Resolved! Staging table in ServiceNow
what is stagging table and how it is different from source table ? in transform map
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Have to attach the parent SLA's to child tasks created
we have a requirement to have insert and stay UI action button on child table. once click on this button the start date and parent data has to copy from parent start date and end date fields. and has to carry the attached SLA's of parent to newly cr...
Resolved! Copy attachment from Order guide to REQ/RITMS
I have a attachment variable on the order guide and I want to copy the attachment from order guide to REQ and also related RITM's. Currently if I add attachment i can't see the file on REQ/RITMS (except on sys_attachment table). How to pass this att...
How can i send email notification to all the members in a group in CC through flow designer.
Hi All, Is it possible to send an email to all group member in CC thorough Flow Designer from Send Email action? Please suggest me. Thanks
Search KB articles in Virtual Agent
Hi Community, In virtual agent chat, we can click on 'Show me everything' select a topic called Search Knowledge base, then it works based on search of the keyword in the entire kb. Without using UI action ‘Show me everything’, if the user directly t...
Trigger Notification from 30 days, 7 days & same day of Expiry Date
I am working on a notification that triggers a custom table that has an expiry Date Time field. I need to trigger a notification from 30 days, 7 days, and the same day from the expiry date. I know I can use Schedule Job for this. But exactly how? Wha...
Resolved! Is there other way to track scheduled reports if they are executed or not aside from sys_email logs?
We would like to know if there is any other way that scheduled reports are logged or tracked if they are executed or not aside from sys_email logs.Thanks!
Resolved! Where can we see the notification triggered through Workflow ? I can find the other emails but not the one I am triggering though workflow
Where can we see the notification triggered through Workflow ? I can find the other emails but not the one I am triggering though workflow ..Where should i check it
What impact does Flow "For every update" trigger have on Instance performance
We have a flow that has been created by a consultant to manage chases for On Hold tickets. This doesn't work properly unless I amend the Run Trigger to "For every update". I am looking to get an understanding of how this could affect Instance perform...
The reference field value is showing empty in list view
Hi All, I need help in figuring out why few values in list view is showing empty but when I right click on the empty and give show matching, it is showing me sys ID in the filter and filters only 1 record. In my certificate task table I have a field ...
Resolved! How to limit the character count of a variable of a Catalog Item?
I have a variable 'Comments' in a catalog item. But I want to limit the characters a user can input. How can I achieve it? 'Comments' is already a Single Text Line type, but I need to limit the characters further more. Please help!
Email notification is being sent with empty variables
Hi All, This is not at all related to change/problem management but I am posting the query under change/problem management since I didn't know what module the customized applications come under. We have a customized application called 'Employee Trans...
Resolved! What are the OOB notifications about incident tasks?
I can't find the record for the [incident_task] notification settings in the notification's table. Is there an incident task notification setting in OOB?
Assigning Roles Dynamically to user
Hi, I have a requirement where I have to assign certain roles to current logged in user when he is on certain form and remove that role when leaves that form in runtime. Can anyone please help me with the logic using a business Rule. Thanks in advanc...
Resolved! How to add the Additional comments on the requested form
I want to set the additional comments through schedule job.I am able to display the data on the journal table not on requested form.
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