I have an interesting situation.I need to know the watermark of an incoming email.The below code shows that it does actually find my Ref:MSG### in the email.if (email.body_text.indexOf(/Ref:MSG\d+/gi)) { gs.log('found watermark');}However, my water...
Hi All,We recently updated admin pwd on our no prod instances and I manually updated the pwds on Remote Instances (Update Sources) so that we can retrieve update sets form dev -> uat -> prod. Please advise where are these pwds stored so that I do not...
I have created a checklist template. I created the template using Updateset to commit it to another instance. But Iam failed to commit the checkList template to another instance. Is there any alternate ways to move the template to other orgs ?
I have a requirement that when i have changed the assignment group of a incident a notification will be triggered to the manager of the oldValue of the assignment group which is getting change.notification will be like "incident num is already assig...
I have a requirement that when i have changed the assignment group of a incident a notification will be triggered to the manager of the oldValue of the assignment group which is getting change. How to get this done
May I know why we have used this condition in UI actions.
Hi All,I have a catalog item contains a List variable and trying to pass all the email address into attendee Array.Object fileds in action but all values shows grayed out and trying to find a way how to pass the list variables into Array.Object field...
I went to Upgrade Preview but when clicking schedule upgrade it takes me to SN Support do I need to schedule PDI like Prod Instances?Thanks,Chad
Hello Everyone, I have a requirement that to send the approval request based on the user selected checkbox. Once the approval is rejected then I need to set the check box value to false. Can anyone please help how to achieve this. Jitendra
Hello friends, We are filtering some of our records/CIs using the Query Before Rules. However, there are few Service Accounts which need to bypass this Query before Business Rule execution. This is implemented using the filter/condition in Business r...
HI, We are developing a set of indicators for the Time Cards table and need a breakdown by task type. I initially planned to use the sys_class_name from the task table as the source for this breakdown, but it doesn't appear to yield any values. Thank...
How to link Microsoft CoPilot with ServiceNow Virtual Agent to provide enhanced AI self-service capabilities. Can anybody help me with some lead please...
I'm trying to mass create knowledge articles using the import set - load data function. Would like to check if this is possible and if not, any other ways to mass create the article
Hello Experts! I want to use "wait for condition" by defining one Field (date) with following condition. The flow waits until that date (date field input). For example, date field value is 2020-12-31. The flow should wait until 31th of December. How...