Hi,Just wondering if anyone can advise me on the script i would require to have new emails update a current incident if they have the INC reference in the subject line? We have various customers who communicate with us using their own ticketing syste...
I have the OOTB workflow activity "Group Approval" I have added a condition "canceled" which has the condition... When i change the group approval record to cancelled the workflow activity result is "skipped" which makes the activity go through...
The sent emails are not appearing in the activity stream. I made sure the sent/receive box was checked off in the filter but it still isn't showing. I also made sure the correct role was entered in the Activity Formatter. Anyone have any advise as to...
Create one header menu named as"Incident" which will display the count of incidents assigned to the logged in user. I need to do this using scripting.
Hi ServiceNow Community Has anyone played around with "Configure journal field tile icons and colors in Workspace"Configure journal field tile icons and colors in Configurable Workspace (servicenow.com) It seems only work on the "Details" tab but not...
Interesting problem. Love the ATF Test Generator application, but have come across an issue with a specific scoped application. When I am in the ATF Test Generator page/form and select advanced and then specific scope, it does not find the applicatio...
How can i restrict to user not to select future dates on a date variable on Service Catalog form @Ankur Bawiskar @Saurav @shloke04 @Anil Lande @Maik Skoddow @Jaspal Singh @Sandeep Dutta @Chandra Sekhar Maganty @Musab Rasheed eed
How to add 5 business days using flow designer? It should auto populate the next contact date once I run test. Please help me. Thank you!
We have related list of draft email and email in workspace view. But in CSM configurable workspace, these related lists show a "New" button. We want to hide it. So far my attempts were not successful. I was able to hide the "New" button in the UI 16 ...
in the above picture, z 1.my requirement is-- name and cost type should be non editable in list level 2. unit cost and investment request assumptions shoulb be editable in listlevel
Is it possible to restrict the img size in kb article(article body)I want the img height & width to be 500px x 500px. If the user uploads an img more than this size it should automatically resize to 500x500
I'm attempting to make a custom SC Category Page for our Service Portal. When I clone the base SC Category Page, the clone says "You do not have permission to see this category" even though I haven't made any changes. I don't see any dependencies or ...
When using @mention for John Smith I get 4 options and can't see any other user properties to know which one is correct one to select. How can we add attribute like job title or userid to this display?
Hi All,I'm trying to create a reusable subflow to deal with the event of if catalog task = closed incomplete then close requested item as closed incomplete OR if approval = reject then closed catalog task as closed rejected etc. To fasten the creatio...
Hi All Our LDAP sync has stopped picking up changes. I'm not sure at what point it stopped working, i suspect it was after the upgrade to San Diego. The LDAP listener connects successfully and shows active.The MID Server is up and running and all oth...
