Hide OOB Now Assist Side Panel Prompt Message
How can I hide/deactivate displaying red crossed verbiages on now assist side panel?
Forum Posts
AI Agent Use Case not running in Now Assist Side Panel
I have created a use case and associated AI agents. When I open the Now Assist side panel, it doesn't show any output, but it displays results when tested.
Resolved! catalog item form design
I am working on Catalog item form designing part of that Role type and Role name two variables are created. in Role type variables are having jar1, jar2 options are having , in Role Name variable having the options Mug1,mug2,mug3,mug4,mug5,mug6.suppo...
Can we change button colour in Outlook Actionable Message (OAM) in ServiceNow
Hi all, Is there any option to change default color of action button- Approve/Reject/View Details? Regards,Saranya VS
Resolved! unable to print the value from email script to email body
hi, I am trying to get a value of a variable from a catalog item in an email script and i have to get the last four digits of that number and getting the last four digits of it.I am sending it to my email body and i am printing it there.When the emai...
how to update category and sub-category fields in closed incidents
how to update the category and sub category fields in the closed incidents
NOW ASSIST for ITSM Plugin in PDI
How can I install Plugin for now assist ITSM in PDI.Seems unable to install it.Please share the process.TIA.
Search Index is not showing any records
I'm facing issue in AI search. When I'm applying filter on Search Sources it is showing 0 record, but on our other instances it is showing me records. Can anyone please help me with this. Same filter condition is applied on test but records is vis...
Demo of Custom ServiceNow AI Agent: Movie Info Finder
Welcome to my demo of the custom-configured ServiceNow AI Agent! In this video, I showcase an innovative AI agent designed to spark your imagination on what AI Agents on ServiceNow can do. Watch as I demonstrate how this intelligent agent takes a mov...
Resolved! Core Actions In Flow Designer
Many actions are included with flow designer, what are some frequently used core actions? (Choose four.)A. Look for UpdateB. Create RecordC. Ask for ApprovalD. Look Up RecordE. Wait for ConditionF. Wait for Match
SAFe Stories Not Dropping to Backlog
Hi,We have a UI Action that we created to copy a SAFe Story. The copy works just fine but the copied SFSTRYs aren't dropping to backlog on SAFe Board. We noticed if you just create a new SFSTRY directly it does drop onto backlog. After looking at the...
Resolved! Not able to open or find plugin in application manager, already sync with ServiceNow store
Not able to open or find plugin in application manager, already sync with ServiceNow store
Resolved! Which type of tables may be extended by other tables, but do not extend another table?
Which type of tables may be extended by other tables, but do not extend another table?A. Base TablesB. Core TablesC. Extended TablesD. Custom Tables
Resolved! Location update upon CI tag
Hi All, So I have a requirement. Based on the CI name the location gets updated. Below is the script provided. The business rule is a before Insert/update business rule on alm_hardware table. When ever the CI ( cmdb_ci_pc_hardware ) gets created with...
