I've been trying to post a question about the cmdb_sam_sw_install table and how it relates to our usage in SAMPro and every time I try it gets flagged as SPAM - I report that it's an error and nothing happens. Can anyone help? Thanks,Tracy
Seeking a way to view data for the two fields LifeCycle Phase and LifeCycle Phase Start Date (from sam_sw_product_lifecycle_report) with the Software Installation data (cmdb_sam_sw_install). Unable to find a way to dot-walk thru the Reports module...
Software Models with Deactivated Discovery Maps What is this report? Why do we have this available to us? What do I do with the several hundred listed here? I can't tell what the purpose of this report does for us as SAM Pro administrators other than...
@Ankur Bawiskar @Maik Skoddow @Sohail Khilji @Community Alums Please help me how can I set uncheck checkbox field value & Another field value contains X SEE THE SCREENSHOT below where can i write the script & help with the script
Hi everyone,Is there an easy way to identify Models that have ONLY "Retired" Entitlements associated to them? We are wanting to ensure that all Models are set to Status = Retired if there are no active entitlements for that product. Currently, we are...
Hi everyone,Is anyone able to direct me to some sort of doc or resource that discusses the intended purpose for entitlement Retired Substates? My team is currently discussing when we should be using Pending Disposal, Disposed, and "--None--" specific...
Hi Community, I've created a UI page with two options: Stockroom and Consumables (reference fields).When a user selects a Stockroom, all consumables in that stockroom are displayed. Is there a way to select both a stockroom and a consumable, then cli...
In our organization, the Enterprise Architecture team is responsible for approving and restricting software for use in the environment. They also handle the lifecycle of a small percentage of the approved software. However, there is some confusion ab...
Ideally, I would like to enable well-defined model management, which would include our organization's Architectural Review Board (ARB) and integrate security approvals into the model creation process. To ensure that our model management lifecycle pro...
Hello All, I want to create entitlement for SAP for multiple products which has "named user" License metric.While creating entitlements, License metric 'named user' is only getting assigned when Software model is saved with the name of "Named User" o...
Do I need the Software Management module to link maintenance entitlements to perpetual entitlements, or does a feature in the Asset Management need to be added?
Hello All, Use Case: We publish software to be used by external clients - Is SAM Pro or ServiceNow capable of generating a license key / license file to provide external users access to our application? The business is currently using Flexnet Publish...
Hi, We have jamf integration in place using Service Graph connector. Some of the computer(cmdb_ci_computer) records are updated with the future last_discovered value. The last_discovered is mapped with the last_contact_time_utc. I verified the value ...
Hi All, can someone help me on Content library, how it is begin used in SAM? Where can I see ? Document/Link on this will help a lot as well. Is it related to PPN? Regards, Amit
Hi All, I got the requirement to merge 2 locations 'ABC' & 'PQR' into new location 'XYZ'.for this, I have created a new location i.e. 'XYZ' and changed the location of users in Azure, so user table is good.then i changed for CMDB CI tables, so CIs a...
