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Forum Posts

Now Assist Virtual Agent and Actions

Hello,  I have an issue with Virtual Agent designer and action outpup.I have a flow Designer actions that make a REST Call.  If i Test it it Works fine.I try to use this action from virtual Agent designer but the output of the actions never sent back...

nicolas90 by Tera Contributor
  • 1041 Views
  • 1 replies
  • 0 helpfuls

Resolved! SPM exporting Cost and Benefit plans to excel

We have recently deployed ServiceNow's Strategic Portfolio Management. During our demand process, Demand Managers are need to create Cost Plans, Monetary Plans and Non-Monetary plans in SPM. In certain circumstances, it is needed to have an excel ver...

KhoendibG by Tera Guru
  • 1139 Views
  • 1 replies
  • 0 helpfuls

Auto-suggest alternate Catalog Items

Hi community,   Maybe this is a simple question: When I create a Case with ServiceNow Support, I get suggestions about Catalog Items that may fit instead of the ticket I'm currently trying to open. Is there a comparable feature available on the Emplo...

Notifications

Hi Community,I have one requirement of a catalog item, having one leave end date variable , and one reference variable that is referencing to manager of the user who is raising the request.The actual requirement is to send the notification to the man...

Scheduled Jobs

our requirement is every day, we need to send reminder once state change to "pending user acceptance" and after three reminders we need to close these tickets automatically on 4th day. So, i have write this code: strikeIncidents();function strikeInci...

Porkodi by Tera Contributor
  • 1116 Views
  • 5 replies
  • 0 helpfuls

Resolved! How does table extensions work?

I am trying to understand how servicenow table extension works, but I am stuck on how the data is distributed. at first I thought when I extend another table, and I add a record to the child table that it would create a record in both parent and chil...

juan9 by Giga Guru
  • 3445 Views
  • 3 replies
  • 0 helpfuls