I am exporting data from ServiceNow from an export set to a tool which provides us with a dashboard based on the data we have. The data is surrounding User Information, however, I would like to include a URL so that anyone who is on the dashboard can...
Hi All, Previously we used to report on sp_log table to know the top search terms. However, after we enable AI search it is not recording in sp_log table. Can anyone please help me on which table to report to get the top search terms in a service p...
Hi. I want to make new update set including specific table. Now I could make new update set but I don't know how to set spcific table. I someone knows, please tell me.
Hey Everyone, I am trying to create a fix script that will update the category field from operational to strategic.I have built the below query and I build my filter on the demand table as the encoded query.var gr = new GlideRecord('dmn_demand');gr.a...
OOB set variable value(SP) doesn't have an assert that the variable was not set. There are situations where, user clicks the variable dropdown and selects a value and a value is not expected in the dropdown. If it is expected then the set variable va...
Love the idea of the banner announcement but I have a legal requirement that a banner stays up the entire session and can't be dismissed. Would rather not do it via a global UI script but use banner announcements instead-- but don't see a way make it...
Hi Community, We have created a custom flow action with a Rest step for an outbound call. We are using OAuth 2.0 for the authentication so, just wanted to know when making a outbound call, how an access token is passed?Is it automatically done via Co...
Hi everyone, I am trying to create a business rule that runs before the incident table is loaded and queries only the records that are opened by the current active external user. I've tried using an encoded query with a dynamic condition, but it does...
We are currently testing Adaptive authentication and have noticed that APIs that use OAuth does not work when the "Enable Authentication Policy" is true. I have tried connecting Via postman by following instructions here - https://support.servicenow....
I have a customized ticket conversation widget on the case table. I get the entries using the line data.stream = $sp.getStream(data.table, data.sys_id); The internal servicenow UI shows the case has 102 Comments (client visible) entries order desc on...
Good day. I'm trying to accomplish such configuration in Kingston release: 1. If the user has role itil, then redirect to navpage.do\UI16 2. If the user has some roles but not itil, then redirect to Service Portal There is OOB SPEntryPage script, but...
Hi I am using the link: https://dev101419.service-now.com/ But as soon as it loads, the page redirects to: https://dev101419.service-now.com/now/appenginestudio/home Not sure why, so I cant access my instance. I am very new to servicenow. Any hel...
Its been a while since I've messed with UI pages and UI actions, but my goal is clear I have a UI action that shows a UI pageThis UI page is meant to take user input, then trigger a Flow Designer flow Flow inputs are:The current Requested Item sys_id...