Duplicate Ci
I have a duplicate ci called EDI - System2System. i want to remove duplicate without affecting the tickets associated with it.
Forum Posts
UI Builder get table data
In UI Builder, I want to pass data from a table to the Stylized Text Component (example: "project_name") . I have a filter which I use for in several pie charts to display projects by name. There are two options I can use:Data or Script With the data...
Resolved! Can we create reports on data base view table.
Hey Community, I have a question on reporting. Can we create reports on database view table? Are they available for selection? Thanks,
Date Compare - Rounding
I am having issues with a Date Compare between a Date and a DateTime value in Flow Designer where it is not "rounding" the value as I want it to. Example: Start Date: 2023-11-10 00:00:00 (DateTime - value for time will always be 00:00:00)End Date: 20...
Resolved! How to request Table/Index reorganization?
I don't see that we have access to any DBA-like tools in ServiceNow to reorganize tables and/or indexes to reclaim unused space or to improve performance.My specific question is with CMDB_REL_CI. This table sees a lot of inserts and deletes. In a...
Date Comparision rounding
Hello. I have a workflow in Flow Designer that is doing a comparison between a Date and a DateTime value but I can't get it to "round up" like I want to. For example:Starting Date = 11-10-2023 00:00:00 (DateTime value - this value will always have 0...
Resolved! Include current date in Quick Message
I know you can include dynamic field values in Quick Messages by using something like ${number} (or even ${variables.impacted_user_count}). I also know you can use ${current_user} to include your own name. Is there any variable that would output the ...
How to hide authors from the Version info of Knowledge Article Content widget
We would like to not advertise the authors/updaters/revisors of our Knowledge base articles on our Support Portal. We are using article versioning and I have come unstuck when I try to remove the user from the Version text. Here, I have blurred out ...
Resolved! Inbound email does not trigger change request
Hello Community I created a flow in flow designer which will enable me to turn emails coming from noreply@xxxxx.net (and the subject of the email is always 'Patch Deployment [ADHOC- XXXXX- XXXX- Minor Upgrades- v1]) to standard change request. For th...
Copy bg image of login.do
I have created a custom login page in my scoped application. I would like to copy the image used for login.do to my page. Please guide me on how that can be done
Thoughts on using ATF for Flows created in Flow Designer and Integrationhub?
Hi, I'd like to understand the possibility of using Automated Testing Framework to test Flows and external integrations in Flows. As of now, exploring the out of the box functionality from ATF doesnt seem very promising but there might be a way to do...
AD integration query
We have set up AD integration with our users.ou on AD to authenticate users sign on to ServiceNow. We have a requirement to ONLY give access to users that are defined in the AD group called ServiceNow. When we pointed our LDAP at ServiceNow Group it ...
Resolved! DKIM support for outbound emails
When sending emails from ServiceNow using the ServiceNow SMTP Server there is support for Sender Policy Framework (SPF). But how about DomainKeys Identified Mail (DKIM)? Is there any DKIM support - or can it be achieved without too much complexity?
JIra Spoke integration to on-prem Server
I created four different Catalog Items, each with different fields, but all four having "Jira Project". This fields references JIra projectKeys stored in ServiceNow.The Catalog Items are supposed to create four different issue types in Jira (Access, ...
