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Sync interactive filters between tabs

Hi,I have four tabs in a dashboard, all of them have the same interactive filter. Is it possible to sync these filters so that whatever selection is made on the first tab is automatically synced to all the interactive filters in the other tabs. or is...

SNuser85 by Mega Explorer
  • 446 Views
  • 1 replies
  • 0 helpfuls

SLA Breakdown Reports in Performance Analytics

We have recently implemented a new Plugin called "SLA Breakdowns" which provides a new tab at the bottom of incidents highlighting the duration the incident has been with various assignment groups and at what point the SLA breached. Rather than analy...

Mark D by Mega Expert
  • 1289 Views
  • 2 replies
  • 1 helpfuls

How to add custom dates to Interactive filter

Hello,I have installed the Fiscal calendar plugin and we got new choices like Last Fiscal month, Last fiscal year, This fiscal year, etc.The requirement is to get the same choices in the date filter of the interactive filter of date type. In other co...

Bhavya7 by Tera Contributor
  • 912 Views
  • 1 replies
  • 0 helpfuls

No score for Number of new cases

Hi Everyone, When I run the daily/Historical job the automated indicator to collect new cases daily shows zero. Conditions:There is no additional condition for this indicatorTroubleshooting done:The indicator source can collect the value Are there an...

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Stimson by Tera Contributor
  • 169 Views
  • 1 replies
  • 0 helpfuls

Close Code on Change Request

Hi All, I have a requirement to create a report using Indicators for below existing report filter condition. In my instance, I have the indicator source with below conditions set. The difference between these 2 is only of filter 'State' and 'close co...

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Resolved! New Breakdown source

Hi Everyone, I'm trying to create a new breakdown source called parent product, I'm referring to a similar indicator source but cannot find out the element. Can someone help me find the element's name for the parent product in the choice [sys_choice]...

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Stimson by Tera Contributor
  • 978 Views
  • 6 replies
  • 1 helpfuls