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Dynamic conditions on reports

Hello,  I would like to make a report once and use it across  orgainztions in my company.I would like for the condition/filter on the organization to be selectable by the user instead of hard coded in the report...At this point I have to create the s...

reganr by • Tera Contributor
  • 5058 Views
  • 4 replies
  • 2 helpfuls

Groups assigned to tasks - database view

I've been trying to create a database view where I can see what groups are assigned to (fulfillers) in various workflow activities (catalog task, approval, etc).   Basically show an assignment group and then show the workflow (workflow version), the ...

tysteelsii by • Kilo Contributor
  • 2623 Views
  • 4 replies
  • 2 helpfuls

Report for all time cards relating to a project

Hello,I have a Project A that has Project Task1, Project Task 2, and Project Task 3. I then have time cards against these 3 project tasks.I also have Project B (with no project tasks) and time cards against Project B.How do I create 1 report to pull ...

pkhoan by • Giga Contributor
  • 3686 Views
  • 5 replies
  • 0 helpfuls

Resolved! How to create a report on comments from approval table

I have created a report from Approval [Sysapproval_approver] table. I want all comments including history comments only for change requests. I have tried adding filter using sysapproval_approver where starts with CHG% but that doesn't work to only ge...

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lkm by • Kilo Contributor
  • 5275 Views
  • 9 replies
  • 1 helpfuls

PA Indicators for survey responses

Hi all, I have a problem with performance analytics. I have to create an indicator for average survey score. Really simple scenario: 1. Indicator source on Metric Result (asmt_metric_result), 2. 2 automated indicators based on this source, one for su...

Resolved! Report with RITM and associated child CTASK.

I am trying to run a report on Requested Item that will show me the child Catalog Task.   I know I can run it the opposite way with Catalog Task to show the parent RITM, but I don't want to run it that way. I believe we have a problem in our system w...

marybutts by • Kilo Contributor
  • 3117 Views
  • 5 replies
  • 0 helpfuls

Resolved! Average time to resolve a request ticket

So, I have a bit of a conundrum. We've created a separate ticketing module called Construction Engineering. It functions like the Incident module, but is set up like the Request module. (Not sure why, this was before my time...) We've recently had to...

Debbi L by • Tera Expert
  • 6156 Views
  • 4 replies
  • 1 helpfuls
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