I want to add a table field and condition field to a form so that users can build conditions. I want to limit which fields they can select and possibly limit dot-walking in conditions. Is there a way to restrict which fields they can select in the co...
Dear All, Anyone who know if enabling the Microsoft Azure Entra ID integration to ServiceNow will block the oppertunity to roll-back if needed. I am told that our current LDAP active jobs, which must be de-activated can not be activated again after M...
Good Day, I'm trying to hide related list from external users on the portal. function onLoad() { if(g_user.hasRole('snc_internal')) { g_form.showRelatedList('REL:91c19d8d9752b1d0e36173b71153af71'); } else { g_form.hideRelate...
Dear All,I'm our instance whenever variable is created it's value has been showing like formatter, formatter1, etc because of it we are not able to write on any catalogue client script which is effecting significantly and it is happening only for var...
We are looking at Service-Now as a ITSM tool. Does anyone currently have Service-Now integrated with ADP (Automatic Data Processing, Inc.)? What was your experience? Pros/cons?
Question relates to adding the Service Graph Connector CMDB imports over an existing SCCM Import job we already run.We've installed the application from the store and have it setup. It is successfully bringing in machine records and updating existing...
We have some custom actions built to move computer objects to specific OUs depending on what states or substates are changed and set the description or remove from certain groups. Most of the time it seems to work fine but there are several times it ...
I am trying to add a form annotation that displays only if certain field conditions are met. Can anyone point me in the right direction?
Have a Multiple choice field with Yes/No options in RP.On Selecting location field as xyz, the above choice field option 'Yes' should be greyed out. But there are already associated UI policies and actions running on that multiple choice field, whic...
Hi Team, Please help me to fix these below errors attached. Thanks
There is a problem with Access Control Lists (ACLs) not functioning as expected on a child table. Specifically, the ACLs configured for the "Computer" table are not being applied to the "Handheld Devices" table, which is a child table inheriting from...
Work in a secure room so electronic devices are prohibited. Trying to authenticate by going to locker and then remembering pin/pass phrase is unacceptable to me. Please advise. Either CAC login ability or provide us an RSA key if possible.
Hi all. We have configured multiple Azure AD IDP's as we support multiple tenants on our system and want to provide SSO to them. We provide each specific tenant a URL to login in, in the format of:https://[instance-name].service-now.com/login_with_ss...
Hi Team, I have a requirement regarding knowledge management, i want to trigger two notifications for the knowledge articles for the retire state.1)after click on retire it will trigger to knowledge base managers for approval, i created new notifica...
Hi All, I have a requirement to create a decision tree to help our service desk team (CSM Module - cases not incidents) when they get a ticket for a specific customer. So, I will ask them a set of questions and based on their answers they will get a ...
