It is well known in the ServiceNow Community that releases are named after cities. What is not known is how it is decided what city will be used for the naming. Triggered by the questions and suggestions in both the Community and LinkedIn, this seri...
Hello Everyone, In this article we will discuss how to manage the approval flow in approval group activity based on the script. Recently we had a situation where we have to give a chance to the approvers to approve at least 50%(half of the users) fro...
This may help someone... If you are unable to add a new Instance via Filter Navigator - Clone - Clone Targets (table: "instance"), Are you are getting the following error messages: "Invalid username or password" "Invalid Insert" "To clon...
Initial Situation In my current project, we have different custom applications which are deployed via the application repository. During the last deployment session I was wondering about an extreme high number of artifacts for one of the applica...
This is a very straight-forward script to take a person's name, strip out accents and special characters and spaces for the purpose of using in a user id or an email address. // Caveat : I am ï’¯% mixing names and genders around in my example // just t...
As a ServiceNow developer it is very important to know what is a list of table extensions, or parent before you start your configuration and coding to eliminate custom change so you can use ServiceNow out-of-box (OOB) as possible. I would like to i...
It is well known in the ServiceNow Community that releases are named after cities. What is not known is how it is decided what city will be used for the naming. Investigation Triggered by the questions and suggestions in both the Community and Linked...
I think, everything is said about email notifications and written down in uncounted articles. However, I was not able to find any good documentation on how exactly the final recipients list of a notification is built. At first, I thought that it c...
Recently I got a request to configure Approval reminder emails to be sent to the Approvers as they are very busy, and sometimes the process of deciding if they can approve or reject a step takes a while. They wanted to make sure that the approvals di...
Hello Everyone, This article is the second on a series of articles I will be publishing on how to integrate ServiceNow and UltiPro. This article will provide steps for creating new hire employee in a USA-based company. In order to successfully to cr...
At the Community the question arises again and again whether the multi-factor authentication can be bypassed under certain circumstances. For example users would like to log in directly and without MFA when they're accessing the ServiceNow instance...
This is applicable for client side scripting (both Catalog and table level) Make them readonly, mandatory or clear all variable/field values when the respective field changes. var fieldArr = ['Field_A', 'Field_B', 'Field_C', 'Field_D', 'Field_E', 'F...
On the one hand, the roles and groups concept of ServiceNow is very powerful; on the other hand, however, you can get into configuration misery very quickly when losing the overview of how a user got to a certain role. And unfortunately, ServiceNo...
Recently I was working on a requirement to make the flow wait until a specific date/time is reached and then trigger the next action. I initially thought it would be an easy configuration but couldn't find how because out of the box there are two con...
I’m excited to share my very first article! In ServiceNow , the "My Requests" Widget enable employees to view and manage the service requests. Sometimes, the need arises to extend this widget to include additional data from other tables. This arti...
Dear Community, Hope you are all doing great!! Did you know that without any code you can configure Aggregate functions for any List/Related Columns values ? In this article, we will see on it. Let's get started !! Requirement:- To populate Sum...
Scenario : You have created a flow where the trigger type is "Inbound Email" but you don't know how can you control the order of processing ? As in most of the scenarios , we need to provide order of execution for Inbound Actions. Then you are at th...
Do you know? By OOTB we have a Java class processor that downloads the attachments with one click System definition-> Processors -> DownloadAllAttachmentsProcessorJust copy the path of the processor and append it to the URL For example You have an I...
Let's assume there is a requirement to offer users in your ServiceNow instance with activated Next Experience UI a quick link to any already existing information page outside your ServiceNow instance. The most prominent place for such a link wo...
Executive summaryThis article outlines the implementation of the Instance Scan Process, a structured approach to maintaining and improving platform health through systematic scanning, assignment, and resolution of findings. The process consists of fi...
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