How can you freeze a Report's list header on a Dashboard
How can you make a Report's list header stationary on Dashboard widget ? Is there a Widget level setting that we can tweak to freeze the list header? We are on Orlando version.
Forum Posts
How to reply the email which is generated by ServiceNow within ATF
If Analyst changes a ticket status to Pending then one email triggers to End user and when that end user replies from the outlook to the same email then that reply gets updated in the ServiceNow ticket Same thing I want to do within ATF , as a End u...
Resolved! How do I add the GlideFlow library as a dependency to the portal
There is a knowledge article, KB0819725 - that states the GlideFlow library needs to be added as a Widget JS dependency, However, the article goes no further and I need additional direction as how to accomplish this.
Cannot Install Plugins - "You must be part of global domain to install or update application packages."
I can no longer install plugins. I now receive this error: " You must be part of global domain to install or update application packages." There is now a "Default" domain and my user is the only member. The OOB admin account still has access to plugi...
Date field default value does not translate in French
Hi everyone,We have multiple forms on our service portal that are using the OOB Date field. Because we are located in Montreal, all of our forms are developed and translated in French. By default, the date field returns an example text by default of ...
How to check status of Background Scripts
Hi,I am trying a Background Script to delete "Next hop Routing rule" CIs from CMDB using the following script. It has ran for quite a large time as it needs to delete nearly 400 million Cis. However after 2 days when I re checked only 200 Million CIs...
How to link "Use external login" on /sp login page to /csm?
How to link "Use external login" on /sp login page to /csm? Currently "Use external login" points to completely empty space. I thought this may be controlled by the login widget, but I do not see anything in the code about external link destination. ...
Requesting a store application from an instance - login issues
Hi,I'm trying to install a store application on a customer's instance. I can't seem to request the app in the store directly, that just activates the store application for my companies' instances, not for our customers. I've tried following the docs ...
Resolved! How to send the reminder notification survey to the users who have not taken the survey.
How to send the reminder notification survey to the users who have not taken the survey? @asifnoor
Resolved! Error in Integration Error Code: <soap:faultstring>0x00d30003:No policy defined</soap:faultstring>
Hi Experts, We have to integrate ServiceNow SaaS(Tokyo) with Servicenow On-Prem(fuji) for incident creation.it is an SOAP outbound call from Tokyo to Fuji, while testing I am getting error:<soap:faultstring>0x00d30003:No policy defined</soap:faultstr...
Record Producer on Request Management tables is not supported - this error showed up on sc_request extended table. Is this not allowed?
Hey all, I was trying to create a record producer on an extended table of sc_request. I ran into this error: "Record Producer on Request Management tables is not supported" But, then it got created anyways and seems to be working just fine. I wanted ...
How can I maintain formatting when importing MSword docs for templates or KB articles?
I'm in the process of developing a demonstration for my team. I've been trying to develop a simple way we can take our MSword documents and convert/upload them as knowledge base articles. However, when I import or upload my MSdocs, the formatting goe...
Resolved! Change "Reply-to" field on Email Client Templates
Hello community! Have a nice 2022! We are trying to change the "Reply-To" field on CLIENT notifications (the one that are sent through the Email function of the records). We successfully changed the "From" on: Email Client --> Email Client Templates ...
Translation of drop down values which are added from Catalog Client script
Hi, we were able to translate all the drop down values which are added from Quetion choices or choices but the choices which are added from Catalog Client script using addOptions how to translate those?
Can text in prompts be made bold?
Good afternoon, I'm working on reformatting some of our existing Virtual Agent content and am curious if the text in prompts being presented to the user - in this case I'm working with the Static Choice user input - can be bolded. In the example imag...