Servicenow role which shows only things assigned to a given user
What role in servicenow gives the user access only to things that are assigned to him?
Forum Posts
Resolved! Create catalog request using this REST API through Service Catalog API
Hi All,We have a requirement to create catalog request using this REST API with the help of Service catalog API -/api/sn_sc/servicecatalog/items/{sys_id}/order_now , Here i am using BUY ITEM(POST) call. Catalog is getting created successfully with be...
Connection Reset when calling outbound REST API: How to keep connection alive until it finishes?
I have an outbound REST API endpoint call in a Scheduled Job Script. At first, I was receiving the HTTP timeout but I fixed that by setting response.setHttpTimeout() to some very high value. Now, however, I am receiving connection reset/timeout error...
updateMultiple() doesn't update system fields like sys_updated_on or sys_mod_count
Hi,I'm using GlideRecord updateMultiple() in a usecase where I might have to update >100k records. My problem is that a 3rd party system periodically scans the table via the table API, creates a delta based on sys_updated_on, and moves the data into ...
synchronize clocks with a public NTP server
Is ServiceNow synchronize clocks with a public NTP server?If yes, what does it utilizes for NTP synchronization?
Resolved! Manually classify/move CI to other class/table
Is there a simple way to move or re-classify a CI from one table to another. E.g. I have imported 100 CI into [cmdb_ci_hardware] that I want to move some of them into [cmdb_ci_win_server].Can this be done manually in the GUI in some way without Disco...
How many emails can be sent using SNOW mail servers and message size limit
We are trying to find out how many emails can be sent using SNOW mail servers and message size limit. We are currently using O365 however we are hitting the 30 messages per minute limit. Anyone have a document you can point me to?
How to reauthorize IMAP account using API?
We have a number of IMAP email accounts in our instance where we are using IAM accounts for authorization. The IAM accounts password gets expired every 90 days. Therefore, we need to update the password of those accounts and reauthorize the IMAP acco...
Error = JavaException: java.lang.ClassCastException: com.glide.script.fencing.ScopedGlideRecord cannot be cast to com.glide.script.fencing.ScopedGlideElement
While using Script Step in flow designer I am getting the above mentioned error. I am calling a table using GlideRecord and I am inserting record in the table. Code :- var countKey = key.length;var countValue = value.length;var release = inputs.relea...
Resolved! Catalog item variable need to be in read only for particular group member while impersonate
Hi, My requitement is to create a catalog Item variable called Manager(sys_user) and Committe(sys_user). When I impersonate the user, Catalog item variable need to change as read only for the particular group members(Cab approval). If you have any i...
Resolved! How to set the Values in a drop down based on the select value in 1st drop down using catalog client script
Hi, I have 2 drop downs in a catalog item I added all the possible values to the drop down , Now if I select option A in the First drop down I have to get the options X,Y,Z in the second drop down if I select option B in first dropdown I have to...
I want to do intergation of Servicenow and Salesforce.
Hi Everyone,I need to do integration of servicenow and salesforce. Is it mandatory to have admin to integrate and fetch the subscription, if there is any other ways please suggest.
How to access the catalog item variable in script section of approval action in flow designer
How to access the catalog item variable in script section of approval action in flow designer
how to display the stages for the request in service portal after submitting the record producer
Hi, i have a requirement , in which i need to display stages of the request in summary page of portal after submitting the record producer. please provide solution for enabling this. Regards, Kalyani
ATF-How can we open any specific record from list.
HiI am trying to open second record from RITM list.I use Record Querry in first step. I get 2 records(RITMs).I want to open one specific RITM from this result.If I try with Open existing Record with Above result in data picker, it only allows to sele...
