We're reclaiming inactive PDIs to keep them available for active builders. Learn what's changing, who's affected, and how to protect your work. Read More

SAM forum
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

Delete Rows from SCCM using IntergrationHub ETL

Hi,I'm currently using IntegrationHub ETL to modify how assets are updated using the SCCM integration but have run into an issue. There are certain rows in the data source that we don't want based on the manufacturer, we don't want to update these CI...

Resolved! CIS- SAM

Please provide CIS - SAM dumps if anyone has.   Thank you in advance!

Community Alums by Community Alums  
  • 3058 Views
  • 9 replies
  • 4 helpfuls

SAM Pro - Software Lifecycle Report (EOS/EOL)

Could you please suggest what are all possible ways and features available in SAM Pro to increase the normalization rate for discovered software.Also, I noticed that software lifecycle information (EOL/EOS) is not populated for many discovered softwa...

MP13 by Tera Contributor
  • 1794 Views
  • 4 replies
  • 1 helpfuls

Normalization Job

Hi Team,1.I am unable to find Normalization job module in SAM. 2. I want to run sample normalization job and want to see the error details. Could you please help with both?  Thanks saikumar

saigotivada by Tera Contributor
  • 892 Views
  • 1 replies
  • 0 helpfuls

Unable to see software model data

Hi Team,In my dev instance after completing the NDS guided set up we can see normalization true related to red hat salesforce publishers.  But I am unable to see red hat, salesforce publishers' data in software model and reconciliation. Could you ple...

CrowdStrike Integration failing after Yokohama upgrade

Hi All,We have upgraded to Yokohama and have followed the instructions in the Yokohama release documentation relating to CrowdStrike (including deleting the previous entitlement and recreating using CrowdStrike license metric group and Sensor Subscri...

Karen54 by Giga Guru
  • 2104 Views
  • 5 replies
  • 1 helpfuls

SAP Integration with SNOW

Hello All,We are trying to connect snow to SAP system. SAP team provided us the WSDL URL, user name and password. I am trying to set up a connection but getting an error "SAMSoapHandler: Unable to generate SOAP function for SOAP Message: SAM SAP SAP ...

Shivani by Tera Contributor
  • 3079 Views
  • 3 replies
  • 0 helpfuls

Best way to process maintenance renewals

What is the best way to process a maintenance renewal so the purchase order line item will indicate that it is a maintenance renewal and a maintenance entitlement will be automatically created?  From what I've seen you need to select the product mode...

tracymadeir by Giga Contributor
  • 1510 Views
  • 2 replies
  • 1 helpfuls

Two instances of Copilot are displayed in the License Workbench

Hi All, After performing reconciliation for Microsoft Publisher in the License Workbench, we noticed that two Copilot instances are appearing in ServiceNow. Currently, we have Microsoft 365 Copilot licenses procured, and the corresponding user subscr...

Screenshot 2025-12-18 204714.png
RPhaltane by Tera Contributor
  • 914 Views
  • 2 replies
  • 0 helpfuls
Labels