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catalog client script to set vlaue

hi i have a requirement to set value of Priority on Requested item based on 2 variables, x and y so i have written a client script on load to set value of priority based on x and y values, after submitting the req the values of priority is good , but...

JSON PARSER JSON OBJECT READ ONLY

@Ankur Bawiskar  @Community Alums  @Sohail Khilji  or anyone @Maik Skoddow  please help me  when I paste the JSON Response value I am not able to select the OUTPUT Mapping from my JSON Parser because after selecting Generate Target the payload provid...

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ARAVINDA11 by Tera Contributor
  • 588 Views
  • 1 replies
  • 0 helpfuls

Migrate attachments to an external database

Has anyone exported attachments from ServiceNow and moved them to an external database, also keeping the reference to the record? We have a table with several records, and we want to export them and their corresponding attachments from ServiceNow to ...

rajeeshraj by Tera Guru
  • 680 Views
  • 1 replies
  • 1 helpfuls

Update the state field Kb_knowledge

Hi Team, I need to update the workflow state field when any of the field get updated . I tried but facing that workflow we are using to publish article. After the approval the article get published and state changes to publish. After the but publish ...

armanoj by Mega Sage
  • 742 Views
  • 1 replies
  • 0 helpfuls

RTE Entity Mapping - Robust Transform mappings

Hi All,   I am working on robust transformation and faced an issue while loading data with it. Can we load an entire row data into different tables using a conditional script in entity mapping. For eg. I have 4 rows in sheet. I need 2 rows go into ta...

Deepak75 by Tera Expert
  • 5347 Views
  • 4 replies
  • 1 helpfuls

Step-Up Authentication on SSO Providers side

I know that I can enforce MFA since San Diego by using the Adaptive Authentication Plugin as already mentioned by @Randheer Singh in his excellent post.  I was wondering if there is any way to configure the step-up authentication on the Identity Prov...

C_K_1 by Tera Contributor
  • 859 Views
  • 1 replies
  • 1 helpfuls