Session Code: BRE1162Presenter(s): Mark, JohnCompany(s): Accenture, AccentureAbstract: As organizations continue their ServiceNow journey by unleashing powerful new applications to support their busin...
Session Code: BRE0696Presenter(s): Dylan, Glenn, AmberCompany(s): Blizzard Entertainment, Blizzard Entertainment, Blizzard EntertainmentAbstract: Blizzard Entertainment is a global company that receiv...
Session Code: BRE1117 Presenter(s): Yuset, Amado, Craig Company(s): Assurant, Assurant, Assurant Abstract: Join Assurant's Amado Cruz, Vice President, Enterprise Transformation Office and EPMO, to lea...
Session Code: BRE0277Presenter(s): Krista, DavyCompany(s): The Church of Jesus Christ of Latter-day Saints, The Church of Jesus Christ of Latter-day SaintsAbstract: This session will describe The Chur...
Session Code: BRE0211Presenter(s): JustinCompany(s): University of California BerkeleyAbstract: In this session, Justin Anonuevo, Lead Programmer at the University of California at Berkeley, will go t...
Session Code: BRE0625Presenter(s): PeterCompany(s): INGAbstract: ING is a global financial institution offering banking services through its operating company. The purpose of ING is empowering people ...
Session Code: CSS1462 Presenter(s): Severin, Nicole, Cal Company(s): Red Hat, Red Hat, Red Hat Abstract: Red Hat’s 12,000+ employees are in 85 offices in more than 35 countries. With over 400 IT appli...
Session Code: BRE0179Presenter(s): Kathy, Chris, VasaviCompany(s): ServiceNow, ServiceNow, ServiceNowAbstract: Providing employees with great experiences at work is key to their well-being and success...
Session Code: KBP0407 Presenter(s): Kevin, Bill, Clark, Drew, Lyanne Company(s): Baylor Scott & White Health, John Muir Health, Scripps Health, ServiceNow, ServiceNow Abstract: With increasing costs a...
Session Code: BRE0053Presenter(s): DerrickCompany(s): Tideworks Technology IncAbstract: In this session, you'll learn exactly how to monitor KPIs, derive meaningful insights, and take real business ac...
Session Code: LAB0596Presenter(s): Helmut, TolgaCompany(s): ServiceNow, ServiceNowAbstract: Forgotten and expired passwords are a common IT problem causing excessive support calls and lost productivit...
Session Code: BRE0345Presenter(s): ErinCompany(s): Owens-IllinoisAbstract: Join this session to learn how a 100-year-old company has used ServiceNow to help with their digital transformation utilizing...
Session Code: CSS1018Presenter(s): AlfredoCompany(s): Cemex Central SA De CVAbstract: CEMEX is a global company with 40,000+ employees in over 40 countries. At the Vendor Management Office, they manag...
Session Code: BRE0141 Presenter(s): Brooke, Kathy Company(s): ServiceNow, ServiceNow Abstract: This session will take you through ServiceNow's Customer Support departments transition from a highly cus...
Session Code: LAB0325Presenter(s): Aviya, Boris, HailCompany(s): ServiceNow, ServiceNow, ServiceNowAbstract: In this lab, you'll learn how to work with Discovery pattern designer to build and customiz...
Session Code: BRE1499Presenter(s): Alexandra, Lisa, Cynthia, William, Nancy, ZhenCompany(s): Ohio DAS, Ohio DAS, Optimum Technology, Proven IT Finance, Proven IT Finance, Proven IT FinanceAbstract: In...
Session Code: BRE0562Presenter(s): SusanCompany(s): Celanese InternationalAbstract: Sometimes the process development, design work, configuration, and testing are the easy part. The “soft stuff” — lik...
Session Code: BRE0183 Presenter(s): Russ, Nick, Kathy, Jason Company(s): ServiceNow, ServiceNow, ServiceNow, ServiceNow Abstract: Agent Intelligence provides the ability to reduce resolution time, and...
Session Code: BRE0081Presenter(s): Simon, JamieCompany(s): NATS, NATS (National Air Traffic Services)Abstract: UK Air Traffic Control is one of the most complex air traffic control systems in the worl...
Session Code: BRE0770 Presenter(s): Abhishek, Kathy, Mitchell Company(s): ServiceNow, ServiceNow, ServiceNow Abstract: Learn how the ServiceNow IT Operations Team is automating their cloud operations....
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