Hi, Can you guys please assist, I am struggling with configuring an SLA that has to trigger notifications at least twice (at 50% and 100%). I have configured the SLA and the flow designer but they not triggering. Can you guys please guide me on how d...
How to restrict the uploading of jar file (.jar extensions) in servicenow
How to add dropdown in resource allocation workbench filter in project portfolio management.
Hi,Can anyone help me, How can I adjust the hint labels(blue marked) placed beside the variable(ex - Document ID).Like - Document ID 9-digit visible in Invoicetrack, and not one below the other ? Thanks in Advance!!
Is ServiceNow CJIS compliant? I'm particularly concerned with Remote control to a customer that has this requirement of us.
Hello ServiceNow, I am having trouble configuring a relationship (sys_relationship.list) to fulfill the following requirements. Any attachments submitted/uploaded to the RITM should also be visible on all SCTASKS.And vice-versa, any attachments uploa...
Hi Team, I want to know if Servicenow has CJIS compliance. Thanks
Hi All, Can we hide all the files except PDF from the KB Most Viewed and KB Category Page widget.I have added spAttachmentManager in th Angular Providers tab. Is there any way to achieve this? Thanks,Sam
Hi All,I am trying to configure Stepper in my custom workspace. Can anyone help me with the detailed steps.
I am working to create a standard knowledge base article template with a specific format and design. When trying to implement a new template, the article body field is missing no matter how I try to structure or what options I choose. What needs to b...
I have 2 different tables (A and B) I would like to write to an array certain columns (categories and how many people in each category) from each of the 2 tables (From table A categories 1,2 and 3, from table B categories 4,5 and 6) and then show tha...
Hi Everyone,I'm using a free instance of servicenow, which has been running properly for the past two months until email receiving was switched off in the email properties. I switched it on again, but after a few hours, it turn off again. I suspected...
I have an external system that needs to make REST calls into my ServiceNow instance. We've set up BASIC auth and verified everything works. I am trying to swap BASIC for oAuth and have created an oAuth 2.0. I have created an oAuth 2.0 client and p...
Hi Team, When I try to hit the cmdb_key_value table by forming a query it doesnt give me the filtered response, seems like its giving the default response. I didnt face this issue for the other tables. Can anyone help me with the reason and other alt...
My customers see value in including the text where they were "@mention" in the Activity Stream @Mention Email notification. This way they will not have to login to our instance to view the comment. I don't what the entire Activity stream, just the en...
