On the Service Portal the date time picker is very nice but our users have told us that when they use the arrows to increase the hours they sometimes don't notice that the date changed and this causes problems. The Options - Bootstrap 3 Datepicker ...
ServiceNow is the number one no-code, low-code, and pro-code platform that has successfully demonstrated how to easily design forms by easy drag and drop. It has helped a lot of end users who are new to the platform in designing and configuring views...
Hi all, I'm looking to add an OR condition using a before query business rule for a query that is running with an OOTB script include. I'd like to avoid editing the script include itself. I've already identified how to narrow down exactly when the qu...
Hello, I'm trying to use a plugin (F5 BIG-IP Spoke) in the flow designer for an application from my company. However, when I test I get the error "Unable to load connection with alias ID: a4c9950edb40ef009a985404ce961952 Open Connection Alias".What d...
We have multiple Catalog Items, and recently updated a few to include new variables and such. During the update, our Search Tags/meta got deleted/removed/rolled back to a previous version. As a result, our Item doesn't come up in search by name. We...
When I open the incident ticket by default "related search results" comes down the short description.Is there any way I can toggle the "Related Search Results" so that user won't see knowledge search results.My Observations : Related Search Results i...
Is there a way to access the value of the catalog item variable in a Multi row variable sets variable (which is of reference type ) so that i can have a reference qualifier based out of that value . Thanks in advance.
Could you please any one explain difference between ITSM and CSM provide some source to learn the difference
Hi, I'm gearing up to delve into CAD on the Now platform. I'm wondering if I should invest in both the Scripting Fundamentals and Application Developer on Demand courses for the exam, or if opting for just the Application Developer on Demand course w...
Hi All, I am trying to create a MS Teams Channel using Flow Designer actions.Check the Error Screenshot: Thank you!!
We've run into a business-related problem in the CSM application, where the support teams require some indication on long-running cases, when the client contact has gone on PTO/OOO.The issue is that when searching the inbound email for our instance, ...
Hello guys, I am struggling with this issue. My inputs is Array.object and I am trying to run For Each on it. You can see screen:Mystery for me is that after "Set flow variables" it is not moving further... + I see error on that For each.. Please ca...
Hi Experts I have created a survey and added the trigger condition if one Incident has been resolved it will trigger an assessment to the user to ask him for a survey.It is working fine.I need to know if it is possible to create a trigger or a schedu...
I want to give you the two techniques for configuring ServiceNow forms, that will leapfrog your skills from beginner to expert. In the age of digitization, documents transition from hard copy paper to digital documents. ServiceNow has been a primary ...
Hi,I want to hide the standard template in a specific knowledge base, so that users are only allowed to use a customized template in that KB. At the same time, want to keep the standard template available for other KBs. Other articles mention this is...
