Hello Experts, We're working to reduce the overall size of our sys_audit table and have found one of our larger contributors is the sys_flow_context table that houses much of the state/variable data for flow executions. This question may be a bit sub...
Hello, I am trying to create a time series report that provides the total number of active observations for each month.The x axis will be a monthly timeline, and the y axis the total number of active observations. I have created similar graphs, lever...
Hello All,Recently we have upgraded to Washington DC and observed that in announcements(multiple) play/pause button is visible.I would like to hide that.Could you pls suggest.
Hi All, I have a reference variable on the core_company_table. Since we use both the company name and a (custom) company code as naming convention inside our organisation i have displayed both of them by using the following variable attributes: ref_...
Hello, Here is my script include snippet and client contoller. I am getting the values printed correctly in script include, but gives Ajax error on client controller. Any help is appreciated try{ var result = sn_fd.FlowAPI.executeAction(...
Multiple MID servers for our production instance. One of the MID servers has two separate services that run for two separate MID server installations. On that particular server, after an upgrade of any kind occurs (eg. Hot Fix, Patches, Releases). On...
The TinyMCE editor is the default for HTML fields. As TinyMCE is an Open Source project (TinyMCE - Develop) it looks like changes to the code are supported. I'm curious if anyone has made changes (to create custom buttons, for example, not just addin...
I can see that not every time the SCTASK state is getting closed after the attached RITM is getting closed. Which BR is responsible for state on SCTASK to get closed after respective RITM state is closed?
Hi Guys, I have an issue where 'Ignore Mandatory Evaluation' is not working on Service Portal. Because of these the items with mandatory variables are automatically included in the order guide when accessing from Service Portal and I am not able to p...
When i send email from external email id like gmail,yahoo etc ... to ServiceNow email id and I can able to see that email in received list and it's not creating an interaction based on our Inbound rule. this is giving the error : did not create or u...
What is ESS Role in ServiceNow?
Hello, I have received a few incidents from users reporting issues with the project planning console. When users attempt to add project tasks on the planning console, the screen hangs on the 'Loading'. (See screenshot) . The issues is happening o...
Hello,I'm working on integrating the UPS AVSL (Address Validation Street Level) API into ServiceNow. We are hoping to use this API to validate a street address-city-state-zip combination entered into fields (specifically Catalog Item Variables) on ou...
I have the following script that when run as a background script, runs perfectly. When I place it in an After Business Rule, the values for the conditions are no longer the same as when they were in the business rule. The variables in the IF statemen...
