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Data and Analytics
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Featured Get an advanced copy of the Service Graph CMDB for Dummies

We wrote the book on Service Graph CMDB. Literally.   If you found your way to this post, you're probably the kind of person who cares enough about configuration management to seek out a community forum. That makes you exactly who this book was writt...

  • blog

Featured Important Update on Legacy Reporting and Analytics with Australia Release

Important Update on Legacy Reporting and Analytics with Australia Release - Update June 2026   Dear Valued Customers, We would like to address some concerns and provide clarity regarding the upcoming upgrade to the Australia release and its impact on...

  • blog
  • Australia
  • Dashboard
  • Migration
  • Performance Analytics
  • Platform Analytics
  • platform analytics migration
  • Upgrades

Featured Platform Analytics Enablement Toolkit -- updated June 2026

Platform Analytics brings Performance Analytics and Reporting together in one place. Less navigation, more clarity — one entry point for everything analytics in ServiceNow.   Click any image below to explore Platform Analytics resources. The collect...

  • blog

Featured We're updating the Platform Analytics enablement toolkit

Hi Platform Analytics community members, here a small blog post to mention we are in the midst of updating our Platform Analytics enablement toolkit.   The purpose of the toolkit (as it was always) is to support with your onboarding, enablement, and ...

  • blog

Featured Zero Copy Connectors

  Zero Copy Connectors Insight to action.Zero data copy. Zero Copy Connectors let your ServiceNow workflows, custom apps, and AI agents take action directly on enterprise data. From cloud data warehouses like Snowflake, Databricks, and BigQuery t...

  • Article
  • ERP Canvas
  • Workflow Data Fabric
  • Zero Copy Connectors
  • Zero Copy Connectors for ERP

Get an advanced copy of the Service Graph CMDB for Dummies

We wrote the book on Service Graph CMDB. Literally.   If you found your way to this post, you're probably the kind of person who cares enough about configuration management to seek out a community forum. That makes you exactly who this book was writt...

  • blog

Australia patch 3. coonect figma to servicenow

Hi all, I tried connecting to the figma mcp server from ServiceNow instance. the credentials are authenticated in the workflow data fabric and connect hub but the MCP server does not show up in build agent what step am i missing?Thank youRad 

  • Question

Business Application Retirement Date

Hello, How can I bring the date a Business Application was retired into a report/visualization? I do not want to use a filter for CI Status = Retired and then use the last updated on date as this is not accurate. Is there any simple way to do this? T...

  • Question

On-call report - file to read?

I need to create a report that lists the primary on-call person for each group.  What file should I use?  Thank you!

  • Question
  • Performance Analytics

Resolved! Single Score Widget - Centre Output

Hi all This is probably a very simple solution but I just can't see it - how do I centre my score in the widget box? It looks like this: Just want the zero to centred

  • Question
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