We have a Performance issue with a reference variable on sys_user table. We need to restrict the selectable users to the users who belongs to a set of groups of certain type (14000 users).If we use a reference variable and develope an advanced qualif...
Hi Team, I have a form that contains a checkbox values. For example: On selection of the checkboxes, a task gets created using a run script in the workflow. How to set the respective selected choice as "short description" in task form even if mult...
Hi, We have configured one scheduled import but in execution it is showing below error message: Transform map record not provided, transform stopped. Please help us in this issue. Regards,Shriyansh
I have a MVRS that contains a label + multiple check boxes and another multiline text field. I need to capture value of checkboxes if true into the Task short description. The user has the ability to select multiple checkboxes so the Task short descr...
Hello Everyone, I have a variable in the catalog item as contact number which is a reference from sys_user table. When am clicking on the search i need to display the user mobile number instead his/her name. I cannot make display as true in the table...
Has anyone been able to this successfully? if so, can you share how you did this?
Hello All,we use @ mention functionality for our Work notes to mention users by which it send the emails to the mentioned users which is working fine for some tables but it is not working for other tables like RITM , sc_taskcan anyone assist how we ...
If email is send to servicenow by user which is present in sys_user table but is not active Email recevied from those users goes in recevied-ignored stateHow can we processed those mails
I have a custom table called Loaner Request which is extended from Task.I created a basic notification on Insert on the Loaner Request table. We want the customer to be able to reply to that notification, which will update the Additional Comments fie...
Hi,based on group i need to auto-populate manager details.. Using Script include i am able to see the details in sys_id. but the values not properly using client scriptScript Include:var info = Class.create();info.prototype = Object.extendsObject(Abs...
Hi Team , What could be the reason one of form is not validating mandatory fields while saving .How can i fix this ? Looking forward your help in this .
Hi All, I have to restrict an attachment of certain type when user selects a choice and submits the form, unable to restrict using business rule due to custom scope and abort action not working. Please let me know how I can achieve this using onsubmi...
In my SN instance, How and where could I check that which Encryption type (Edge, Encryption support, Database, or Full disk) is configured on my ServiceNow instance?
How to move custom created templates from one instance to another?Is there any specific table where templates will be stored?Will templates captured in update sets? Your response will be helpfull.Thanks in advance
I am trying to call a script include from a script step in flow designer. I need help on how to send the input of the script step and return some values from the SI to assign them to output.
