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Resolved! how to validate empty data in transform map?

Hi All,   I need to validate below excel data while doing transform load (before loading to table) Validation should be like if the bae64 data is empty then it should not allow to load data.

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jobin1 by Tera Expert
  • 3819 Views
  • 20 replies
  • 3 helpfuls

Rich text editor in Incidents

Hi Team,For Incidents we would like to have Rich text editor for "Description" field both in provider view as well as in end user portal.Can you provide us the information on how to change to Rich text editor.Thanks,Santhoshi

santhoshi5 by Tera Contributor
  • 2552 Views
  • 4 replies
  • 0 helpfuls

Hide unnecessary column from multi row variable

i have a field choiceA, choice B and Choice C in multirow variable. Variable Choice C is visible only when Choice B is certain value. This is working inside multirow variable  via UI policy but in the catalog form view all the columns are visible eve...

Sraj1 by Giga Contributor
  • 1544 Views
  • 3 replies
  • 1 helpfuls

Resolved! Database view not visible to users for reporting

The other day I created a database view that combined fields from incident and sys_journal_field. I created a report from this and itil users are able to see and use it with no issues. Yesterday I created a largely duplicate database view that combin...

toddpreece by Giga Expert
  • 8256 Views
  • 6 replies
  • 2 helpfuls

Resolved! How to resolve 'sys_ui_section' error in the update set ?

Hi Team, I am receiving multiple errors related to 'sys_ui_section'  while committing the update set to another instance. All the 'sys_ui_section' errors are related to a table. Did anyone come across this issue, how to did you resolve it?

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View only unique records in List view of the table

There are over 10,000,000 records in a custom table, out of which only 4400 records are unique. I am trying to create a query business rule that will display only those distinct records and filter out the duplicates.  Not able to achieve this. So far...

Garima Pant1 by Tera Contributor
  • 1621 Views
  • 2 replies
  • 0 helpfuls

How can I do a Bulk upload of attachments?

I need to migrate some change request data from another system. I have the change requests and their related attachment data ( CR, attachment name) in csv extracts. The attachments themselves are in a folder. I was planning to use import set to impor...

vkambham by Tera Expert
  • 11133 Views
  • 11 replies
  • 2 helpfuls

Guided Tours Translate possible

1. Is it possible for the  Text in the Guided Tours(which we will specify on every step) can be translated to other language or not? 2. Sometimes I am not able to Edit the Text in Steps. I have to completely delete the step and make it again. I could...

Lavanya11 by Mega Sage
  • 2345 Views
  • 2 replies
  • 1 helpfuls

Resolved! Return URL for taking Surveys

Hii have a requirement about creating a survey once an incident is resolved. the Survey is up and running however I am also asked to make it so that once the Survey is finished, the user will be redirected to the Incident that is associated with that...

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