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レコードの自動採番について

■テーブルA taskテーブルを継承し、プリフィックス(PREFIXA)を設定 既にPREFIXA001のレコードが存在 ■テーブルB taskテーブルを継承し、プリフィックスは未設定(TASK)※taskテーブルのデフォルト 上記の状態で、テーブルBの新規レコードを作成した際に、テーブルAのレコードに対して連番(PREFIXA002)を取得して、テーブルBのレコード番号として自動採番することは可能でしょうか。可能である場合、その取得方法(スクリプト)を教えていただけますでしょうか。

Resolved! Remove next line from string

Hi All,  I want to remove everything after new line from custom field.  I am using This field transform script. answer = (function transformEntry(source) {var GR = source.u_description.toString();var index = GR.indexOf("Fault Offset:");var event = GR...

Resolved! Sending survey link in notifications: need help

I want to include survey link in the incident closure notification. I built a survey and enabled public access so that i can include the survey url in the incident closure email to take surveys. This is the URL i need to include in the email: Click h...

Nowlearner by Kilo Guru
  • 3153 Views
  • 10 replies
  • 4 helpfuls

Resolved! Knowledge article link is not redirecting to SSO login

We have SSO set up on our instance.  When clicking a link to a KB article, we get the "You do not have sufficient privileges to access this knowledge item" page if not already logged in to ServiceNow.  It does not redirect to the SSO sign in page.  W...

vinod18 by Tera Contributor
  • 1728 Views
  • 4 replies
  • 2 helpfuls

Add Additional Assignee to Incident Form

I have a user story that I am working on for a client with the following specifications. I know that the additional assignee field can be configured to the form using list layout (1), but could use some guidance for (2-5). Any tips/advice is apprecia...

davibow by Tera Contributor
  • 1736 Views
  • 1 replies
  • 1 helpfuls

Removing or disabling options from the state field list Option does not work

HelloI'm working on a Tokyo Version instance. I implemented the solution described on this link : https://servicenowguru.com/scripting/client-scripts-scripting/removing-disabling-choice-list-options/To my surprise the function disableOption and enabl...

Community Alums by Community Alums  
  • 801 Views
  • 4 replies
  • 2 helpfuls

Resolved! I want to edit the module field name

Hi,On the incident form, there is a module field and right clicked and selecting the configure Label there showing see the below screenshot.I changed the Application from Global to ActiveControl DevOps Integration application. And it was editable and...

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ak49 by Tera Contributor
  • 964 Views
  • 4 replies
  • 1 helpfuls

Resolved! Auto populate user id when user name change the user name on field.

Have populating the username and Uid when user load the form, I need to clear the value when change the user name and auto populate the Uid value with respect to given user name. Have existing code onchange:function onChange(control, oldValue, newVal...

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Mad3 by Tera Expert
  • 1277 Views
  • 8 replies
  • 4 helpfuls

Unable to populate fields information using flow designer

Hi, We are using "Register a business application" flow designer and we have created additional fields on the record producer to populate into business application table. I am not able to insert and populate the new fields. All it is updating the fie...

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reddy8055 by Tera Contributor
  • 599 Views
  • 3 replies
  • 0 helpfuls

UI Action for Request Approval button for change

Hi All, 'Request Approval' button is not working if change type is Retro or Emergency.'Request Approval' button is working if change type is Normal. The existing code for is shown below. When you update the 'Approval Group' field in the change form w...

Suresh_32 by Tera Expert
  • 1464 Views
  • 5 replies
  • 0 helpfuls

Resolved! Triggering schedule report from a server side script

hello experts,I want to trigger a schedule report from a server side script. For the time being i am triggering it using background script for testing. Following is the script attached. Can any1 tell me what is wrong in the script. If i trigger it ma...

Deepika54 by Tera Contributor
  • 1040 Views
  • 1 replies
  • 1 helpfuls