I have a dashboard, which has multiple tabs.On each tab i have different filters, which needs to be used. However i noticed , that filter on "Tab A" also is being applied on "Tab B". This disrupts reports in other tabs Question:How do i make filters...
Hello, I one of Platform Analytics presentation I saw that we can choose Spider or Relative compare visualization. But I can not find these options in my data visualization when I try to add a new component. Is there any plugin I need to install in ...
Hello, I've been implementing "deflection" topic blocks into our Virtual Agent topics and these appear to be functioning correctly in regards to reporting "deflections" on the Virtual Agent Dashboard. Despite some of our topics displaying KB articles...
Where can I find the answers to system variables(sys_variables) on catalog items? The item_option_wew table holds the questions, right?
In simple terms, we would like to perform keyword analysis, trend analysis, and a combined analysis of both. Is this possible?the detail of customer question is as below. Is it possible to conduct a CASE analysis based on a timeline or keywords? Time...
I have slightly different requirement. When adding incident table as a data source. I want to create a derived column. This column will hold a substring of one of the existing columns. Ex: I want to get a substring of the existing column-short descri...
Hi All, Can we use 'Data Source' in Platform Analytics Workspace? I see options for only for 'Tables' and 'Indicators', not for Data Source. Thanks.
Hi everyone, I'm setting up an indicator to retrieve all incidents. I want to filter these incidents so that only those with "xyz" in their sla_definition.name field are displayed. How can I achieve this? Specifically, how do I use dot notation withi...
I have a word cloud that has two breakdowns - responsible platform and Incident CI. There's a relationship between the two breakdowns so in analytics hub I select a responsible platform and can see the "Responsible Platform's CIs" breakdown becomes a...
Hello all,In classic reports and dashboards, a calendar report can be viewed as day, week, month or year, see screenshot.Conversely, there is no year-option in the calendar report visualization in the new platform analytics dashboards (platform analy...
Hello, we have a report from the source table [sys_user_group] which we will like to filter by name using an interactive filter. The interactive filter's reference table is the same one, [sys_user_group]; however, when trying to insert an interactive...
Hello all! I have created an Interactive filter, which is reference on Location column in a table (around 200 locations available). For this, I have put "UI Control type = Checkboxes", but as this filter works as intended, it doesn't show checkboxes ...
Hi,I'm very new to working with Performance Analytics and was wondering if I would be able to recollect historic scores for an indicator in this circumstance:We have a PA report which has been running daily for a few years and intends to look at the ...
Hi All, Actually i want to display data on daily basis on Indicator group Widget as per the below screenshot.Aug 11 Aug 12 like in this way.. But I am getting data as per below.
Hi All, I need to create a report for those users who's having ITIL and Business stake holder role and they didn't logged in for at least 45 days. Any suggestion would be helpful. Thank you in advance.
