Hello Community,has somebody be successful in implementing servicenow surveys embedded in outlook.We followed the instructions from:https://docs.servicenow.com/bundle/sandiego-servicenow-platform/page/administer/survey-administration/task/embed-surve...
Hello,recently, we encountered a problem when trying to add a Favorite in ServiceNow, an empty pop-up window appears - see attached picture. This doesn't disrupt anything as the Favorite is created but appears confusing to users.This appeared likely ...
Dear Developers, I am new to Service Portal and working on a custom portal widget where no record producer created instead all code are written in html for all fields of the form. like below I have simply created <div class="row"> <label>Select ...
is there way to make the link reflect the instance, we added an instruction with a link pointing to a form, but the problem it is static, so it always point to prod in non-prod. Since there is option to use html source, I wonder if this can be modif...
Hello all, We have several knowledge articles that have images in them. In the article, the image displays in a small 136x200 px size. The actual size of the image is 658x965. I do not want this huge image in the article itself, but is it possible...
I would like to be able to perform inline editing on the PDI Service Operation Workspace incident's related records list. I set the glide.lists.inline_editing_enabled to TRUE and that indeed allows me to perform some inline editing but I am still una...
Hi All,I am not able to see "Create Favorite " option in one instance where as I am seeing another instance. Actually,From where I can Restrict This Option for specific users You can Understand this by seeing below screen shots.Please Help me in Re...
Hello Community, At my company, we're trying to get our Business Units and Departments set up correctly. However, our business is one of the largest in America and our organizational structure is completely insane. Each department goes several layers...
Hello, In Agent Workspace, the maximum number of tabs is limited to 10 tabs (limited by a system property, only changeable by 'maint' role) Is the maximum number of tabs limited due to performance or system issues? Would having the max tabs increa...
Hi, In the System settings (Gear icon - button at the banner frame) we want to hide/disable at the "Notification" tab the "Create Channel" and "Create Personal Notification" Feature. I know there is a property "glide.notification.preference.ui.enabl...
Hi, We are thinking of moving from a global Service Catalog to scoped catalogs as we will have separate for various areas. What would it take to move the current catalog from global to a Scoped catalog? Do the items, workflow, scripts have to be r...
Hi Guys, We have built catalog items, its variables, script includes, workflows etc. in 'Global' app. Now we want to move all these to a 'custom scoped' application. So far i heard that i have to manually create everything from scratch and put in ...
Dear experts, Does anyone has a document that mentions the risks and assumptions for the following processes? Incident managementProblem managementChange managementService catalogAsset managementCMDBFoundation dataPlatform implementation I am not...
Hi All, I am creating a List Collector with Reference qual and ref_qual_elements filled in properly. It works great with one value in the ref_qual_elements, However when I try to use two values. it somehow does not work accurately. Any idea as h...
I have an outbound rest API integration with google g suite. The authentication uses an "Authorization Code" OAuth Profile. I am looking for help on how to pragmatically refresh the OAuth token before running the outbound REST call.
