not used the attach icon. and Created one On-Change Client script(When categor...
Hello all, I am tryng to write OnChange Catalog Client Script to show an alert when some values are being selected from a Lookup Select Box variable. The variable is pointing to a custom table and what I want to do is to show alert when some of the ...
Hello, Currently, knowledge and catalog are default search result type in Agent Assist. I would like the search to default to only knowledge articles to eliminate the search results of the catalog items. Where would I go to change this default check...
Background Scripts are Server side scripts that can be immediately run on ServiceNow instance and can be very helpful if you want to try scripts out or fix minor issues on records. To write a Background Script Go to Application Navigator > Scripts - ...
I'm trying to bulk import incident templates to the sys_template table and it won't work properly. Hoping someone has some ideas. Latest Tokyo patch. I first tried the basic import process utilizing the system-generated Excel template (including all ...
When selecting German Language also it was showing English Choices only, so need to include German choices in the script, kindly help me
i want to populate a requester as a current log in user in a service portal please someone guide me on this
Hi All, I have a "request for" reference field in that field default value is logged in userid. So, If I select "exists"(its a checkbox) as No, then request for should be cleared. When I select back to "exists" as 'Yes' then UserID should be popul...
