Add Analytics Center tab in HR Agent Workspace
I want to add Analytics Center tab below the inbox tab in HR Agent Workspace
Forum Posts
Performance Analytics - Get Incidents created from alerts in under 25 min
Let me preface this by saying that I understand and recognize that Scripting Incidators is not the ideal way to handle PA in ServiceNow. But I'm a bit at wit's end and I would love to be able to integrate this fuctionality within ServiceNow with mini...
Relation between project (PRJ) and a configuration item (CI)
Hi dear all,we have some 1800 projects concurrently running, and I would like to track to which measure each of these in turn potentially affect one ore more CI's in the CMDB. Our CMDB contains some 1,4 million items, and I wanted to check once if s...
Need to send data from Mid Server to FTP Server
Hi All,Using Export sets sending asset table data to Mid Server and now need inputs how we can send the data from MId Server to FTP Server. Thanks in advance
Is it an OOB behavior that the scheduled report follow the 'run as' user preferences language?
Hello experts,I just noticed that if there is an assigned 'run as' user for the scheduled report, it will follow the user preference record language of that user. Is that the OOB behavior?Do you know of any documentation on this one?Regards,Vaine
How to add Incident backlogs in report
Hello,I want to add incident backlog (example for May, Incident - 198, incident closed - 137 then our backlog - 61... this 61 should be added to June created incidents (61 + 21)... for June)Blue bar : Trend by createdGreen bar : Trend by Closed.Yell...
Multiple selections in Analytics Hub page
Is it possible to select multiple elements from breakdown in Performance Analytics.In the analytics hub page, when I select breakdown (like assignment group). I want to select multiple assignment groups.
Resolved! Is there any possibility to sort the score widget for current and last month data show in Dashboard
Need some field to see the last month & Current month data in PA widget.currently it is only showing the current month data eg; Jun 2024is it possible to add any field or filter to seed last month data also in the dashboard.
Audit Roles Servicenow
When working with customers where compliances are of utmost importance , the user role audit log feature of ServiceNow platform can be quite useful.The platform adds a record to the Audit Roles(sys_audit_role) table that records changes to user roles...
Service Now Interactive FIlters
Hi , I want to Implement a default value on all the report widgets when dashboard loads with scripting.Please suggest methods to do so.Thanks
Error trying to add Interactive filter reference for Project task
I have an interactive filter on the project table. I have added references to story and project status tables with no issues. I am trying to a reference to the project task table and I keep getting an error. Error MessageReference field "top_task"...
How to Display accurate Weekly Scores using Formula Indicator
Hello Guys, I have a requirement where I need to store weekly average of Incidents created between 1st Jan 2024 and 31st March. Example - I have 13 k records for this period, so if I take a weekly average for this period I get the score as 1k as 13k/...
Resolved! Only show data table for a report
Is there a way to only show the data table instead of the graph for reports? Specifically, I have a horizontal bar report, and I'm only interested in the table that is displayed when "Display data table" is selected in the report designer. This repor...
Share report to group manager dynamically
Hello Everyone,I've a requirement to share report to group manager dynamically.Currently If a report is assigned to "ABC" group only it's members are able to view it, but i want the group manager to be able to view the reports. If i share the same re...
Trying to create formula indicator for daily percentage change and then email on a threshold
We are Vulnerability Management customers and management is asking me if it is possible to create email alerts when the number of vulnerable items with critical rating changes by more than 10% and/or the number of vulnerable items with high rating ch...