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Bug(?): Linebreaks are doubled after saving

In at least worknotes/additional comments, and the UI display of descriptions, linebreaks are being displayed/saved as double the amount. This started about a month ago. Example below:This gets very cumbersome to read when something is more than a co...

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JeremyP24 by Giga Contributor
  • 249 Views
  • 1 replies
  • 0 helpfuls

Issue with parallel execution steps in flow designer

Hello Community,I'm encountering a problem with parallel execution steps in Flow Designer. I'm trying to execute multiple tasks in parallel within a flow, but it seems that the parallel execution isn't working as expected.**What I've Tried:** - Check...

SaiSupriyaB by Giga Contributor
  • 431 Views
  • 1 replies
  • 0 helpfuls

Service Bridge

Hi All, We have an error on outbound state of provider instance while establishing connection between provider and consumer instance. The error is from subflow Repair RPS Consumer Connection as per the below image. Has anyone faced similar issue?  No...

Auto add or remove users to azure group

Good Morning, Can someone please shed some light on this.  I have a catalog item in Servicenow which will auto add or remove a user to a servicenow group.Now we want the user that is added or removed  to this servicenow group to automatically add or ...

Thomas98 by Tera Expert
  • 504 Views
  • 2 replies
  • 0 helpfuls

Access Control

Which of the following statements must evaluate to true for a user to pass an Access Control? (Choose three.)A. The user has one of the roles speci+ed in the Required Roles Related list.B. Scripts con+gured in the Access Control must evaluate to true...

SaiUpeshJ by Tera Contributor
  • 535 Views
  • 3 replies
  • 0 helpfuls

Resolved! How to promote closed incidents to Major?

Hello, I'd like to know how to promote closed incidents to Major incident by script. I know that is not a good practice and I explained it to the client, but these are olds incidents when Major Incident module were not used by them. They want these r...

Kanban board not updating

Hi All, I have an issue wherein when i drag the task from open to work in progress it does not change the state in Kanban but when I try to change the task state field it changes to the designated lane. What area would I check this? (by the way this ...

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MattCoscos by Tera Contributor
  • 401 Views
  • 3 replies
  • 0 helpfuls