Hi all, I am looking for some assistance here or best practice for running Reconciliation in a 'global' manner. Our initial SAM implementation was fairly simple. One Company, in one Country. Now that we have the initial implementation out of the wa...
Hi allI have read a few posts and solutions re separating Production from Non-Production software installations, however, they all suggest different Software Models and creating appropriate conditions for each. So you might end up with perhaps four...
I have heard that the SAMP integrator for Salesforce requires a Salesforce Licence. Is this correct? Thanks
Hi Team, I need some guidance regarding our recent Adobe integration in SAM Pro. Background:We recently implemented SAM Pro and our initial goal was to load all Adobe entitlements into the system.The Adobe integration was completed successfully, and ...
Hi everyone,We are on Washington right now. We’re currently on the Washington release of ServiceNow, and I’m looking to integrate Microsoft Copilot Usage into SAM Pro. Specifically, I’d like to:Track and manage usage in SAM Pro.Set up Reclaim Rules f...
No matching reference value found for Suite child. Please use an existing reference value.No matching reference value found for Domain. Please use an existing reference value.No matching reference value found for Suite parent. Please use an existing ...
Hi All, Does anyone worked on custom saas integration?Any idea on integrating docker hub and jira service desk RegardsVengadesh
No matching reference value found for Domain. Please use an existing reference value.No matching reference value found for Suite child. Please use an existing reference value.No matching reference value found for Suite parent. Please use an existing ...
Hi Experts, I would like to understand how does OOTB reclamation workflow in SAM works. When I set the reclamation rule, its generating removal candidates, But the problem is when I close complete the task (Removal candidate) and reclaimed asset allo...
How to Plan resource to implement Fully Operations SAM Pro for a Project. - like developer,Sr developer, etc ??how to define a timeline for 5 publisher vmware,citix, adobe, open text, Winrar - SAM Pro Project implementation for a client.
Folks,We are implementing SAM pro afresh. Our Org bought and implemented SAMpro couple of years back along with discovery and other 3rd party tools. But recently they found they are not getting the ROI on the investment due to improper implementation...
Hi Everyone, I need help in achieving 100% compliance for Red hat products mainly Red hat Linux enterprise in service now SamPro, I am facing difficulties in getting correct license consumptions numbers against Red hat VDC and Red hat server license....
Hi, We have not used ServiceNow Discovery properly for a while and so it is in a bit of a messy state. Previously, if a device has been returned to the business, we have not cleared off the 'software installed' items from the device which means our o...
We have a large number of normalization suggestions (excess of 10,000). Does anyone have recommendation on how we can bulk review this records? Also, I know normalization suggestions assist with consistency of data with discovery models but I would l...
Hi Experts, I need help in how the OOTB Software reclamation flow works. I have configured the reclamation rules and successfully generated removal candidates. However, when I click reclaim and then close complete the task, the software does not retu...
