Enterprises large and small have been undergoing digital transformation for over a decade and according to Forbes* 70% of these transformation efforts fail. Our customers want to know how others are using ServiceNow to accelerate Digital Transformati...
We're running into an issue where right now we are using Scheduled Jobs to kick off a script include that uses a MID Server to connect to a 3rd party system for importing data into a ServiceNow table directly. What we want to do is use Import Sets an...
A few months back when I was wondering how can we use D3JS and found interesting article by @mitchellstutler. Tried few examples and was quiet happy as now we knew how to use D3 in ServiceNow (not limited to ChartJS or HighCharts). Yesterday I was go...
Notifications keep users informed of events that concern them. The system can notify users by email, SMS text message, or push notification. Creating an email notification involves specifying when to send ...
I wanted to pass an object from PowerShell to my workflow, instead of creating individual standard out tags that had to be individually parsed. This is a working process I found. You will need to:Create a PowerShell scriptCreate a custom activity us...
Hi All, This Video is to demonstrate the usage of GlideTextReader API. Using the GlideTextReader we can read the information from any Text File available in ServiceNow instance as an attachment. Thanks, Saikiran Guduri (NOW) Software Engineer | Serv...
Because i have received very much information from this comunity, y wish to share some content too.I have see some posts in what people want load custom catalog items widgets, some sugestion are to modify the sc_category_page or other widgets. In ord...
1 -Type “sys_properties.list” on the filter navigator 2 – Search for “glide.ui.advanced” on the Name field 3-Set value “true”
How to set a single currency 1 -Type “sys_properties.list” on the filter navigator 2 – Search for “currency” on the Name field 3- In the “glide.i18n.single_currency” property, set value “true” for a single currency 4-In the “glide.i18n.single_c...
I would like to share some information about creating an activity to check more than one MSMQ and getting more than one result in one transaction. By using this activity, save the number of licensed transactions. Details are below; Create New Activit...
Some Servicenow tips, tricks and interesting information 1. <table_name>.config / <table_name>.CONFIG - Check the configuration settings of a table like business rules, client scripts, ACLs, Notifications etc.. - For example: you want to see the con...
Sometimes when you migrate XML from the lower environment to Prod, you only need few columns from that table to be migrated to Prod.For E.g.: From Test instance cmdb_ci_appl you only need assignment_group to be migrated. This is possible with the bel...
Attached files show up at the top of task records such as an incident. It is not common for us but you are able to rename the attachment. However, we were noticing that it would not allow us to rename the files. We would click rename and when you sta...
Yeahh Madridddddddd. Its time for hunting. Are you loving the new system theme introduced by Servicenow ?(Well !!! I can hear your murmuring- why not) Ever wondered how you can get the similar freshness for Service Portal as well... Its Easy Peasy.. ...
I wanted to create a method to include variables in both catalog task and requested item notifications. I decided to house the script within our Utils generalised script include and then create a mail script that I could drop into any notification. I...
You can read all about the great new features and changes in Madrid here: https://docs.servicenow.com/bundle/madrid-release-notes/page/release-notes/summary/rn-summary-new-features.html Happy exploring. Comment on your favourite new feature below.....
Retrieving the Image and displaying on the widget. Now that the image has been saved to the database, the next problem is retrieval and sending back to the client for display. The issue starts when you try to read the image. Normally you would j...
Sending the image to the server. In part 1 we covered off how to load the image / picture and display it on screen. The next part of the puzzle is to then get the image to be attached to the database record for this widget. Processing the Raw Im...
Reading the image in the client script. Overview & Requirement I was given a requirement recently to build a set of widgets to allow people attending an event to fill in some basic information and take a selfie to be displayed on a large gallery ...
How to manage your update sets ? When developing and creating improvements on the Now Platform, it’s extremely important that you properly manage your ServiceNow update sets. If you’re generating a lot of update sets it can become rather time-consumi...
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