Hello friends, We are filtering some of our records/CIs using the Query Before Rules. However, there are few Service Accounts which need to bypass this Query before Business Rule execution. This is implemented using the filter/condition in Business r...
HI, We are developing a set of indicators for the Time Cards table and need a breakdown by task type. I initially planned to use the sys_class_name from the task table as the source for this breakdown, but it doesn't appear to yield any values. Thank...
How to link Microsoft CoPilot with ServiceNow Virtual Agent to provide enhanced AI self-service capabilities. Can anybody help me with some lead please...
I'm trying to mass create knowledge articles using the import set - load data function. Would like to check if this is possible and if not, any other ways to mass create the article
Hello Experts! I want to use "wait for condition" by defining one Field (date) with following condition. The flow waits until that date (date field input). For example, date field value is 2020-12-31. The flow should wait until 31th of December. How...
@Ankur Bawiskar @Community Alums @Community Alums Please help me with the query see the screenshot We have a reference field in purchase order table with the name called VENDORThe field name VENDOR refers to COMPANY Table generally we if select an...
Well, one of my clients Needs certain notification emails to be sent from Servicenow with a different "from" address. The problem is that the Sender Policy Framework is blocking emails that seem to have an address coming from the company's domain but...
Hi Team, How can you make a deposit when you press plus and are offered this function? BR
HI experts, Using a onchange client script(onchange of variable month_of_overtime) I want to clear the selected value in the selectbox type of a variable in a variable set based on the response received from the Glide Ajax call. Everything works fine...
Hello Everyone, I hope you are doing good.Do you know how to edit the filters in the following widget? My list filter I'm opening it in the widget editor, but can't figure out how the filters are setup.I also want to rename All Cases to All Tickets,...
I installed the RPA Design Studio. After I input the URL instance, I got an error. So I´m trying to change the instance URL, but even unistalling the application, I´m not able to enter a new instance URL. Anyone know how to set up the RPA Design Stud...
When incident is resolved, knowledge article (KBA only fix and informative category) should be made mandatory to attach in the Incident.How can we restrict KB based on category Currently the filter condition can't 'be a default or read only or hidden...
HTML <table class="table table-striped table-responsive" ng-if="data.list.length"> <caption class="sr-only">{{data.title || data.table_plural}}</caption> <thead> <tr> <th ng-repeat="field in data.fields_array tr...
I'm auditing API transactions from the "guest" user to check for data leaks in ServiceNow, and I've noticed a large number of transactions where the syslog_transaction URL starts with "/api/now/amb/session/finish". ServiceNow docs indicate that "AMB"...
Hello experts,I have requirement to turn on agent chat on service portal, but we don't want to show that button on the portal. We want is to achieve this feature through some pre made widget.attaching an example below:I want to remove red circle butt...
