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Resolved! Help with NPS Score Indicator/Widget

We're trying to capture our NPS Score either Daily or Monthly, either will work.   I've went through this youtube video and it appears to be working for us but my score doesn't look right.  The score shows -67 but the number/percentage of 33 showing ...

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alhicks by Tera Guru
  • 648 Views
  • 2 replies
  • 0 helpfuls

NPS Score Trend

We're trying to build a monthly Trend Report to capture our NPS (Net Promoter Score).   Has anyone had any luck doing this?  I've tried the Assessment Net Promoter table and the Metric Result table but cannot come up with a way to capture the score m...

Add custom dashboard in Workspace

Hi All,   I have created custom dashboard for SAM, is it possible to add this dashboard in Software Asset Workspace so that users with SAM user role can access this dashboard via workspace instead of sharing the dashboard with users/groups. Any point...

Dashboard breakdown with hierarchical data

I am using a breakdown PA dashboard in my client and he has a very strong requirement. He want some 'filters' that work all over the dashboard (all tabs) and those filters use hierarchical data. Then when in the first filter an element is selected, t...

pablodcg by Tera Contributor
  • 496 Views
  • 2 replies
  • 0 helpfuls

Resolved! Report on incdent tasks

I am trying to create a report to show all the incidents where it has 2 or  more incident tasks with a particular group(have to filter incidents with only 1 incident task with that group).How can we achieve this report. Please let me know

phani24 by Tera Contributor
  • 412 Views
  • 1 replies
  • 1 helpfuls

CIO Dashboard is not loading the data

Hi All, I have installed CIO dashboard plugin and included with the demo data, But i can not see the data in the dashboard widgets. some of the widgets showing data most widgets are not showing any data.We had run CMDB schedule job for that schedule ...

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GN by Tera Expert
  • 673 Views
  • 2 replies
  • 0 helpfuls